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The Story of Story, Part 1

15 Thursday Jan 2026

Posted by petersironwood in creativity, management, psychology, story, Uncategorized, user experience

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AI, Design, development, HCI, knowledge, leadership, life, management, persuasion, story, thinking, thought, truth, UX

The Story of Story, Part 1

Background.

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Right around the turn of the century, I managed a research project at IBM’s T. J. Watson Research Center on the business uses of stories and story-telling. The project was part of a larger effort on “knowledge management.” One of IBM’s major reasons for being interested arose from their increasing revenue stream from services. However, services such as consulting required a lot of labor; it was competitive. Therefore, the margins on this business were not so high as, for instance, in hardware or system software. IBM invested a lot in tools so that they can make hardware very cheaply and effectively using relatively little labor. The company wanted to be able to something similar with consulting services. The idea was that we could use knowledge management so that the knowledge assets of top-level consultants could be, captured, organized, and then re-used by more junior (and less expensive) people thus rendering higher margins for the company. The success of this approach was fairly limited partly because the knowledge management methods were geared toward explicit rule-based knowledge and specific facts. Much of what experts “know”, including IBM’s top-level business consultants was tacit knowledge. Stories provided a natural way to capture tacit knowledge. Thus, the story project began. 

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My simplistic initial idea was to build a story platform that would enable consultants to write stories about their experiences. After all, sharing stories orally is what experts naturally do anyway. Since I enjoy writing stories, I failed to realize initially all the reasons consultants would not want to share their experiences by writing stories. Writing stories is not so natural or fun for most folks. Partly because of the medium and partly because of higher expectations, it also takes more time. Perhaps, even more importantly, it takes extra time. When consultants share stories, they are often traveling, eating dinner, having drinks together. Sharing stories is something done in a friendly off-hand way, and importantly, it does not take extra time in the way that writing a story would.

In addition, when a consultant says something out loud it is not typically recorded. So, if they misspeak or said something untoward, they have plausible deniability. When someone tells a story live, they also can sense how the story is being received in real time. If the listeners are “into it” the teller can draw things out and make it more vivid. On the other hand, if they are starting to play “Candy Crush” on their phones, you can cut it short. In writing, typically, first you write and then you get feedback. Of course, professional writers often improve things considerably with the help of a copy editor, beta readers and a proofreader. Anyway, over the course of time, we did develop a feasible way to have people tell stories and from those stories, provide information of use to other knowledge workers. 

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Three Patterns for using stories. 

Narrative Insight Method describes techniques for gathering valuable knowledge from experts through the use of storytelling.

Fostering Group Cohesion through Common Narratives is another storytelling technique: in this case, one focuses on building and disseminating stories that illustrate common values.

Fostering Community Learning via Transformed Narratives. This helps solve a dilemma. For organizational learning, it’s crucial to learn from people’s mistakes. Ordinarily though, mistakes are not just used for learning but can bar one from advancement, or from getting raises, and lessen the esteem one’s colleagues might have of the teller. 

In this post, however, I want to describe some of the things I found interesting about stories from personal observations and, to a lesser extent by reading. Here are just a few examples of interesting aspects of stories.

  • Good story writing is not magic. It’s craft. Mastery is a life-long quest, but one can quickly learn a few important things that will help you to write better stories as well as to enjoy more thoroughly the stories you see or read.
  • Stories are memorable and motivating. If you watch people telling stories, they are animated and engaged in a way that is rare when people are discussing facts, pronouncements, or pleasantries. 
  • Business-speak is grey, toneless, neutral, abstract and speaks to the intersection of people’s experiences. Stories on the other hand, can be colorful, concrete, emotional, and, collectively they add to the union of people’s experiences.  
  • Although stories are generally presented in a linear sequence, beneath that, the story actually has a hierarchical structure. Most stage plays have three acts. Within each act, there are a number of sequences. Within each sequence, there are scenes. Within each scene, there are “beats.” 
  • The three major dimensions of story are setting (where, when), plot structure (what happens), and character (the people; what they are like and what they want).  
  • Story lives on conflict; a story explores the edges of human experience; it takes us on an empathic roller coaster ride.

In the next essay, we will begin to see more specifically how to use stories to help us discover problems and issues. Later, we will see that stories are a tool of thought that can be used in many different contexts and in many phases of problem solving and development.

 

 

 

 

 

 

———————————————

Author Page

There’s a Pill for That

Inventing a New Color

The First Ring of Empathy

The Forgotten Field

The Sound of One Hand Clasping

Stoned Soup

The Three Blind Mice

Finding the Mustard

What About the Butter Dish?

How the Nightingale Learned to Sing

After All

Guernica

Dick-Taters

The Impossible

Absolute is not Just a Vodka

My Cousin Bobby

If Only

 

 

Tools of Thought: Scenario Planning

15 Thursday Jan 2026

Posted by petersironwood in creativity, essay, psychology, story, Uncategorized

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AI, decision making, fiction, health, life, mental-health, problem formulaation, story, thinking, tools of thought, truth, writing

Scenario Planning is, in some ways, likely to be a very old “tool of thought.” I imagine when our ancient ancestors prepared for a hunt, they would imagine what they would do and where and how and also imagine how their intended prey might react. Personally, I don’t think this kind of imagining is limited to human thinking. 

I take our Golden Doodle out for a walk every morning. She likes going for a walk. And, she has a pretty good “mental model” of the steps I take as I prepare. She gets more excited as she sees me getting close to the actual walk. On her morning walk, she typically urinates at least once and also defecates. She has numerous favorite places although she also improvises. Her walking behavior varies qualitatively if she “really has to go” and she aims for places to go that are closer. She also likes to steer us toward places where we’ve seen other people, dogs, animals, or other recent interesting phenomena. Her “imagined scenes” may be more olfactory than visual, but she’s anticipating. 

If scenario planning is such a common mental phenomenon, you might legitimately wonder why it needs to be examined as a tool of thought. 

Here’s the rationale. Although, in my experience as a researcher, as a teacher and as a therapist, almost everyone pictures possible future events but the way they do it could be vastly improved. For example, some people tend to imagine only negative consequences. In extreme cases, their habitual imagining focuses on the worst possible outcome. In fact, they sometimes focus, not only on the immediate worst outcome. They use that negative outcome as the onset for a whole train of imagined bad result. “There’s no way I’ll get an offer. I won’t get this job. Or, any job. It’s impossible. I’ll go broke and live on the street. I’ll likely be killed by one of those people who kill homeless folks for no reason. I’ll die lonely and forgotten. Now, I’m too depressed to go for a job interview. What’s the point? Just to end up dead?”

Photo by Zafar Mishkat on Pexels.com



Other folks go to the opposite extreme. They focus only on the best possible outcome.
“We’ll attack Cuba with a small force and the Cuban people will immediately join us in a counter-revolution and oust Castro!” Or—“Once we take control of the oil, this war will pay for itself!”



To some extent, thinking of multiple possible outcomes is addressed in another tool: Many Paths. 

It is important to be able to consider multiple scenarios. In general, it is also critical to be able to communicate imagined outcomes to others. That’s where storytelling comes in. Although scenario planning and storytelling are not identical, they are close cousins. Next, we will consider in some depth the topic of stories. How does one find, create, and personalize stories (or scenarios) and present them in a compelling fashion?

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Author page

Many Paths

It was in his Nature

Donnie Takes a Blue Ribbon for Spelling

Small Successes Early 

Coelacanth 

That Cold Walk Home

Timeline for RIME

Wilbur’s Story

What Could be Better? A Horror Story.

As Gold as it Gets

A Mind of Its Own

After the Fall

Travels with Sadie 

The Walkabout Diaries

The First Ring of Empathy

The Orange Man

Stoned Soup

The Three Blind Mice

245

10 Saturday Jan 2026

Posted by petersironwood in America, politics, psychology

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Democracy, history, life, politics, truth, USA

Two hundred and forty five

Years 

And millions of patriot tears

That’s how long there has been American democracy 

Is it too much to ask

If you want to install a dictator, wow

Is it too much to ask 

That you set yourself a task

To find out how you’d really feel

Live for a year in Pyongyang or Moscow

You could see how you would you feel

When power seals every deal

And truth means nothing 

And merit means nothing

And everyone lives in suspicion of everyone 

And even sweet love is slathered in salt

Who does what and fingers find fault

Not an exercise in doing better

An exercise only in pointing a finger

After each swallow the bitter will linger

Such as these 

Laugh at destroying trees

Care nothing for generations yet to come

It simplifies life – that much is true 

Freedom of choice is taken from you

A regimen, no acumen, and you become a cog

Step out of line, you’re beaten like a dog

No matter how stupid the rule

You lick it up like drool

Come back after just one year 

Oh, wait, that’s right

You can’t come near

People can’t leave dictatorship you see

Everyone would follow the light 

Eschew dictatorship 

Embrace democracy

Poor old cruel dictator would be all alone 

Unable to work, he’d soon be skinless bone

No slaves to heed his lie-filled drone

 

All would honor the two four five

Do well to honor the two four five

Keep the dream alive 

Help the nation thrive 

And honor the two four five

Photo by Element5 Digital on Pexels.com

————-

Author Page

Where Does your Loyalty Lie?

My Cousin Bobby

Absolute is not Just a Vodka

Poker Chip

The Truth Train

The Ailing Kind of Agitate

After All

All We Stand to Lose

It’s Just the Way we Were

Somewhere a Bird Cries

The Broken Times

Essays on America: The Game

D4

Dick-taters

The US Extreme Court

Stoned Soup

The Orange Man

Three Blind Mice

What About the Butter Dish?

Wednesday

The Loud Defense of Untenable Positions

Happy Talk Lies

An Open Sore from Hell

The Declaration of Interdependence

The Bill of Obligations

When GREED’S the only Creed

09 Friday Jan 2026

Posted by petersironwood in America, apocalypse, poetry, politics, psychology

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Tags

autocracy, Democracy, greed, life, oligarchy, poem, poetry, politics, truth, USA

When greedy Greeder GREED

Is a person’s unifying creed

Then a person’s life’s defined

By its aging shrinking skin

Nothing won is really win

You rape instead of mutual love

You’re touching with cold metal glove

And wormy parasitic mind

When greedy Greeder GREED

Is a nation’s unifying creed

Then killing of another’s fine

The country falls to ash and mud

It splashes with a thick’ning thud

Fear and hate destroy what’s great

Stupidity becomes its fate

And blood’s a favored flavored wine

When greedy, Greeder, GREED

Is the world’s unifying creed

When everyone’s so cowed by cash

That love and life itself are seen

As merely meeker forms of screen

And forests die there is no why

The cancer spreads and all must die

The ugliness and stench obscene

AI-generated image to: ugly clown

There’s nothing left but useless gold

An unheard wind and endless cold

Congratulate your ego’s need

You bowed your head and prayed to GREED

———

Author Page

The First Ring of Empathy

The Walkabout Diaries: Variation

Travels with Sadie Teamwork

After All

Guernica

Essays on America: The Game

The Ailing King of Agitate

The Truth Train

D4

Dick-tater$hit

Absolute is not Just a Vodka

Where does your Loyalty Lie?

All we Stand to Lose

The Twilights Last Gleaming

The Crows and Me

The Isle of Right

Imagine All the People…

The Dance of Billions

Roar, Ocean, Roar



Don’t Throw Out the Baby with the Bathwater!

08 Thursday Jan 2026

Posted by petersironwood in creativity, essay, psychology, Uncategorized

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AI, leadership, life, management, mental-health, politics, Problem_finding, problem_solving, thinking, truth, USA, writing

On Throwing Out the Baby with the Bathwater. 

adorable baby beautiful bed

Photo by Pixabay on Pexels.com

Babies are a pain. Let’s face it. Of course, they are. But they are also a joy. Not only that, they are the future of humanity. Yet, it’s true that they require a lot of attention. And, they have unpleasant by-products, bathwater being one of the least unpleasant. But we say, “Don’t throw out the baby with the bathwater” because we humans do have a tendency to over-emphasize whatever the negative aspects of something are and take for granted the good parts. 

For example, let’s say that your furnace goes out. You are sitting there one cold, wet November evening, before winter’s knife edge of cold is softened by the splendor of a snowfall’s sparkle. No, this is an evening for complete relaxation; it’s the end of a frustrating day at work. Time to settle down with a little Jack Daniels on the minimal rocks and watch the next episode of your favorite TV show. But you find yourself thinking: “It’s cold in here!” So, up you go to see whether someone — certainly not you — has set the thermostat too low. No, you see that it’s set to 72F. But the actual temp is only 67F. No wonder it’s chilly. You put on your slippers and pad down the basement stairs to look at the furnace. It’s not running. 

burning campfire

Photo by Berend de Kort on Pexels.com

You feel that you have been cheated out of your richly deserved and eagerly awaited evening of relaxation. Instead, through no real fault of your own, you find these plans and dreams in shambles and you have to go through a series of hoops, each of which will steal some of your money, and equally important, steal some of your time away from activities you’d prefer. The path in thinking that is tempting to take is to “throw out the baby with the bathwater” and decide that the company or the manufacturer is evil. (They might be, of course; my point is simply that deciding that on the basis of the evidence at hand is not warranted). You might even decide that all heating companies or even all companies or, in extreme cases, everyone else is evil. 

A similar line of thinking, again completely understandable, is something like the following. “Well, when I grew up, we just put everything in the trash. You know. We didn’t have to recycle things. If it was good enough for my parents not to recycle, it should be good enough for my kids.” It really doesn’t seem fair. After all, you were just doing what you had been taught was right and now, all of a sudden, like an infomercial embedded in a sit-com, you are supposed to do something different that does take some extra time. And why? 

assorted plastic bottles

Photo by mali maeder on Pexels.com

As the population of earth grows and grows, our own behavior will inevitably be influenced by a greater and greater number of people. That would be true even without the fact that nearly half of earth’s 7 billion human beings [That was early in 2019; now, it’s 8.3 billion and 68% have access].  now have access to the Internet. Sometimes, that interconnectedness puts constraints on your behavior or makes you feel uncomfortable. On the other hand, that same interconnectedness is what allows so many people (hopefully you included) to live in far better circumstances than did any Medieval king. 

Because we humans trade skills, and natural resources, and cultural strengths, and ideas, and money throughout this whole diverse world, our standard of living is a symphony of glorious possibilities instead of a tuning fork forever singing the monotone of “Sing, Johnny One Note.” But we tend to take for granted the affordable laptop, the central heating and air conditioning, the car now fitted with life-saving seat belts and air bags, the cancer treatment that saved your life, or the pollution regulation that prevented you from getting the cancer you would have gotten without those regulations. You have access, I hope, to a public library and the Internet where you can find out about the world’s great architecture, the world’s great ideas, the world’s great art. Think about that. The world’s knowledge is at your fingertips. Not just the knowledge of your family, or your town, or your state, or your country — the world’s knowledge. And, of course, it isn’t just you. More than 5.5 billion people on earth have this access. And, they can invent, and learn, and dialogue together to create a much better world. 

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And that much better world will necessarily be different from the world of today. Being different means that people such as you and I will need to change; learn; and sometimes we will be uncomfortable. It’s understandable that it’s somewhat disconcerting. But we need to look at this in balance. The modern world gives us many good things. Yes, it has some unpleasant side-effects. If we work together though, with the knowledge of the world at hand, we should be able to find ethical and effective paths forward. 

It isn’t only in terms of world-wide cooperation (or lack thereof) that we need to take a balanced look. It’s easy to get frustrated with an actual baby and temporarily forget how wonderful it is. It’s easy to get frustrated with college courses, or roommates, or spouses, or co-workers, or technology, or stop lights, or —- when what is really causing that frustration is not the totality of any one of those things. Stop lights actually speed you on your way! If you’ve ever been to a busy intersection when the traffic light stopped functioning, you’ll quickly see how much worse off things are without the traffic light. 

black traffic light

Photo by Davis Sanchez on Pexels.com

So, please, let’s all have the best 2026 that we can. But when you encounter one of the many frustrations of modern life, let’s try to do a better job of seeing the totality of the system, not just the bothersome part. It’s not easy. When your down jacket, usually so comfortable and warm, happens to send the spiky end of a feather into your neck, it’s natural to focus for a moment on the sharp spike. Okay. We all do that. But let’s also remember that ancestors, not so long ago, would have loved to have a down jacket against the winter freeze. 

beautiful blowing cold cute

Photo by Pixabay on Pexels.com

Don’t throw the baby out with the bathwater! 

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Author Page on Amazon. 

Corn on the Cob

Finding the Mustard

What about the Butter Dish?

The Invisibility Cloak of Habit

You Bet Your Life!

Essays on America: The Game

The Self-Made Man

Wednesday

The Stopping Rule

OOPS!

The Update Problem

Roar, Ocean, Roar

Tools of Thought: Symmetry

07 Wednesday Jan 2026

Posted by petersironwood in management, psychology, Uncategorized

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beauty, Business, Design, HCI, human factors, Human-Computer Interaction, poetry, politics, problem_solving, symmetry, truth, UX, Web design, writing

Symmetry

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(Original, free-hand drawing by Zoe Colier).

There are many varieties of symmetry. Symmetry exists rampantly in nature and symmetry is also incorporated into many human designs. In this short essay, I want to remind people of several varieties of symmetry and then show how symmetry may also be used as a tool of thought to help solve problems by simplifying the space of possibilities that must be considered. 

Symmetry is a concept with far broader application than cutting out paper snowflakes or choosing a nice looking Christmas Tree, Menorah or other Holiday decoration. It is fundamental in logic, mathematics, physics, chemistry, biology, and even in social science.

Symmetry exists at many different scales as well. Planets are generally roughly spherical and their orbits are roughly circular. 

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The human body, along with most other animals, exhibits rough bilateral symmetry in external appearance. If you examine your own fingerprints or the pattern of your moles, for instance, you will see that one side of your body looks slightly different from a mirror image. If, like me, you are a righty who play tennis, you will find the forearm muscles on your right arm are slightly larger than those on the left. What is remarkable to me is not that there are slight variations between left and right but just how slight those variations are. And, we are not alone. Fish, insects, flatworms, roundworms, snakes, turtles, lizards, horses, dogs, cats, apes, and humans are all roughly bilaterally symmetrical in appearance. I say “in appearance” because our internal arrangement of organs is not at all symmetrical.  

External Appearance and Internal Organs

In general, it seems to me that most animals possess more complete or “perfect” bilateral symmetry than do most plants. I suspect that this is because animals generally move through a physical environment. Since we can move around, the environmental forces are generally symmetrical and so our ability to react to those environmental forces is also symmetrical. A tree, on the other hand, may have a genetic “blueprint” to be bilaterally or (more likely) radially symmetrical, but it may be subject to strong asymmetrical forces such as wind, a water source, or sunlight versus shade. 

Our designed objects are also most often (at least) bilaterally symmetrical, and particularly for those objects which must interact and move through the physical world. Cars, boats, motorcycles, busses, trains, trucks, bikes, skis, surfboards, roller skates, ice skates, snowshoes and tennis shoes all tend to be bilaterally symmetrical. On the inside, however, again just like us, there are often some irregularities. The arrangement of controls of the car, for instance, are asymmetrical. (Each control in itself often does show symmetry. In some cases, this makes it easier to use, especially without looking. I suspect that the symmetry may often be for aesthetic reasons, for ease of manufacturing, for ease of maintenance or replacement or some combination.) The asymmetry of arrangement “works” because the arrangement of displays and controls does not interact with the natural world the way that the car body and wheels do. The controls are designed to interact with a human being. There are also rough conventions for where controls are laid out, how they operate, and what each type looks like. Asymmetry of arrangement is also evident under the hood. However, some of the components such as the engine, the battery, the radiator have symmetry within them. The radiator, which arguably has the most interaction with the outside world, is symmetrically placed though its plumbing is not. 

automobile car customized drive

Photo by Pixabay on Pexels.com

In the design of User Interaction and Experience, an argument can be made for certain kinds of symmetry. For example, in the Mac editor Pages, which I am using to write this, if the B for bold button background turns blue when bolding is turned on, I expect the background will turn back the way it was (white) when bolding is turned back off. I also expect that italics and underlining will behave the same way, especially because all three are in the same toolbar. 

Where possible, it also generally makes sense, I believe, to design so that the functionality of a system is symmetrical. This isn’t always possible. Some actions are necessarily irreversible. If you don’t believe me, ask anyone who has toddlers or who has pets. In the real world, if you shoot someone dead, you cannot “unshoot” them. Unlike a computer system who asks, “Do you really want to delete all your files?” before doing so, guns do not ask that. If you are designing what can be done with a toy robot however, if you can make it go forward, you want to make it so it can go back as well. If it can turn right 90 degrees, you would like to enable it to turn left 90 degrees. Saying, “Oh, yes, but don’t you see, you can, in effect, make it turn left 90 degrees by making it turn right 90 degrees three times?!” does not cut it, IMHO. 

Typically, you not only want the functionality to be symmetrical, you also want the control functions and appearances to mirror the symmetry of the functionality. For example, if you can issue the command: “MOVE ROBOT FORWARD THREE PACES” you want the symmetrical function to be evoked this way: “MOVE ROBOT BACKWARD THREE PACES” and not, “THREE PACES BACKWARD FOR ROBOT MOVE.” If you decide to give auditory feedback for the first command that says, “ROBOT MOVING FORWARD THREE PACES” you do not want the reverse command to provide feedback that says, “ROBOT THREE PACES BACKWARD MOVING.” (Oh, by the way, if you cannot provide symmetrical functionality, please do not pretend to do so with a facade of symmetrical looking commands that actually behave asymmetrically!)

action android device electronics

Photo by Matan Segev on Pexels.com

A lack of symmetry (or consistency) in the functionality, command structure, or visual appearance often arises because of a lack of communication within the development team. If different functions of the robot are to be implemented by different people, then it’s important that those various people use an agreed upon style guide or Pattern Language or that they  communicate frequently. Of course, this is not the only cause of asymmetry. Even if your team communicates really well, they can’t design an effective gun with an “unkill” function. 

There are, of course, various types of symmetry. Bilateral (mirror) symmetry is what the external appearance of our bodies has. There is also translational symmetry, where the same shape is repeated along a line. The string ABCCBA shows bilateral symmetry while ABCABC exhibits translational symmetry. Most human factors people now agree that hot water faucets (usually on the left) and cold water faucets (usually on the right) should both be turned off by turning to the right and turned on by turning to the left (translational symmetry) as opposed to having the faucet on the right turn off to the right and the left faucet turn off to the left. But you will definitely experience both types. 

In both music and poetry, at least in the culture I am most familiar with, translational symmetry is more common than mirror symmetry. It does sometimes happen that musical composers experiment with playing a tune backwards or even with the staff turned upside down. But this is far less common than repeating a theme or melody. Similarly, a rhyme scheme like ABCABC is much more common than is ABCCBA. {In this notation, ABCABC means that the first line rhymes with the fourth line, the second line rhymes with the fifth line and the third line rhymes with the sixth line.} 

black and brown millipede on a green and brown branch

Photo by Pixabay on Pexels.com

In biology, we also find translational symmetry or something close to it. The segments of a tape worm, the segments of the body of a millipede or centipede, the small legs of a lobster, and even our own vertebrae and ribs show translational symmetry. In social structures as well, we find both mirror symmetry and translational symmetry. For instance, the Golden Rule says to do unto others as you would have them do unto you. In addition, as it happens, if we are nicer to other people, then, generally speaking, they are also nicer to us. This is not always true, however. Some people simply take advantage and view all of life as a zero sum game. Whatever you gain, they lose and vice versa. This is a very limited, inaccurate, and self-defeating attitude in most social situations. Most social situations, are, of course, much more complicated. Generally speaking, there are a great many situations that both you and your “opponent” or even your “enemy” would agree are good and a great many others that both of you would agree are bad. If you are playing tennis or golf outdoors, for instance, you may be fiercely competitive but both of you would probably find a game that brings out the best play is better for both of you. Both of you would probably also agree that being rained out is a bad outcome.  

men in black and red cade hats and military uniform

Photo by Pixabay on Pexels.com

In the military and in many industrial settings, there is a great deal of translational symmetry. The “ideal” set-up is to have many groups at each of many levels and each group is meant to be as similar as possible to all the other groups at that level. The marching that military groups learn is both symbolic of this translational symmetry and practice in behaving as a unit composed of identical parts. Whether or not this is the best way to run a military is debatable. To me, it’s undeniable that this management style has been imported into a huge number of organizations where it is definitely not the best way to organize. 

The last thing to note is that symmetry also pops up in design. There is often a whole series of information exchanges from people who have quite different areas of expertise. These exchanges can result in mutual learning, solutions that work, and often patents, and occasionally, some really cool, transcendent, game-changing designs. In my experience, it is much better to have a design process based on symmetrical relationships founded in mutual respect than to have a design process based on having someone in a hierarchical power relationship make decisions that are to be implemented by an identical set of “underlings.”  

macro photography of snowflake

Photo by Egor Kamelev on Pexels.com

The Takeaway

Symmetry is everywhere. There are many forms. If you start looking for symmetry, you will find examples in nature, in mathematics, poetry, art, music, machine design, the military and even in design problems and design processes. Thinking quite consciously about the types of symmetry that exist in a problem space and what could or should exist in that problem space, can lead to novel solutions.

 

——————————————-

Author Page on Amazon. 

The Walkabout Diaries

Local Symmetries

Alternating Repetition

The First Ring of Empathy

Donnie Takes a Blue Ribbon for Spelling

Travels with Sadie

It was in his Nature

A Cat’s a cat

A Suddenly Springing Something

Hai-Cat-Ku

Hai-Ku-Dog-Ku

The Dance of Billions

Roar, Ocean, Roar

 

Non-Linearity

04 Sunday Jan 2026

Posted by petersironwood in America, management, psychology, Uncategorized

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AI, environment, equilibrium, feedback loops, life, ping pong, politics, research, science, sports, story, systems thinking, table tennis, testing, truth, writing

Non-linearity

A Chessboard Full of Rice

According to myth, the Emperor’s wise adviser once did him a great favor. So grateful was the Emperor that he begged his wise advisor to take any gift she might like from the vast treasures of gold or jewels, any lands or gardens, any of the Emperor’s many male children to be her companion. However, the advisor answered as follows: “Thank you for your generosity, oh mighty Emperor. I have no need of great material wealth. My needs and wants are simple. I do get hungry and thirsty, of course, as do we all, and sometimes my household runs short of rice. You see this fine chessboard?”

battle black blur board game

Photo by Pixabay on Pexels.com

“Oh, yes, my wise counselor, it is indeed finely made of gold and silver and I would gladly give you twenty such!” 

“Thank you again for your generosity, but I only wish for a some grains of rice. Give me one grain on this space and tomorrow, two grains on this space and the next day, four grains on this space. Each day for 64 days, double the number of grains of rice you gave me the day before. At the end of the 64 days, I will ask for no more.” 

The Emperor looked puzzled. “Surely, you must have something more valuable than rice! Name it!” 

“No, Sire, that is all I desire. Just the doubled rice will do quite nicely.” 

“Well, it shall be so!” And thus the Emperor told his staff that they were to provide a grain of rice for the first day, two grains of rice for the next day and to double the amount each day until all 64 days had passed. At first, it seemed such a pathetic gift for such a great favor. 

Even after 8 days, the wise counselor only received 128 grains of rice – not even a bowlful. 

Readers familiar with exponential growth realize that on the 64th day, the Emperor has promised to deliver 2**63 grains of rice. This is not only more rice than the Emperor had at his disposal. It is more grains of rice than exist in all the kingdoms of earth. To be exact, the last payment is meant to be 9,223,372,036,854,775,808 grains of rice while the total is one less than 2**64. To put the matter scientifically — it’s a lot of rice! Much more than exists in the world. 

How would you like the story to end? A wise Emperor, to my mind, would thank the counselor after a couple weeks and say, “I see, oh wise Counselor, that you used my gift to give me another gift to enhance my wisdom. For I now understand that what seemed at first an easy thing to do is actually quite hard. Doubling soon undoes even the richest king. I will keep this in mind when I think about interest rates and population growth.” 

A crummy Emperor, on the other hand, might say, “I offer you a gift and you see fit to embarrass me by making me agree to an impossible task? Boil her in oil!”

The Lily Pad Pond Puzzle. 

Beside my house is a pond. In this pond, a lily pad began to grow. Every day, it doubled in size. On day 20, it completely covered the surface of the pond. The surface of the pond is 400 square feet. How many days did it take to cover half of the pond? 

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At first glance, you might think this problem is insoluble because you don’t know how big the lily pad was initially. In fact, you don’t even need to know how large the pond is. It will cover half the pond on day 19.  

The Ping Pong Table Ping Pong Player Population

When I began at IBM Research in 1973, I soon discovered that a fair number of researchers were avid table tennis players. At lunch time, somewhere between six and twenty researchers would show up to play. There were two tables and some small amount of room for spectators to stand on the edges of the two ping-pong rooms and watch. Our rule was that if a person won, they would stay at the table and a new challenger would play. However, if you won three times in a row, you had to sit down regardless. I didn’t go over every lunch time, but I went over quite a few times over the course of my first ten years there and there was invariably someone to play with. Sometimes, I had a longer wait time than others, but it was never too long a wait. 

Then, because management wanted to use one of the two ping-pong rooms for other purposes, they repurposed one of the rooms. Now, there was only one ping pong table. In the two ping-pong table case, remember, I never had to wait too long nor did I ever go there and have no-one to play. As I said, the number of players varied between somewhere around six to twenty. What is your prediction about how many players showed up when there was only one ping pong table? 

Here’s what happened. The first day after this change happened, I went over and about fifteen people showed up. I, like everyone else, waited a long time for a game. Our “official” lunch hour was actually 42 minutes and the building was a five minute walk away. So, if you had to wait a half hour for your chance to play, it really wasn’t that much fun. In addition, there were some more subtle effects. All the players were good, but there some substantial differences in skill level. People tried to arrange it so that they played someone at about the same level. WIth only one table, this was trickier. In addition, when a relatively large number of people showed up, it was too crowded for everyone to see the match without interfering with play. It happened that I was too busy to go for a few days. The next time I showed up, no-one was there. Some of us talked about trying to “organize” the ping pong to insure that enough people showed up but everyone was busy and no-one wanted to take this on. Scheduling researchers is harder than you might think. It was hard for people to make a commitment to show up at noon because a meeting might run over, their manager might give them extra work, etc. The number of people showing up swung wildly for about two weeks and then stabilized. 

At zero. 

What had been a vibrant community with two ping pong tables did not stay the same size, or shrink to half when we were limited to one table. It went to zero. 

Warring Positive Feedback Loops. 

We’ve already talked about “positive feedback loops” which are also known as “vicious circles.” Sometimes, there are actually (at least) two positive feedback loops hiding beneath what appears to be a stable system. In the Case of the Missing Ping Pong Table described above, one positive feedback loop was simply that when you went there and had a good time through some combination of watching good matches or playing yourself, you were more likely to go there again. There was also a positive feedback loop that was more of a social nature. The more people who were there, the more likely it was you would find a good or interesting match. It was also more likely to be able to find someone you wanted to have a conversation with although the venue prevented this from being a big part of the adventure. Another way that having more people there increased the chances that more people would be there the next day was that it was kind of exciting to have a larger audience watching, cheering, throwing the ball back when the ball crept under the radiator after pin-balling around for awhile after a decent slam. 

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At the same time, there were other feedback loops, sometimes of the same factors but in a different range. For instance, beyond the point of having the periphery of the playing field covered one or two deep, additional spectators added only a little excitement and they were more likely to infringe on the needed space around the table. In addition, while the first ring of spectators felt very much a part of the action, the experience for the second ring of spectators was far less engaging. While I mentioned above that more players meant a better change of finding a good match, it also meant that one had to wait longer between matches. The worst case scenario, of course, is that you are the only one who shows up. 

Behind Every Abstraction are a Host of Personal Stories. 

Yes, you can practice against the wall, and I did this a few times, but it is significantly less fun than a real match. I love to serve, for instance. I have a raft of difficult serves. Just to give you one example, with most set-ups, I can hit the right side of the ball so thinly that I put enough side-spin for the ball to appear as though it isn’t even going to hit the table on the second side, but it does; it curves radically back around to the left. Sometimes people are so surprised that they miss it entirely. Even if they get there, the sidespin often makes them hit it off the table or the curve causes them to mis-hit the ball on their thumb or finger. I can also add a fair amount of top-spin or under-spin as well. Anyway, I didn’t get to do any of that just hitting the ball against the wall. The wall was not perfectly smooth either. So I might hit three of four shots and then the ball would hit a little imperfection in the plaster and careen off to scribble scrabble along the floor and then crawl under the radiator. It’s the kind of annoyance that everyone has experienced. And if someone else is there, you can kind of glance at your friend who nods nearly imperceptibly as you get down on your hands and knees and stretch your fingers into the territory of God-knows what spiders or broken glass and feel around through the grit and dust until you retrieved the ball. And that little glance and that little nod actually make quite a difference. If you’re on your own, it’s not any fun at all. It’s just an annoyance. The only reason I even bother to hit against the wall is to learn to keep focus for extended periods of time. For this, it is good practice and a good challenge. But, if I’m interrupting this to go fish my hand into a pile of dust every couple minutes, it isn’t so likely I’ll come back. 

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Photo by Pixabay on Pexels.com

These various factors were all in a dynamic balance so long as there were two tables. When the tables went from two to one, however, what had been a stable equilibrium became a very unstable one. Eventually, of course, it did find a new equilibrium point and that was zero. To crawl out of that, one person might show up. But most of the time, they were the only one. So, they would be less likely to come again. Even if two showed up, since no-one could play every day, you might still find yourself wondering whether someone would be there the next time. 

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Photo by panumas nikhomkhai on Pexels.com

You might have read this whole story and wondered why the hell this building full of Ph.D.’s couldn’t get their act together and arrange some matches. It’s an interesting question and here is my personal opinion. When it came to these brilliant scientists and engineers, they came from every part of the globe and they came in all shapes and sizes. Some were vastly overweight and others were ultra marathoners. But the ones who liked to play table tennis were, by and large, athletic and “hyper” – an impatient lot. What all of us really loved was working to find out the truth. And, these truths that we sought were ones the company that we worked for wanted us to seek. True enough, but by the same token, that meant the truth found and utilized would make people’s lives better in some way in the not too distant future. But working in a corporation also meant doing a bunch of administrivia. So, the ping pong set of people, in particular, wanted to get up from their intense sedentary mental and administrative work and play hard at something completely physical and different. The last thing any of us wanted to do was add more administriva to our lives. 

The Takeaway

 It’s easy and common to assume implicitly that the systems you deal with are linear.

They often aren’t. 

Things can go out of control extremely quickly (into a dominant positive feedback loop) once the dynamic equilibrium is disturbed. 

Would the invention of the iPhone have kept the ping pong community going? 

Another takeaway: there are two quite distinct ways of analyzing that are going on in the essay above: a fairly abstract one (even if it uses concrete examples like rice and lily pads) and a very concrete and experiential one. In my experience, both of these modes are useful and valid and if taken together give a fuller picture of what’s going on. My experience in this was mainly in human computer interaction but I think it is equally true for many in law, medicine, management and many other fields. What’s your experience? 

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Author’s Page on Amazon.  

The Update Problem

What About the Butter Dish?

A Little is Not a Lot

The Jewels of November

The Stopping Rule

Wednesday

We Won the War! We Won the War!

Roar, Ocean, Roar

Destroying Government Efficiency

E-Fishiness Comes to Mass General Hospital

Small Things

Tools of Thought: Problem Finding

03 Saturday Jan 2026

Posted by petersironwood in America, management, psychology, Uncategorized

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AI, Business, creativity, Design, life, marketing, media, mental-health, problem finding, problem solving, research, thinking, thought, truth, writing

Problem Finding

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Today (18 December, 2018), I googled “problem solving” and it returned 287,000,000 results. In most of our school life as well as most people’s work life, we are given problems and asked to solve them. “Problem finding” only returned about 2.5 million or fewer than 1/100th as many hits. Solving problems can make processes more efficient and more effective. Solving problems can even save lives. We generally reward people both at school and at work for being good problem solvers. We seldom train people in problem finding. In fact, the reaction of many teachers and many managers when someone finds a problem is to dismiss it as being a non-problem. (FYI, Google now leads with an AI summary rather than links nor does it provide the number of “hits.”)

I can understand this sentiment; the emphasis on solving problems rather than finding them. As a teenager driving my dad’s car home from a date with my girlfriend, somebody beside me tried to make a right turn from the left lane and ran right into my dad’s blue Dodge. I heard what sounded like the voice of God say “NO!!” loud and clear. It was actually louder than the sound of crumpling metal. For a split second, I was in complete denial. Even some moments later, when we pulled over to assess the damage, to me, it looked minor enough to ignore and to just drive off. A more experienced guy from the corner gas station near where this happened said that while it may look minor, it would cost hundreds of dollars to fix and we therefore needed to trade information. I was stunned.

grayscale photo of wrecked car parked outside

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In many cases, it is a human tendency to want to deny that a problem really exists. If you can get past that tendency however, and embrace problems and indeed, even learn to seek them out, you may be able to create tremendous value for yourself and for those around you. Problem solving can make your bookstore more profitable. Problem finding lets you invent Amazon. Problem solving lets you build a better internal combustion engine. Problem finding leads you to an electric vehicle.

What might you do to discover problems? First, you might take your own negative emotions as a jumping off place. If you find yourself angry, or anxious, or depressed, to the extent that you can trace back what is going on to the initiating event, you may be able to be consider whether that event is unique to you — or, more likely, that event is likely to trigger a negative reaction in many people. 

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If you found that waiting even 48 hours to have your photographs developed and printed — and you thought others might also be impatient to see the results–you might invent Polaroid instant photos. If you found cooking a casserole too time-consuming and messy for your taste, you might invent frozen dinners. If you drove a lot in hot, humid climates, you might be motivated to put air conditioning in cars. 

Of course, you do not have to limit yourself to your own misfortune. If you read about someone having a miserable time, you could dig a little deeper and ask yourself how a tragedy might have been prevented or how an accident could have been avoided. You can also look at a change that seems minor and ask yourself what will happen if this change becomes widespread. 

For example, if you read in the newspaper that a robot has been invented that harvests tomatoes, you might extrapolate to a more universal situation. What if all crops were harvested by machine? This might make groceries cheaper. But what else would it mean? Tomatoes are rather delicate, after all. You might wonder whether growers using a machine to harvest tomatoes would harvest them early to avoid them being mashed by the machine. You might wonder whether they would even genetically alter the tomatoes so that they were easier to harvest by machine (even if they were no longer as tasty). You might wonder what will happen to the tomato pickers. Politicians may tell you that they will all be retrained for higher paying jobs as machine inventors, machine programmers, and machine maintenance folks. But this makes no sense. If there were an equal number of IT jobs as there used to be tomato pickers but each of the new jobs came with a higher salary, why would the growers use robots? There will be fewer jobs after automation and in some cases, far fewer. 

close up of hands holding cherry tomatoes

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You might look at the global temperature trends and ask yourself what will happen if they continue. What will happen if global temperatures continue to rise? What can be done about it? Of course, once people start seriously mapping out the consequences, some people will react by saying, “Oh, it isn’t really happening!.” Why do they think that? Because it’s too scary to contemplate the truth; or too inconvenient to take the necessary actions. There are vested interests in old energy sources who will be happy to help you along in your fantasy of denial. In the short run, it’s often easier to imagine that problems do not exist, or are not that bad, or won’t get worse, or that there is just nothing to be done. 

Even most of the people who rail against what most of us think of as sensible gun regulation (requiring a license, showing ID, getting at least some training and testing the would-be gun owner’s knowledge, competency, and eyesight as we do with cars) don’t think that mass shootings of innocent children is a fine thing. They see it as a problem — just one that cannot be solved or one that can only be solved by adding cost and inconvenience to the potential victims. After such a tragedy, they may even send “thoughts and prayers.” 

black rifle

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There is a possible “down side” to problem finding. The greedy may decide that they can make a lot of money by generating a solution to a problem that isn’t really a problem and making you believe it is a problem. My favorite, and so far made up, example is “Elbow Cream” for those unsightly skin wrinkles that appear on the back of your elbow when you straighten your arm. But that made up example is not too far off. You eat spicy food and it upsets your stomach? We can fix that! Of course, you could too by simply not eating overly spicy food! But nobody makes money that way. So they will sell you something that supposedly fixes the “problem.” While it might be fantasy to imagine “Elbow Cream” that will “fix” your “unsightly elbow wrinkles” it is not fantasy to imagine that people have been hoodwinked into spending money on “fixing” their faces and bodies. 

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Americans spent 16 billion dollars on cosmetic plastic surgery in 2017. There are 50 countries who each have a lower GDP than that. The beauty industry in the USA overall was supposedly around $445 billion in 2017. That’s more than the GDP of each of 151 countries! Both figures are also less than the federal government spends on reducing climate change. Or cancer research. 

Do you see that as a problem? I do. 

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Author Page on Amazon. 

The Invisibility Cloak of Habit

Essays on America: The Game

One of the most enjoyable aspects of Science Fiction as a genre is that it often shows us problems that might occur in the future. In some cases, it suggests ways to prevent those problems and in some cases, it suggests how these future problems might be dealt with.

Turing’s Nightmares, for instance, comprises 23 short stories that explore the ethics and implications of AI. http://tinyurl.com/hz6dg2d

Dream Planet examines, among other things, the extrapolation of global warming and a radical attempt to stem it. https://www.barnesandnoble.com/w/dream-planet-david-thomas/1148566558

FaceGook

The Ides of February

A Day at the HR Department

Putin’s Favorite DOG-E

Silent Screams of Dead Men’s Dreams

Namble Mamble Jamble

May You Live in Interesting Times

Plastics!

The Last Gleam of Twilight

The “Not-See” Party

An Open Sore from Hell

Happy Talk Lies

Fraught Framing: The Virulent “Versus” Virus

29 Monday Dec 2025

Posted by petersironwood in America, apocalypse, creativity, driverless cars, management, psychology

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Climate change, creativity, Democracy, Design, environment, framing, history, innovation, IQ, life, peace, politics, problem formulation, problem solving, school, technology, testing, thinking, TRIZ, truth, USA, war

Fraught Framing: The Virulent “Versus” Virus

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Like most of us, I spent a lot of time in grades K through 12 solving problems that others set for me. These problems were to be solved by applying prescribed methods. In math class, for example, we were given long division problems and we solved them by doing — you guessed it — long division. We were given history questions and asked who discovered [sic] America and we had to answer “Christopher Columbus” because that’s what the book said and that’s what the teacher had said. 

Even today, as of this writing, when I google “problem solving” I get 332,000,000 results. When I google “problem formulation” I only get 1,430,000 results — less than 1%. (“Problem Framing,” which is a synonym, only returned 127,000). [2025 Update: Google no longer provides this information. Indeed, the only non-commercial link I see is one to Wikipedia. The first entry to any search is typically their AI answer.]

And yet, in real life, at least in my experience, far greater leverage, understanding, and practical benefit comes from attention to problem formulation or problem framing. You still need to do competent problem solving, but unless you have properly framed the problem, you will most often find yourself doing much extra work; finding a sub-optimal solution; being stymied and finding no solution; or solving completely the wrong problem. In the worst case scenario, which happens surprisingly often, you not only solve the “wrong problem.” You don’t even know that you’ve solved the wrong problem. 

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There are many ways to go wrong when you frame the problem. Here, I want to focus on one particularly common error in problem framing which is to cast a problem as a dichotomy, a contest, or a tradeoff between two seemingly incompatible values. We’ve all heard examples such as “Military Defense Spending versus  Foreign Aid” or “Dollars for Police versus After School Programs” or “Privacy versus Convenience” or “A Woman’s Right to Choose versus the Rights of the Unborn Fetus” or “Heredity versus Environment” or “Addressing Climate Change versus Growing the Economy.” 

One disadvantage of framing things as a dichotomy is that it tends to cause people to polarize in opinion. This, in turn, tends to close the minds on both sides of an issue. A person who defines themselves as a “staunch defender” of the Second Amendment “Gun Rights”, for instance, will tend not to process information or arguments of any kind. If they hear someone say something about training or safety requirements, rather than consider whether this is a good idea, they will instead immediately look for counter-arguments, or rare scenarios, or exceptional statistics. The divisive nature of framing things as dichotomies is not what I want to focus on here. Rather, I would like to show that these kinds of “versus” framings often lead even a single problem solver astray. 

Let’s examine the hidden flaws in a few of these dichotomies. At a given point in time, we may indeed only have a fixed pool of dollars to spend. So, at first blush, it seems to make sense that if we spend more money on Foreign Aid, we may have fewer dollars to spend on Military Defense and vice versa. Over a slightly longer time frame, however, relations are more complex. 

woman standing on sand dune throwing hat

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It might be that a reasonable-sounding foreign aid program that spends dollars on food for those folks facing starvation due to drought is a good thing. However, it might turn on in a specific case, that the food never arrives at the destination but instead is intercepted by local War Lords who steal the food and use it get money to buy more weapons to enhance their power; in turn, this actually makes the starvation worse. Spending money right now on military operations to destroy the power of the warlords might be a necessary prerequisite to having an effective drought relief programs.  

Conversely, spending money today on foreign aid, particularly if it goes toward women’s education, will be very likely to result in the need for less military intervention in the future. That there is a “fixed pie” to be divided is one underlying metaphor that leads to a false framing of issues. In the case of spending on military “versus” foreign aid, the metaphor ignores the very real interconnections that can exist among the various actions. 

There are other problems with this particular framing as well. Another obvious problem is that how money is spent is often much more important than the category of spending. To take it to an absurd extreme, if you spend money on the “military” and the “military” money is actually to arm a bunch of thugs who subvert democracy in the region, it might not make us even slightly safer in the short run. Even worse, in the long run, we may find precisely these same weapons being used against us in the medium turn. Similarly, a “foreign aid” package that mostly goes to deforesting the Amazon rain forest and replacing it with land used to graze cows, will be ruinous in the long run for the very people it is supposedly aimed to help. In the slightly longer term, it speeds destructive (and anti-economic) climate change for everyone on the planet.

bird s eye view of woodpile

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False dichotomies are not limited to the economic and political arena. Say for example that you are designing a car or truck for delivering groceries. If you design an axle that is too thin, it may be too weak and subject to breakage. But if you make it too thick, it will be heavy and the car will not accelerate or corner as well and will also have worse gas mileage. On the surface, it seems like a real “versus” situation: thick versus thin, right? Maybe. Let’s see what Altshuller has to say.

Genrich Altshuller was a civil engineer and inventor in the Stalin era of Soviet Russia. He wrote a letter to Stalin explaining how Russian science and engineering could become more creative. A self-centered dictator, Stalin took such suggestions for improvement as personal insults so Altshuller was sent to the Gulags. Here, he met many other scientists and engineers who had, one way or another, gotten on the wrong side of Stalin. He discussed technical issues and solutions in many fields and developed a system called TRIZ (a Russian acronym) for technical invention. He uses the axle as one example to show the power of TRIZ. It turns out that the “obvious” trade-off between a thick, strong but heavy axle and a thin, weak, but light axle is only a strict trade-off under the assumption of a solid axle. A hollow axle can weigh much less than a solid axle but have almost all the strength of the solid version. 

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One may question the design assumptions even further. For instance, why is there an axle at all? If you use electric motors, for example, you could have four smaller, independent electric motors and not have any axle. Every wheel could be independent in suspension, direction, and speed. No-one would have designed such a car because no human being is likely capable of operating such a complex vehicle. Now that people are developing self-driving vehicles, such a design might be feasible. 

The axle example illustrates another common limitation of the “versus” mentality. It typically presumes a whole set of assumptions, many of which may not even be stated. To take this example even further, why are you even designing a truck for delivering groceries? How else might groceries go from the farm to the store? What if farms were co-located with grocery stores? What if groceries themselves were unnecessary and people largely grew food on their own roofs, or back yards, or greenhouses? 

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For many years, people debated the relative impact of environment versus heredity on various human characteristics such as intelligence. Let us put aside for a moment the considerable problems with the concept of intelligence itself and how it is tested, and focus on the question as to which is more important in determining intelligence: heredity or environment. In this case, the question can be likened to asking whether the length or height of a rectangle is a more important determiner of its area. A rectangle whose length is one mile and whose height is zero will have zero area. Similarly, a rectangle that is a mile high but has zero length will have zero area. Similarly, a child born of two extremely intelligent parents but who is abandoned in the jungle and brought up by wolves or apes will not learn the concepts of society that are necessary to score well on a typical IQ test. At the other extreme, no matter how much you love and cherish and try to educate your dog or cat, they will never score well on a typical IQ test. Length and breadth are both necessary for a rectangle to have area. The right heredity and environment are both necessary for a person to score well on an IQ test. 

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This is so obvious that one has to question why people would even raise the issue. Sadly, the historical answer often points toward racism. Some people wanted to argue that it was pointless to spend significant resources on educating people of color because they were limited in how intelligent they might become because of their heredity. 

Similarly, it seems that in the case of framing dealing with climate change as something that is versus economic growth, the people who frame the issue this way are not simply falling into a poor thinking habit of dichotomous thinking. They are framing as a dichotomy intentionally in order to win political support from people who feel economically vulnerable. If you have lost your job in the steel mill or rubber factory, you may find it easy to be sympathetic to the view that working to stop climate change might be all well and good but it can’t be done because it kills jobs. 

scenic view of mountains

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If the planet becomes uninhabitable, how many jobs will be left? Even short of the complete destruction of the ecosphere, the best estimates are that there will be huge economic costs of not dealing with global climate change. These will soon be far larger than costs associated with reducing carbon emissions and reforesting the planet. Much of the human population of the planet lives close to the oceans. As ice melts and sea levels rise, many people will be displaced and large swaths of heavily populated areas will be made uninhabitable. Climate change is also increasing the frequency and severity of weather disasters such as tornados and hurricanes. These cause tremendous and wide-spread damage. They kill people and cause significant economic damage. In addition, there will be more floods and more droughts, both of which negatively impact the economy. Rather than dealing with climate change being something we must do despite the negative impact on the economy, the opposite is closer to the truth. Dealing with climate change is necessary to save the world economy from catastrophic collapse. Oligarchs whose power and wealth depend on non-renewable energy sources are well aware of this. They simply don’t care. They shrug it off. They won’t be alive in another twenty years so they are willing to try to obfuscate the truth by setting up a debate based on a false versus. 

They don’t care. 

Do you? 

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Author Page on Amazon

The Dance of Billions

We Won the War! We Won the War!

Fish have no word for Water

After All

All we Have to Lose

Guernica

Love and Guns

You Must Remember This

Essays on America: The Game

Cancer Always Loses in the End

FREEDOM!

The Loud Defense of Untenable Positions

Where Does your Loyalty Lie?

The Crows and Me

Somewhere a Bird Cries

Roar, Ocean, Roar

Imagine All the People

Collide-o-scope

   

Tools of Thought: Imagination

27 Saturday Dec 2025

Posted by petersironwood in America, creativity, management, psychology, Uncategorized

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AI, art, chatgpt, creativity, Design, fun, HCI, human factors, imagination, innovation, life, neurosis, sports, testing, truth, UX, writing

Imagination. 

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It seems odd to bother to remind people that imagination is a tool of thought. I have four kids, thirteen grandkids, five great-grandkids and they all use their imaginations. I also worked as a camp counselor, Y leader, child care worker in a psychiatric hospital, and a sixth grade science teacher. Kids use their imaginations! In many cases, they do this for “fun” but they also are constantly using their imagination to do creative problem solving. 

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When I did therapy with adults however, I found that many had convinced themselves that they had no imagination. This is rather sad as well as being completely inaccurate. Furthermore, in the very ways that such adults exhibited neurotic symptoms, they were using their imaginations. But instead of using their imagination to further their enjoyment or to solve problems creatively, they mainly seemed to use their imaginations for one main purpose: to make themselves miserable. 

For example, few of us enjoy being stuck in stop and go traffic. As it turns out, you can actually impact the traffic flow around you by driving differently. You can read about how in this link, but you can come to much the same conclusion by using your imagination to empathize with the drivers around you. Instead, the neurotic train of thought goes something like this: “WHY oh WHY are all these people out on the road?! MOVE! Oh, crap, I am going to be late. My boss is going to scream at me. Probably fire me. CRAP! MOVE! I’m going to be late. I’m getting fired. Damn! It’s not my fault. My boss doesn’t care. He hates people who are late. I should have left earlier. Where will I get another job at my age? I’m sunk. Once I lose my job, my spouse will leave me too. Crap. He won’t write a good letter of recommendation. Should I get off the highway and take surface roads? That might make me later. Damn! I’m sunk. Life sucks!” 

asphalt automobile buildings cars

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That train of thought certainly uses imagination. 

But in all the wrong ways. That person is not using imagination to enjoy the moment, but using imagination to quite literally make themselves miserable. And it isn’t just the commuter. Plenty of people use their imagination to “awfulize” about situations. They think of the worst possible outcome and then imagine that that worst possible outcome is bound to happen. Often, they continue the negative line of thought beyond the immediate consequences much like the teenager who is grounded for a day and screams to her parents, “Thanks! You guys just ruined my life!”

Instead, if you are in a situation that you can’t change, you could use your imagination to have some fun. So you’re stuck in traffic. There are literally a million things you could do instead of writing a tragic screenplay in your mind’s eye. I won’t list all million, but here are a few. You could design a better transportation system. You could construct a joke to put your boss in a better mood. You could turn on the radio or listen to a podcast or a book on tape. You could look at the scenery. You could make up a rather salacious spy thriller about the people around you who are also stuck in traffic. And so on. 

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So too, in solving problems….hold on… someone’s at the door. I’ll be right back. 

——————————

Well, that was weird! Two of the characters from my last blog series came to the door! They wanted me to hurry up and finish this series on tools of thought so they can come back to life. I had to explain to them that my translator is on vacation and that there’s nothing else to write until more of the myths can be decoded. Right now, there is growing interest in recent, though mythological, archeological digs that will give us further clues about the Veritas. My own command of the mythical Veritas language is extremely rudimentary and I’m not even absolutely sure I understood correctly what they were asking. But I am sure it was She-of-Many-Paths and Shadow-Walker. It was definitely them, more or less as I pictured them, but taller, and more ripped than I had imagined. It’s also clear that the two of them are more than friends. Anyway, they seem to be of the opinion that I need to write their myths so that we real humans can avoid making the same errors that people made in their mythical universe. I don’t quite see how that’s possible, but I will use my imagination to try to understand how it might be done. I hope they don’t bother my neighbors.

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—————————————

Meanwhile, back to the catalog of thinking tools in general and to the use of imagination in particular. Under some circumstances, of course, it is a useful skill to use imagination to think of what can go wrong. I use imagination in this vein for example, when asked to evaluate something from a user perspective. I try to imagine how various icons, words, transitions and so on can be problematic for users. Even though I am pretty good at that, when users are actually observed in real life, they still manage to demonstrate problems that neither I nor anyone else on the design team had thought of! 

Even in UX work, it is also important to use your imagination to think of additional opportunities. “You know, we’ve been thinking about this calendar application as a passive recipient of the user’s information. But some users might also like seeing a weekly summary of their activity in different categories.” Or, you might think, “Suppose we tie the calendar in with the message system. The system knows where the user is; we could send a reminder when it’s time for them to leave for an appointment.” Or, you might think, “In some places the time to drive somewhere depends on traffic and weather. We could tie this calendar and reminder in with the map and weather apps to give better estimates of when to send a reminder.” Such musings could result in a better product. Of course, timing is important as well. Your colleagues will tend to appreciate these thoughts a lot more if you are not currently in beta test but instead at the conceptual design phase! 

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Even knowing that, your imagination might be more likely to kick in later in the project because the application seems more real. You can imagine the reactions of your colleagues and frame your response this way, “Trying this app makes me realize that we can make a number of enhancements in version 2.0, 3.0 etc. I’m going to start this shared file of potential additions, changes, and enhancements that we can all contribute to. We should take a look at this when we are doing 2.0 brainstorming.”  

More generally, there are many possible triggers for using your imagination and you may find that some kinds of triggers are more fun for you. For example, you might read fiction and you enjoy following along with the story being presented. This requires a lot of imagination work. 

You can also start with a goal or even desire and work outward from this internal state to imagine ways you might accomplish your goal or fulfill your desire. But you can also work inward. You look at what is before you; e.g., a computer screen like the one I am looking at now and ask yourself how it might be different in the future. 

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Such musings can follow a thread based on the characteristics. The screen is flat, for instance. What if it were curved, or dynamically reconfigurable, or foldable or moldable? What if I could shrink the actual screen depending on circumstances? You can inject your screen (and possibly yourself) into a different and unusual situation. What if I had the screen available on the tennis court? Well, I could project things on my glasses; e.g., as I walk over to retrieve a ball, I could be reminded of how to hit a kick serve. What if I had special lenses that I could pass over any word or icon on the screen? One might give me the history of any given word. Another might give me the definition. Another might give me alternatives that are more esoteric or are easier to understand; more general or more specific; more positive or negative in tone. Another tool might enable you to select a sentence, a paragraph or an entire article and ask, “Who has written similar things before?” Even without AI, a purely statistical approach might lead you find out about people with similar interests. 

Another way to practice using your imagination is to pose a question or see how two things are or could be related. On the table beside me are a number of objects: a set of keys, an iPhone, a coffee cup, a checkbook, two of the books I wrote, copies of some papers that I reviewed for a recent conference, a quarter, some business cards. How could these be combined? It doesn’t necessarily matter at this point that the combination is feasible. Let’s just try it. 

Putting together a set of keys and an iPhone suggests to me having an app wherein I could photograph all my keys and then, if I lost any (or all!) of the keys, I could have one 3-D printed at a local store or my home 3-D printer. I can also imagine that for another layer of security (at a cost of inconvenience) my iPhone would not turn on unless I took a picture of a particular physical key. A coffee cup and a checkbook seem to belong to different worlds indeed, but that only makes it more of a fun challenge! I like coffee. I don’t particularly like writing bills. On the day before the bills are due, perhaps the coffee machine might not deliver coffee till I wrote the bills. This strikes me as too controlling. For me, it might work better to have an ironic message delivered on the coffee cup such as, “Have a nice day! And save the insane interest rates for paying $25 a day late by paying your bill on time! Or, make some rich banker even richer. The choice is yours!” This approach would not be everyone’s “cup of tea” but that doesn’t matter. The point is to reawaken your imagination. 

close up keys metal safety

Photo by George Becker on Pexels.com

What about a quarter and two books I wrote? I could offer a 25 cent rebate. I could write about about the history of the quarter. I could mail people books with a quarter inside. I could make an advertisement about The Winning Weekend Warrior that is aimed at tennis players and suggest that every time they lose a set, they put a quarter in a piggy bank. When they get to 40 quarters they can buy my book. I can design strategy and tactics sheets for different sports that are sold separately. The reader/user places quarters on the sheet to reinforce strategy. In tennis, for instance, such a sheet might be static and the user could use four quarters for the positions of the four players on the court. They could be asked to select smart shots, given the positions. Similarly, I might have 4 or even 18 sheets for golf and on these sheets I would show the slope and terrain and ask people to put the quarter on for their target. Eventually, I imagine, there is a way to capture the data of how the player actually hits the golf ball on real courses and that could be incorporated into what the best shot is for that particular player. This data could also be used as input to computer golf games so that a player might use the game to help select better clubs and targets. We are no longer necessarily talking about my book or about quarters. That doesn’t matter! All that really matters is that I have used these arbitrary objects to trigger my imagination. And you can do the same!

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I’m done. Hold on. Doorbell. II see that it’s the Veritas power couple again. I’m inviting them in for coffee. I wonder if they’ve ever had coffee before….     

—————————————-

Choose one of these four books for everyone on your gift list! (Better late than never!)

Roar, Ocean, Roar

The Dance of Billions

After All

All that We Have Lost

Halloween: A Horror Story

As Gold as it Gets

The Walkabout Diaries

The Ailing King of Agitate

Fifteen Properties

Cancer Always Loses in the End

It was in his Nature

 

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