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~ Finding, formulating and solving life's frustrations.

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How do you Re-culture a Culture?

11 Saturday May 2019

Posted by petersironwood in America, apocalypse, management, psychology, Uncategorized

≈ 1 Comment

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collaboration, competition, cooperation, culture, essay, innovation, life, marketing, sports, teamworkd

We now live (at least in the USA) in such a divided and divisive political climate that I hesitate to bring up something that sounds political but really isn’t. I don’t even have a position, at least as of yet. It’s just a thought I had while I was reaching out to people in India and inviting them to my blog. 

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Here it is. The USA has a very competitive and individualistic culture. It’s been that way my whole life, but now, it’s insanely so. For one thing, people spend proportionally much more time watching TV and playing on the Internet than they do interacting face to face. In effect, everyone is “competing” not just with local talent, but with people from all over the country. In a nation of 330,000,000 people, 329,999,999 of them will not be the best runner in the country. The vast majority of people will never be winners. This may be why lotto and the Reader’s Digest drawing may be so appealing to so many. 

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But it isn’t just running, and throwing, and high jump where we see competition. We have contests around human activities that have traditionally been mainly about bonding and cooperating, not about competing and winning. We have contests about cooking, and dancing, and singing. I grant you that in the past, small communities might have a dancing contest, once a year. But most of their activity was cooperative activity face to face, and certainly not cutthroat competition. Now, the contest is not part of the yearly festival. The contest is all there is. And, for the most part, the contest is all that is broadcast. 

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It seems that we here in America, with many exceptions and so on, have a culture of individuality and contest is everything there is. Oh, and of course, money. For instance, for far too many Americans the first question they ask about anything is “how much money?” I’ve seen articles that purport to tell retirees what the best place to retire is. Some of those articles focus solely on the financial aspects. Some articles ask which college provides the best education but all they really talk about is ROI. 

We’ve actually accomplished a lot as a nation with this kind of crazy culture. It helped us achieve in terms of invention, discovery, and innovation. But what if the problems of the 21st century are of a fundamentally different nature? What if most of the problems we faced in the 20th century resonated well with a culture that encouraged competition, but that now, as we embark on the 21st century, the nature of problems has shifted. Perhaps now we face problems that require a much more collaborative and cooperative cultural attitude in order to solve? 

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Naturally, these are large trends that I’m talking about. Not every single problem we faced changed lock-step overnight. Let’s examine some examples though. A 1930’s problem might be: “How can we clear cut this forest as cheaply as possible?” And the logging company that solved that problem “won” and got rich. A 2030’s problem might be framed this way: “Is it feasible to provide material by using this forest in a sustainable and humane fashion? How?” One lends itself fairly well to top-down direction. One does not. The reader can guess which is which. 

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A 1950’s problem might be: “How can we entice consumers into buying one of our new cars when their old car still works?” A 2050’s problem might be: “How do we provide a transportation system that is effective, efficient, and pleasant for everyone involved?” One is about manipulation and disregards collateral damage. The other collaboratively looks to a sustainable solution without side-effects that are so negative they outweigh the good done by the transportation system. 

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Can American culture evolve quickly enough to be a partner on the world stage in the 21st century? If not, the absolute best we can hope for is slow decay full of internal bickering and hostility as people point fingers and shout loudly in order to establish blame. 

Do we really need to change our culture and change it quickly to avoid that? Or, is the emphasis on competition and individuality still the right way to go? 

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Other countries and cultures are already ahead of us in cooperation. Look at the cost versus benefits of their health care systems for one. 

How can we change and work together as a culture to a develop a more cooperative view when we seem to be so divided and competitive? That is a real puzzle. 

Do you have a piece of that puzzle? I’d love to hear about it. 

Or, do you think we should “double down” on competition and individuality? I’d love to hear about that as well.

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Author Page on Amazon.

Many Paths

05 Wednesday Dec 2018

Posted by petersironwood in creativity, psychology, sports

≈ 7 Comments

Tags

Business, competition, creativity, Design, divergent thinking, family, innovation, learning, life, sports, truth

Many Paths

{Translator’s Note}: Exciting news: more (mythological) archaeological evidence is being unearthed as I write this about the mythical Veritas tribes. My next series of translations will be put on hold however, until we have a chance to arrange and understand this new evidence so that I may use it to help guide the translations. In the meantime, I’ve asked one of my psychologist friends (Dr. John C. Thomas) to take over the blog for awhile and write short posts on such topics as thinking, problem solving, and creativity. Dr. Thomas has been studying these topics for fifty years. He was also trained as a Fellow in Rational Emotive Therapy. He has over 300 publications and presentations on psychology, AI, human-computer interaction, and user experience. 

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Hi, folks. I imagine many of you, like me, can hardly wait to see what these new findings will be regarding the Veritas tribe. Meanwhile, I’ve been asked to fill in by helping us think about thinking. One of the main characters we’ve been following in the myths of the Veritas is “She-of-Many-Paths.” She personifies the first thinking skill I’d like to discuss. 

This skill goes by many names including “Alternatives Thinking,” and “Divergent Thinking.” It is also discussed in the Pattern: “The Iroquois Rule of Six.” The basic idea is simple. When we are confronted with a situation, we often “Jump to Conclusions” or “Spring into Action” before we have all the facts. Even when we have all the facts (which is rare), we also have a tendency to focus on our first interpretation. This often leads to thinking of one (and only one) course of action. And, very occasionally; for instance, in some emergencies, that is the correct thing to do.

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Even in emergencies however, our first terrified instinct about what to do can be dead wrong. For example, people see a small fire in their homes and immediately throw water on it. But if it’s a grease fire or an electrical fire, this is not a good course of action. Soon after I first began my dozen years as Executive Director of the NYNEX AI Lab, there was a fire in a nearby Stouffer’s Hotel. The charred bodies of a dozen IBM executives were found huddled in a closet. In the smoke and panic and confusion of the fire, they had apparently grabbed at the first door and gone into a dead end closet and perished there. 

In daily life, there are a great many situations where a little extra thinking time would improve the outcome. For example, while working at IBM Research in the 1970’s, I drove about 10 minutes each way to work. At one point, I had a loose fan belt and my battery went dead. In a hurry to attend a meeting, I jump-started my car and drove to the IBM parking lot. Already late to a meeting, I went to turn off the car and just before I did so, I realized that I had not driven far enough to recharge the battery. So, I decided I’d better leave the car engine running for awhile. But as I gathered up my things and began dashing off to the meeting, I realized that it was insane to leave my car unlocked with the engine running! After all, someone could simply open the door and drive off! So, still in a hurry, I locked the car — with the engine running and the keys safely locked inside. 

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Most of us have done similar things. In some early experiments on design problem solving done at IBM, I found that when I asked people to come up with as many solutions as possible, they would generate ideas fairly quickly until they came up with one that they thought would really solve the problem. At that point, their idea productivity fell precipitously. It is hard for us to force ourselves to think of more than one good solution. 

Why is this important? For one thing, conditions change. Something may happen that makes your first solution no longer apt. For another thing, there may be side-effects of your solution that make it unacceptable. Another class of problems is that someone may object to your first solution for reasons you could not foresee. (See also, “Who Speaks for Wolf” as a way to help minimize that chance). In the context of invention and product development it is extremely unlikely that the first solution you come upon (and indeed even the first few solutions you think of) are novel. They are instead extremely likely to be the intellectual property of someone else. The most obvious solutions have likely already been patented and may already be in products or services that many customers are already using. 

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I have long been interested in observing people’s strategies and tactics in sporting events (See “The Winning Weekend Warrior”). One tactic that is overwhelmingly popular in tennis, for instance, is that the harder your opponent hits the ball, the harder you try to hit the ball. For example, someone hits a very hard ball while you’re at the net. You take this as an affront and think “I’ll show you!” Trying to hit the volley even harder means you take the racquet back farther. About half the time, the extra time it takes to bring the racquet back means you’ll mis-hit the ball or miss it entirely. On most of the remaining occasions, you’ll hit the volley too hard and it will go long. If someone hits the ball at you hard, what you need to do is simply block it back and guide it to the right spot. Trying to add extra power is unnecessary and too time-consuming. What is remarkable is not that you and I try to hit a hard ball harder. What is remarkable is that we never seem to try a different tactic!  

There are many issues with focusing all your energy on the first solution you come up with. But the worst consequence is that you are overly invested in that first “solution” (which may not even be a real solution). This is bad in trying to solve problems in every domain I can think of and having others involved amplifies the badness. 

For instance, let’s say that after 3 years without a vacation, you and your spouse finally have time for a nice two-week vacation. You want to visit Cuba for two weeks and they want to visit Vietnam for two weeks. If you each only come up with one idea, you will almost always find yourself pitching for your idea, trying to convince the other person that Cuba is better while they will spend their energy trying to shoot down your choice and explain (patiently at first and less so as time goes on) why Vietnam is a much better idea. After many frustrating arguments that go nowhere, you may decide to compromise; e.g., you could visit an empty stretch of open sea in the Pacific Ocean half-way between the locations; or, you may decide to flip a coin. All this frustration and bad feeling might be avoidable. It could turn out that your second choice and your spouse’s second choice are both San Diego! But you’ll never even discover this because when each of you only thinks of one idea, what should be a collaborative problem solving exercise instead becomes a debate – a contest with precisely one winner and one loser. 

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Thinking of many alternatives will save you many headaches – at work, in your love life, in your recreational endeavors. When you force yourself to think of many alternatives, you will also be more open to the ideas of others. Over time, thinking of many alternatives whenever you get a chance will also increase your own creative potential. Who knows? You might even be chosen as the next leader. 

For a leader, it is particularly important to consider many possibilities. Insisting that everyone get on board with the first idea that pops into your head will cause resentment and dissension. It will also make you far less willing to change to a different idea when circumstances necessitate it. 

You may start a business and decide that you must be personally involved in every decision and with every customer contact. At first, when your company is small, this might work out wonderfully well. No-one knows the customer and the product quite so well as you do. But you are not God. You cannot be everywhere and know everything. If you never learn to delegate; never grow the capacity of your people; never take expert advice — you will drive yourself and everyone around you crazy. The very success of your business will guarantee its ultimate failure. Learn to consider many paths. You will be glad you did. 

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Myths of the Veritas: The Second Ring of Empathy. 

11 Saturday Aug 2018

Posted by petersironwood in America, management, psychology, story, Uncategorized

≈ 2 Comments

Tags

Bohm Dialogue, collaboration, competition, cooperation, empathy, learning, life, myth, politics, trial, truth, Veritas

Myths of the Veritas: The Second Ring of Empathy. 

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[My photo of masks created by Sarah Morgan].

“She Who Saves Many Lives” began the very next dawn to craft ten of The Second Ring of Empathy. This she fashioned from bronze as well but each ring sported a small but fiery opal. Each was beautiful and ever-changing yet each was different from each of its kin. 

After caressing the final touches on the first such ring, she summoned that one of “The Ten Who Can Count Mountaintops with the Eyes of Others” who was known among the Veritas as “She of Many Paths.” She had been named this because of her penchant for trying many paths before settling on the way to take. 

The instructions to this first such were to immediately begin fasting. On the dawn of the fourth day, “She of Many Paths” was instructed to travel to the twisted oak near the waterfall that sings and to sit quietly by the dark pool at the bottom of the falls and notice all that she saw. When the sun was high she was to return to “She Who Saves Many Lives” and tell all that he had observed. And, it was so. And so she did.

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{Translator’s Note}: It isn’t said in this part of the legend that the initiates were explicitly told to be silent, but those familiar with the Veritas will see that such secrecy was indeed implicitly assume. Naturally, the young Veritas were sorely tempted to share their experiences with each other. However, they most probably did not. If they did, the narrative below makes it clear that any such sharing was well disguised. 

“She Who Saves Many Lives” had not been idle. While “She of Many Paths” had been fasting and observing, the shaman had been crafting another opal ring set in bronze. After “She of Many Paths” shared her observations, “She Who Saves Many Lives” summoned another of “The Ten Who Can Count Mountaintops with the Eyes of Others.” The girl was called “Eyes of Eagle” for her superior eyesight. “She Who Saves Many Lives” told “Eyes of Eagle” that she was to drink nothing and eat nothing for the whole next day. When the dawn of the next day came, she was to travel to the twisted oak, rest, reflect, and observe. When the sun was high, she was to return to “She Who Saves Many Lives” and tell all that she had observed. And, it was so. And so she did. 

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From the time of the crescent moon to the first quarter, no more were called from among “The Ten Who Can Count Mountaintops with the Eyes of Others.” It happened then, that a day became hotter than any could remember. No-one wanted to do anything besides sleep and swim. At noon, “She Who Saves Many Lives” summoned another of “The Ten Who Can Count Mountaintops with the Eyes of Others.” He was called by the Veritas “Shade Walker” for his definite preference to stalk, walk, and sit in the shade. “She Who Saves Many Lives” instructed “Shade Walker” to trek the journey to the twisted oak; to sit by the dark pool (but not partake of its refreshing waters); instead to observe and reflect and then relate it all back to “She Who Saves Many Lives.” And, it was so. And so he did. 

{Translator’s Note}: In the recounting of the next part of the narrative, I have slightly shortened the repetitive structure of the original since the modern reader is much more impatient than were the Veritas.

One by one, “She Who Saves Many Lives” called each of the remaining from among “The Ten Who Can Count Mountaintops with the Eyes of the Others” and gave them a task. Each such task, “She Who Saves Many Lives” constructed to be especially apt for that particular person. Each such task was different. Each such task was designed quite deliberately to put each particular person in a different frame of mind. Just as the first three had been hungry, thirsty and unbearably hot, so too were the successive candidates from “The Ten Who Can Count Mountaintops with the Eyes of Others” variously exhausted from physical labor, desirously aroused by tales, angry, fearful, over-filled with food, in pain, and in a happy and hilarious mood. “She Who Saves Many Lives” knew well that each person would see, smell, hear, feel, and recall different things because of these different states of mind. And, as she heard their various recountings, her judgment on this was confirmed. 

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On the day when Winter and Summer balance each to each and Summer promises to give way to Winter, since all had now accomplished their tasks, “She Who Saves Many Lives” invited all them to a council fire. They were now asked to dialogue about their observations of the deep pool, the spraying cataract, the twisted oak and the nearby surrounds. “She Who Saves Many Lives” did not speak but listened carefully to all that was said.

{Translator’s Note}: Here the word “dialogue” is used to convey a process much like Bohm Dialogue. The English word “dialogue” is often erroneously thought to connote a two-sided debate because of the apparent Latin root “di” meaning “two.” However, the English word “dialog” actually comes from the Greek roots, “dia” meaning “through” and “logos” meaning “meaning.” A dialogue is not properly a debate with two sides. Rather it refers to a process of developing meaning through the processes of the group: recounting experiences, listening respectfully, and reflecting upon what was said. No-one “wins” and on-one “loses.” It is much like group problem solving except that there is no specified problem to solve. More on Bohm Dialogue can be found here. Again, with a nod to the great impatience of the modern people, I have taken the liberty to summarize much of what was actually related.

“She of Many Paths” spoke first of the many frogs, rabbits, and insects she had seen by the dark pool. She spoke of how tasty they would be and what manner one could cook frog, rabbit, and dragonfly but she had been instructed only to observe and thus had not eaten any though she was quite hungry. She also observed how frogs lay just beneath the surface of the water jutting their quick tongues out to capture fly or mosquito. She had also observed rabbits eating the large ripe blackberries she would have rather had for herself. 

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“Eyes of Eagle” said she had not noticed any rabbits at all though she had seen a few dragonflies skimming the water eating mosquitos. There may also have been frogs but mainly, she had noticed that the water falling over the cataract fell mainly into the deep pool but many drops also hit upon the rocks at the sides of the waterfall and that such drops splattered high into the air. At some times of the day, these made rainbows. Several times, wonderful cool breezes wafted mist onto her thirsty tongue. 

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“Shade Walker” had also noticed such lucky sprays. He recounted that when he first arrived beside the deep pool, he could think of little else than how wonderful it would be to dive into the depths of that cooling pool. Five fish jumped into the air from the pool and then dove back in. “Shade Walker” had imagined five times that he had been such a lucky fish. He had thought he might go mad with the heat and began silently cursing his ancestors for ever leaving the water. As the sun continued its sky journey however, he noticed the shadow of the twisted oak approaching him. Soon, his knees and feet were in the cool shade of the twisted oak. Soon, his torso and finally his face and head were also in shade. Still the water splattered off the rocks making a cooling mist. When the sun was half-way between its high point and sunset, a cool breeze flitted through the glade. 

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So in turn, did each of “The Ten Who Can Count Mountaintops with the Eyes of Others” recount to the others their observations. Each of “The Ten Who Can Count Mountaintops with the Eyes of Others” listened respectfully. Occasionally, one would make a brief comment. “She Who Saves Many Lives” sat in silence, neither speaking word, nor gesture, nor grin nor grimace.

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Now it came to pass that each of the ten sat silently reflecting a long while on the experiences of the others. At last, “Shade Walker” spoke: “It seems that perhaps the same place seems quite different depending on whether it was day or night.” All nodded. 

“Eyes of Eagles” spoke next. “As well, the hungry see food; the thirsty see water; the hot, see shade; the fearful hear enemies; the exhausted see little but ways to rest.

The one known as “Bent Finger” claimed that his observations had been the best and encompassed the whole of what everyone else had seen. 

“She of Many Paths” asked whether he had noticed dragonflies catching mosquitos or rabbits eating blackberries. 

“Bent Finger” scoffed, “I meant important things. I saw all the important things.” 

“She of Many Paths” then proceeded to tell a story about her own experiences the point of which was that it is sometimes difficult to know at the time what is an important observation.

“Many Muscles” opined that he had had the most difficult task for “She Who Saves Many Lives” had sent him exhausted from three day’s worth of hard labor to sit and observe. “In such a state, it is very difficult to observe anything.” 

“She of Many Paths” observed that she had probably never been so exhausted as “Many Muscles” had been and therefore it would be difficult for her to know exactly how “Many Muscles” had been feeling just as it would be difficult for someone without three days hunger to know just how she had felt. 

“That’s my point exactly!” added “Bent-Finger.” I was probably the only one in a good mood and that’s why I saw the most.

Their dialog continued for many hours until at last “She Who Saves Many Lives” spoke. 

“I thank you each for your many observations and as well for your thoughtful reflections each to each on what each of you said. I think the future generations of the tribe will be well served by such as you. Indeed, no one person can feel and see and hear what many can. Hopefully, you will now be in a slightly better position to know what it’s like to be hungry, thirsty, hot, tired, aroused, angry, fearful, over-sated, in pain, or happy. I have made my decision.” 

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At this, “She Who Saves Many Lives” stood and began walking around the outside of the circle, handing each of eight among “The Ten Who Can Count Mountaintops with the Eyes of Others” one of the rings of opal. “Many Muscles” and “Bent-Finger” received no such ring. For 

“She Who Saves Many Lives” waved her hand and extinguished the remaining embers. She spoke thus: “Arise now, rest, and further contemplate the teachings that each of you has provided to the others. And, know that it is hard to know what someone else is feeling be they hungry, thirsty, hot, tired, aroused, angry, fearful, over-sated, in pain, or over-happy. Soon, there will be another task for you who would earn the Third Ring of Empathy.” 

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Magic Portal: Touch this and you may then cause a book to be delivered to your door should you so wish it. 

     

Myth of the Veritas: The First Ring of Empathy. 

07 Tuesday Aug 2018

Posted by petersironwood in management, psychology, Uncategorized, Veritas

≈ 159 Comments

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competition, contest, empathy, environment, myth, politics, truth, Veritas

Myth of the Veritas: The First Ring of Empathy. 

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In the heyday of the Veritas, when the people had prospered and spread far beyond the lake of reeds and bubbling streams, yet long before they forgot the field of flowers, there lived among them many who dedicated their lives to learning and teaching. The people of the Veritas sometimes variously called them “Shaman,” or “Wise One,” or “Great Leader.” And among these, one in particular they called, “She Who Saves Many Lives.” They devised this name because of many wise insights she had but also because she literally saved individual lives with her knowledge of healing herbs and ways but also because she helped to save even the lowliest creatures in the forest, field, and stream. Of course, none of the Veritas chose to kill any of the creatures wantonly but only for need. For all of the Veritas saw that the lives of the Veritas all depended on the prosperity of all of life. “She Who Saves Many Lives” went beyond this and developed ways to encourage many of the creatures of forest, field, and stream to be healthy and fruitful. In this way, the Veritas themselves were also healthy and fruitful. 

{Translator’s Note}: Try as I might, I find this part difficult to translate into modern English. I seem hamstrung by our modern notions of “agency” and “responsibility” and “choice.” It wasn’t that the Veritas “decided” it would be in their “long term interests” not to kill creatures for no purpose other than to show that they could. Such actions were out of harmony and out of character with their very existence. Consider the following modern metaphor. People who are gifted musically spend much of their lives improving their skill. The very best of them may be able to play in a symphony orchestra. The whole point of their playing is to be part of the creation/recreation of beautiful music. A flautist in such an orchestra does not “decide” not to make horrid screeching noises rather than participate in making beauty. Theoretically, of course, they could. Or, they could bring fire-crackers and set them off in the middle of the symphony. But why would a person who dedicates their life to making beautiful music do such a thing? In a similar way, insofar as I can tell from artifacts, scholarship, and the entire mythic structure of the Veritas, these people did not consciously “decide” not to wantonly kill their cousins in other parts of the Great Tree of Life for no reason. Any person of the Veritas would gladly want to help the forests, fields, and streams to flourish. However, one of the talents of “She Who Saves Many Lives” was that she apparently saw many new ways to facilitate such flourishing. 

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The other phrase I’m not entirely satisfied with is the name of the Shaman herself. A more literal and more accurate translation of her name would be: “She Who Fosters the Entire Tree of Life with a Focus on Her People but Who is Ever Mindful of the Music of the Entire Tree” I think you can see why I chose the shorter name!

“She Who Saves Many Lives,” though strong and healthy and young, yet foresaw that while the Great Tree of Life would grow and prosper for many, many moons, her individual life would, at some point, come to that same end that awaits all individual lives. Thus it was that she wished to help choose and prepare the next Great Shaman. And thus it was that she devised a series of seven tests. The tests would be carried out in public and any who thought they would like to dedicate their lives to learning and teaching and healing could try their hand at these tests. 

“She Who Saves Many Lives” crafted seven types of beautiful rings. Each type of ring was studded with a different type of beautiful polished stone. Each such ring would be given as a prize to those who passed the tests she devised. Each such type of ring, “She Who Saves Many Lives” called a “Ring of Empathy.” The first type of such rings were known to be made of bronze and each bronze ring sported a crystal of clear calcite. These she made openly and all could see her exquisite craftsmanship. Those who wished to try their skill at the trials came to her before the spring rains began and let her know their intention. Each time another initiate wished to be admitted to the trials, she made another ring. However, she said nothing whatever about the nature of the first trial, nor indeed any of the trials. She created them all in her own mind. When various would-be contestants came to her to watch her work, they tried a number of clever ploys to try to learn the nature of the trial so that they might better prepare themselves. “She Who Saves Many Lives” merely smiled at each such person and wished them good luck. 

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At last the spring rains came and spring flowers bloomed all around the end of the lake of reeds where “She Who Saves Many Lives” made her home when she was not traveling amongst the many villages of the Veritas. At last, the spring rains gave way to the hot dry period. When the new moon first began to show its crescent, it signaled the appointed day of the trial. A dozen came to try their skill in the trial but many more from all the lands of the Veritas came as well in order to see who would prevail. “She Who Saves Many Lives” gave each contestant a small piece of deer hide with a rough map of the area. On each map, the symbol of each of the contestants was designated at a particular nearby and noteworthy place. Each of the participants knew each of these symbols and recognized the places as well, for all people in those days made it their business to know the location of every tree, path, stream, and boulder. 

{Translator’s Note}: The Veritas, so far as I can tell, did not at this point have what we would call a “written language” but they did make maps, some of which have survived to this day. Many (but by no means all) of the symbols on these maps would be interpretable by modern humans of most cultures. In addition, everyone not only had one or more spoken names, but also had at least one unique symbol. Such symbols typically reflected something of the physical or behavioral aspects of that person and were therefore much easier to remember than most modern names are for us to remember. 

Each contestant was well aware of the symbol for each of the others. Each of the twelve maps were identical and showed the location that each of the twelve contestants was to go to as quickly as possible. Once there, further instructions would be sent by drumbeat. Having the final instructions sent in this way was not only the most practical method of distant communication; it also increased the drama for everyone. 

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{Translator’s Note}: No-one knows the precise coding for the drumbeat language of the Veritas. I can, however, say with a high degree of certainty that it was nothing like Morse Code. The drumbeats were more like a hierarchical description of the instructions and each series of beats further refined the instructions. In what follows, I try to give some sense of that, but it’s largely a guess as to specifics though the details are unimportant as to the outcome for the participants. The only necessary point is that each contestant understood what the instructions meant.   

Welcome. Contest. Be smart. Be accurate. Be quick. Mark on the map. Numbers. How many do you see? How many do each of you see? Mountaintops. Begin! Run back with your map. Filled with 12 sets of marks. 

In this way, the first contest of the Veritas began. As you can see, although “She Who Saves Many Lives” called this an empathy test, it really required a number of skills in addition to empathy. It required a knowledge of the terrain, good eyesight, the ability to understand a new task quickly, good spatial visualization, and good foot speed.

Within ten minutes of the end of the drumbeats, some of the contestants could be seen entering the outermost ring of the sacred circle, running swiftly with their maps. Soon, all twelve of the contestants had breathlessly handed their maps to “She Who Saves Many Lives” who had so far given no hint as to how many contestants would be entered into the next phase of the contest. All the contestants gathered in a semi-circle around “She Who Saves Many Lives” and at her instruction, everyone in the crowd sang a song of praise for all who had attempted the task. Then, without a word, “She Who Saves Many Lives” bestowed bronze rings adorned with a calcite crystal on the ring fingers of those she deemed worthy to continue on to the next contest. There were ten, who collectively came to be known by the Veritas as “Those Who May See Through the Eyes of Others.” All ten had correctly and perfectly counted, not only the mountaintops that they themselves could see from their own assigned positions, but had also accurately counted how many each of the others could see.

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“She Who Saves Many Lives” did not herself use that designation for the ten. For this had only been the first, and easiest of all the tasks she had devised for being able to see through the eyes of others. When she thought of them collectively, she privately called them, “The Ten Who Can Count Mountaintops with the Eyes of Others.”  

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Now, dear reader, you may now see that I have included these translations of the Myths of the Veritas because they very much relate to the fields of “User Experience”, “Human Factors,” or “Human-Computer Interaction” despite the fact that these tales quite apparently predate modern technology! To the Veritas, choosing a new leader for their people was never a matter to be left to chance, or visions, or a contest to see who could lift the most or lie the most. A leader of all the people should be able to see the world through the eyes of any of the people. How else might such a leader help insure a decision was for all the people and not just a few? 

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The Myths of the Veritas: The Forgotten Field

03 Friday Aug 2018

Posted by petersironwood in America, management, psychology, story, Uncategorized

≈ 51 Comments

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collaboration, competition, cooperation, experiment, life, peace, politics, religion, science, truth, war

The Myths of the Veritas: The Forgotten Field

{Translator’s Note}: I should have made it clear that I am not so much creating these stories as translating them from the original language family known by pseudo-linguistic scholars as the Veritas language; a language remarkable mainly in the mythical nature of their myths. This is quite different from every other set of creation myths because so many (though not all) of the people of every other religion know that their story is the “correct” one. There is no way to tell which myth is true, because they are all myths. However, there is a way to tell whether the sun is still in the sky. Go out and look. And say what you see. And if you disagree, solve the problem together. Fighting it out is completely stupid. What you need to do together is uncover the truth. But I diverge from the task. Back to the translation: 

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The people of Micah’s tribe lived long and prospered untold generations in many camps on all sides of the lake of reeds and bubbling streams. Using their gifts of sounds, made whole into the patterns of language by the careful work of the story-weavers, they prospered greatly. In a nearby valley, the people soon found the field of flowers. Whenever someone felt sick at heart as sometimes happened, the wise would walk with the world-weary to the field of flowers. Here they would sit together talking quietly among the buzzing bees about this and that. Sometimes, the wise would spin tales to help the weary once again see the unity of life; the essential oneness of all things; the long view; the broad view. The weary grew weary no longer and the pair returned to the nearby village, both renewed as to purpose. Now, the brick-makers made bricks with love in their heart for they could see that their bricks were part of a pattern that made life better for everyone in the village and their children and their children’s children and their children’s children’s children. The bread-makers baked bread with love in their heart for they could see that their bread was part of a pattern that made life better for everyone in the village and as well, for their offspring for all generations. The bead-makers polished beads with love in their hearts for they knew they were making the world more beautiful with each passing day and that they could teach their children and their children’s children to do the same. 

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As the people prospered, some explored well beyond the shores of the lake and settled on the sides of mountains while others journeyed to edges of deserts. Still others moved to the depths of the forests. Over time, the people began to build different buildings that were suitable for different locales. Over time, the people began to weave different kinds of clothing as appropriate to different climates. Over time, the people learned to hunt different game and to gather different plants. Over time, they began to weave different sorts of baskets. Over time, they began to weave different sorts of stories as well. 

{Translator’s Note}: Is this surprising? Would you expect anything else? Doesn’t this seem to comport precisely with your own experience in life? Oh, well. Back to the story. 

Yet, the people did not fight battles over whose stories were correct. If the were stories about things that could no longer be seen or heard, and had no impact on one’s actual life, everyone agreed that everyone could have their view. 

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When it came to things that could be proven, one way or another, all the people worked together in a spirit of curiosity because all wanted to know the way of things. Some of every tribe went together as friends into the field of flowers. And, here they thought, and they spoke and they listened. And they agreed on ways to test that which they did not know. And, the people checked each other’s logic and it happened many times that new ideas came from their speakings and listenings and thinkings. 

All the people worked together, though they built different sorts of buildings. All the people worked together, though they wove different kinds of clothing. All the people worked together, though they hunted and gathered differently. All the people worked together, though they wove different sorts of baskets. All the people worked together, though they wove different stories. 

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And the people saw that the very fact that there were now so many tribes and so many ways of building and so many ways of weaving and so many different ways of hunting and so many different stories was a testament to their strength as a people. If they had not flourished and expanded and become different, they would be but a tiny tribe with one kind of building and one kind of clothing and one kind of hunting and one kind of story. Far from being reasons to fight, these were reasons to celebrate. And whenever they sought to settle a disagreement, they began with a recognition of their common ancestry and acknowledged that it was only because of their tribe’s success that they spread out to different situations and that these situations led quite naturally to different ways of doing things. This is what the people did every single time. 

Until, they forgot. They forgot to go to the field of flowers. And they forgot to go in a spirit of love. And they forgot to begin by acknowledging their common ancestry and they forgot to acknowledge that their differences were a testament of their mutual success. This was something to celebrate! But they forgot.  

{Translator’s Note}: You can see in the primitive pattern of repetition the kind of immature thought process that a culture like this is prone to. In our modern societies, we have obviously moved far beyond that to systems that exaggerate the differences among people (for profit, mainly but sometimes just out of hate) and cause arguments and prevent common resolutions and instead make more profit out of sending other people’s kids off to be maimed or killed in wars and also, by the way, to maim and kill people that they don’t really know from Adam. And, how much do the surviving soldiers really gain from all that compared with the destruction of lives and property that they do on orders? But I digress. Yes, I was simply making the point that we are so much more evolved now than were the Veritas. Now, we do not only build buildings; we bomb them down. Now, we do not only weave baskets, we shred them to pieces. Now, we do not only weave stories to entertain or to teach the truth but we weave stories to deceive. Oh, incidentally, How and Why they Forgot is a different myth to be translated soon.

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Happy July 4th

04 Wednesday Jul 2018

Posted by petersironwood in America, management, psychology, Uncategorized

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Business, collaboration, competition, Feedback, Human-Computer Interaction, learning, life, politics, psychology, science, teamwork, UX

As we celebrate in America, let’s not forget that many people fought long and hard to gain our independence and then to keep it. Let’s honor them by making sure we keep our independence. It would be a shame to lose it on the battlefield…and even more of a shame to lose it to greed.

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It would also be a good time to recall that America is not alone in the struggle against tyranny. Many other countries had to fight and win their independence – and in other cases, people are still fighting for their freedom.

 

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As I mentioned before, I am temporarily suspending additions to the Pattern Language of ‘best practices’ in collaboration and teamwork and shifting to a different genre for a time. I’m still quite interested in collaboration and teamwork; I am interested in working together to learn from each other how to do that better. As I’ve tried to point out, while competition certainly has a place, both in nature and in human civilization, in human civilization, it needs to be done within an agreed upon framework. Otherwise, competition spins out of control into anarchy and violence. Of course, this has happened before in human history. This time, when our very lives depend on a global network of interconnectedness, anarchy will be worse than ever before. For now, however, I’ve listed most of the major Patterns I’ve run into. I will continue to elicit and look for additional relevant Patterns. If you think of one, please comment on the summary/index or email me at: truthtable@aol.com

 

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Meanwhile, I’ve decided to share a number of experiences from my career as a researcher and practitioner in psychology, AI, and the field of human-computer interaction/user experience. I will relate these as honestly and completely as I think useful. In some cases, I may use pseudonyms to avoid embarrassing anyone. Clearly, stories are told from my perspective, and others might remember things differently, if at all. 

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The reasons for recounting these stories is basically threefold. First, studying a field such as psychology, or human-computer interaction is related to actually working in the field but not so much as you might think. For the most part, the errors I’ve made and the lessons that I’ve learned in the course of a long career are not primarily technical. The main lessons are socio-technical. Hopefully, people considering a career in a related field may learn from my mistakes. But aside from pointing out mistakes made, I hope to give a flavor for what it’s really like to work in the field. 

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Pattern Language Summary

29 Friday Jun 2018

Posted by petersironwood in America, management, psychology, Uncategorized

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Anti-Pattern, bully, Business, collaboration, competition, cooperation, innovation, Overview, Pattern, pattern language, politics, tyrant

A fellow writer recently posted a story seed on Facebook: “The World is Made of Glass.” 

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I immediately thought: “Indeed it is. And that glass can be extremely beautiful but it is also fragile. It is called ‘mutual trust.’ We live in a globally interconnected world that fundamentally depends on that mutual trust.” 

I recall that when I was eleven years old, if my friends and I saw a bottle on our travels, we would find a way to destroy it. Before we actually destroyed it, we would discuss the most fun method. Would we chuck stones at it? Or would take turns throwing it high in the air and wait for it to crash upon the ground? One thing we never discussed: whether or not smashing the bottle was a good idea. It never occurred to us that time and effort had gone into making the bottle. It never occurred to us that someone might come along and cut themselves or their bike tires on the broken glass. It never occurred to us that a shard of glass might go flying into someone’s cornea. 

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Stupid. But I was eleven. Now, quite astoundingly, I find people who should be decades beyond knowing better want to break bottles just for the hell of it. They want to destroy the current network of agreements, treaties, compromises, supply chains, currency exchanges and replace it with … ? The goal of the pre-teen billionaires? An extremely divided society in which a very small number of people will hold all the wealth and all the power and control all the sources of information. Most people on earth will essentially be their slaves. It will be a world run by men, not laws. This “break everything and then grab all the pie for yourself” goal might succeed but I think a more likely outcome is the destruction of civilization. 

Suddenly realigning the nations of the nuclear-armed world when many of them will be headed by essentially authoritarian dictators is extremely dangerous in terms of beginning an atomic war. War and war-like rhetoric are standard tools for autocrats to consolidate their power. 

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Even if atomic war is somehow avoided, billions of people could die. No, not millions. Billions. As I’ve mentioned before, most of us know how to survive and thrive in a particular context and we’ve become largely unaware of the extent to which the adaptive habits in our brains depend on our network of friends, family, and information sources. Not only will infrastructure and supply chains falter, fray, and fail; Anti-Patterns for collaboration will prevail over Patterns. This will make life more miserable but it will also make what people do far less efficient and effective as well. 

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I think anyone can do the necessary extrapolation. Becoming better at positive collaboration and increasing mutual trust will have two effects; at least, so I claim. First, there will be a local effect: whatever work you’re doing will become more pleasurable and effective. Second, there will also be a more global effect: you are providing a model of what works for others; you are also making them feel good about working with others; increasing their trust in each other and, to some extent, in their fellow humans. Better collaboration, teamwork, and cooperation can help prevent the destruction of our glass world. 

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Needless to say, the world is hardly perfect. It does need to change. That can be done in a collaborative way that leaves people alive; respects individuals; protects important freedoms. Real improvements will not be made by isolating nations, by trade wars, by shooting wars, by reneging on signed agreements, by tearing families apart, by cruelty. 

And yet, there is reason for hope – and action. People around the world are interested in learning how to collaborate better. That’s one reason for hope!

 

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Here is an index to the Patterns and Anti-Patterns that have been presented in this blog. 

Special Spaces & Wonderful Places introduces the concept of a Pattern Language.

“Who Speaks for Wolf?” reminds us to seek the input of all stakeholders and relevant areas of expertise before making a decision.

“Reality Check” reminds us that we cannot settle for ersatz measures; at least periodically, we must make sure we understand what is really happening.

Small Successes Early suggests that before launching into a complex project, especially when strangers must collaborate, it is useful to first tackle a smaller, shorter term project so people can build mutual trust.

Small Successes Early: Metaphor & Fable is an experiment in additional, potentially useful new parts of a Pattern. Although they seemed useful in this particular Pattern, I am not certain that they should be a normal part of a Pattern.

Radical Collocation suggests that for some types of complex problems it is important to put everyone together in the same space. Particularly relevant when the structure of the problem is not completely known ahead of time.

Meaningful Initiation can be a significant source of group cohesion but if done poorly, it can become an excuse for people to act cruelly. In that case, it can backfire.

The Iroquois Rule of Six suggests that we do not glom onto the first interpretation that comes to mind when it comes to interpreting the behavior of others.

Greater Gathering is a way for people to feel connected to the larger organization that they belong to – over and above those they come into frequent contact with.

Context-Setting Entrance allows people to know how they should act once inside a physical or virtual place.

Bohm Dialogue is a way of relating non-competitively. Rather than “making points” to “prove” one’s pre-existing beliefs, people work together to build a joint understanding.

Build from Common Ground – Rather than trying to be overly “efficient” by jumping right into “resolving” differences, it works much better to begin by establishing common ground in terms of experiences, likes, values, hobbies, concerns, etc.

Use Thoughtful Group Feedback Structures and Processes in order to provide useful information in a way that maximizes its likelihood of actually being used.

Indian Wells Tennis Tournament is not a Pattern per se. The purpose of this interlude is to provide an example of complex collaboration. Often, when we use a service, buy a product, or attend an event, we fail to think about how much complex collaboration is necessary to make it happen.

Negotiate from Needs, not Positions. Often, creative solutions to negotiations can be discovered by working together to understand the situation from each other’s perspective.

Give a Sympathetic Reading. If you work together with others in good faith, it pays to do your best to interpret what others say in a way that makes sense, if you can find one.

Positive Deviance. There is always variation in the way people do things. In a large enough population, it often happens that a few people may have solved a problem that faces everyone. That information, often implicit, can improve the lives of the entire population.

Music binds people together. This post explores some of the possible reasons.

Narrative Insight Method describes techniques for gather valuable knowledge from experts through the use of storytelling.

Fostering Group Cohesion through Common Narratives is another storytelling technique: in this case, one focuses on building and disseminating stories that illustrate common values.

Fostering Community Learning via Transformed Narratives. This helps solve a dilemma. For organizational learning, it’s crucial to learn from people’s mistakes. Ordinarily though, mistakes are not just used for learning but to bar one from advancement, raises, and the esteem of one’s colleagues.

Speak Truth to Power says that those in power must hear the truth rather than simply what will make them happy. (See also Anti-Pattern: Kill the Messenger).

Find and Cultivate Allies in complex organizations. Often, necessary allies may not be immediately obvious from official org charts.

Support Both Flow & Breakdown if you want to avoid systems that crash catastrophically.

Use Diversity as a Resource. This can be especially useful in finding and formulating problems, generating ideas, synthesizing ideas, looking for bugs, finding creative ways to market and sell products, etc.

The Day From Hell: Why Does Anyone Care?  A fantasy of how the simplest most mundane things could become nightmares of conflict without cooperation and collaboration. (Not a Pattern – a motivation for a Pattern Language.)

Collaboration Patterns: A Pattern Language for Creative Collaborations. This is a pointer to a so-far unrelated attempt to build a Pattern Language for Collaboration.

Anti-Pattern: Power Trumps Good This is the first of a series of ANTI-Patterns; that is, things to be avoided. Might does not make right; but when people act as though it is, the most powerful rather than the most competent calls the shots.

Anti-Pattern: Gratuitous Push Down This Anti-Pattern describes the behavior that some people engage in of useless and unnecessary cruelty. They push people down for no reason.

Anti-Pattern: Kiss Up; Kick Down People obsessed with power for its own sake will tend to be very solicitous who have more power and show no respect for those whom they oversee

Anti-Pattern: Conjure a Common Enemy This is a common trick of tyrants. They will point first to some very unpopular group and exaggerate its influence, power, or ill intent. In some cases the “enemy” can be completely imaginary. Eventually, the “common enemy” is anyone who disagrees with the tyrant.

Anti-Pattern: Taking Credit & Spreading Blame. Another common tyrant trick is to take credit for everything good even when they had nothing to do with it and to spread blame on others even if they had nothing to do with the bad outcome.

Anti-Pattern: Kill the Messenger This is the opposite of a Learning Organization. Tyrants want to “kill the messenger” because they bring bad news.

Anti-Pattern: Cascading Betrayal Since the organization built by a tyrant does not rely on affection or competence, once power starts to crumble, people will begin to desert the tyrant. Viewed from a different perspective, some may simply decide to do what’s right rather than what’s easiest or most profitable.


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Anti-Pattern: Taking Credit & Spreading Blame.

27 Wednesday Jun 2018

Posted by petersironwood in America, management, psychology, Uncategorized

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Anti-Pattern, bully, Business, collaboration, competition, Democracy, fascism, innovation, learning, pattern language, politics

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Think back to the worst boss you ever had or ever observed. Maybe one stands out immediately. Or, maybe you had two so it’s hard to say which was worse. If you have been very lucky and had reasonable bosses throughout your life, then, maybe you can think back to a very nasty teacher. In either case, I’m hoping you can think of someone who was not only strict, but pig-headed, arbitrary, unfair, and liked to demean employees (or students) in front of everyone. Not only that, they would take credit for the work of others and blame others when they had actually made the mistake themselves. 

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These are the sorts of people who practice the Anti-Patterns that I’ve been writing about lately. And it occurs to me that most people have had some experience with something similar to fascism in its mildest form: having an “intolerable” boss or teacher. It’s a very mild cousin, but it  is a cousin. 

The major difference is that if you have a horrible boss: a bully, a liar, a person who uses their position to hide their incompetence and blame it on others, it bothers you at work and you may lie awake thinking about it, but you do have other things in your life. You don’t have to have it affect your personal life; it doesn’t necessarily mean you can’t have fun playing a sport or dancing or singing. But actually living under fascism is a 24×7 business. Your bosses now are in charge of everything in your life that they want to bother with being in charge of. In the post below, I describe another one of the Anti-Life Anti-Patterns that they will tend to use: Taking Credit and Spreading Blame. 

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Taking Credit and Spreading Blame. 

The basic idea of this Anti-Pattern is simple. The “boss” controls information into and out of their group. They are in a position to present the work of the group to higher management. The workers under the boss, in some corporate cultures will have little recourse when they are mistreated or their actions are misrepresented. If someone comes up with a good idea, for example, it may be ridiculed by a boss who knows less. Let’s say, for instance, a member of a research group at a camera/film company comes up with the idea of an electronic camera, the boss may well call the idea ridiculous. If it later turns out that the camera/film company goes out of business due to competition from electronic camera companies, the boss who originally pooh-poohed the idea will now claim that they were all in favor but that they had asked the employee who originally thought of it to look into it. That employee had come back with such a negative assessment of the market, that they had all convinced the boss not to pursue it. This is an example of “Spreading the Blame.” 

On the other hand, if the boss had decided to pursue it and it had made the company successful, that kind of boss would lead everyone to believe that it had been their idea all along. They might even go so far as to discredit, transfer, or fire the employee who had actually thought of it. One might be tempted to think the “truth would out” and it might, but the boss has more control over how the group and the individuals within it are perceived than the employees do.

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In an organization without any form of checks and balances, a tyrannical boss may gain a stellar reputation among higher management by the use of this tactic. This may result in promotions and an ever-expanding scope of power with which to ruin people’s lives. If you can convince the people above you that you never make a mistake yourself because you convincingly blame others; and you manage to take credit for everything that happens in your organization (and possibly even credit for some of what happens even in neighboring organizations) then you will gain more control over the information flow. 

Ultimately, the efficiency and effectiveness of the organization suffers when Anti-Patterns such as Taking Credit and Spreading Blame are employed. People will begin to see little reason to work hard or imaginatively since the boss will take the credit. People who gain pleasure from friendly and collegial interactions will work somewhere else if they possibly can. Similarly, people who are primarily motivated at work by the work itself and doing it well will tend not to thrive under such a boss and will also go work somewhere else as soon as the opportunity arises. However, people who like to be told what to do, and enjoy power themselves, might collaborate with a boss who uses Anti-Patterns because the employee may feel as though helping the boss is the best way to open a promotion for themselves as well. 

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What “Anti-Patterns” have you observed in a boss, petty bureaucrat, teacher? 

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Anti-Pattern: Cascading Betrayal

23 Saturday Jun 2018

Posted by petersironwood in America, management, sports, Uncategorized

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authoritarianism, Business, competition, Democracy, ethics, Facism, life, pattern language, politics, religion, Totalitarianism

Cascading Betrayal

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A very interesting little book that I recommend is Jane Jacobs’s Systems of Survival. In it she argues that there are two systems of ethics and morality: an older one, the “Guardian Syndrome” whose values include: Shun trading; exert prowess; be obedient and disciplined; adhering to tradition, respecting hierarchy, being loyal, deceiving for the sake of the task, making rich use of leisure; being ostentatious; and taking vengeance. Most of us might recognize these from history and stories about the Middle Ages in Europe but many other kingdoms and empires of earlier times also valued such things more than most of us do today. On the other hand, a newer system of values has been developing since the Renaissance. In the “Commerce Syndrome,” people tend to value things such as shunning force, competing, being efficient, being open to inventiveness and novelty, being honest, collaborating easily with strangers and aliens, dissenting for the sake of the task, respecting contracts, investing for productive purposes. 

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In modern societies worldwide, both systems are at play and they can often be in conflict. For instance, you have friends that you feel loyalty to (Guardian Syndrome) and you work for a corporation which asks you to sign a contract that says you will not steal from the corporation and that you will report anyone who does (Commerce Syndrome). You observe your good friend taking supplies from the company storeroom for personal use. You ask the friend to return the goods but they say, “Oh, come on. The company makes billions. They can afford it. It’s just our little secret.” You can’t dissuade your friend. Now, the conflict in values causes you a conflict. Do you “betray” your friend and honor your contract? Or do you betray your contract and collude with your friend? 

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Within American society (the one I happen to be most familiar with), these values are not evenly distributed. For instance, Silicon Valley seems quite centered on the “Commerce Syndrome” while small towns, sports teams, and the Catholic Church, for example, seem more centered on the “Guardian Syndrome.” 

People whose values are almost totally aligned with the “Guardian Syndrome” will tend to stay loyal to their boss, leader, team, political party, even when the boss, leader, team or political party does something stupid, cruel, unethical, or illegal. For a time, people in positions of great power can keep their power through, for example, the dispensing of favors, defining agreed upon untruths, or taking vengeance on the disloyal. 

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Such a system is always somewhat fragile as demonstrated by the constant stream of rebellions, crusades, and wars in the Middle Ages. A state or organization based purely on the “Guardian Syndrome” is even more difficult today. If one tries to keep to a pure “Guardian System” in the midst of a highly interconnected and interdependent world, it will fail sooner and more spectacularly. 

One issue is that it is no longer possible for people not to be exposed to the actual truth. Lying to a populace in which only 1% of the population could read and write was fairly easy. Trying to do it in the computerized and recorded world of today is nearly impossible. Some people will remain loyal and refuse to call out the Emperor for having no clothes. But someone will. And, it will be caught on tape. And, the tape will be shown to vast numbers of other people who have no loyalty to the Emperor. They will all see he’s naked and have no compunction about saying so. 

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As a result, a modern “Emperor” will find it difficult to keep all but the most fanatic fans from dismissing his attempts to control through politics and pageantry. The Medieval mechanisms of dispensing favors and wreaking havoc via vengeance will largely prove ineffective. Once such an Emperor begins to lose power, more and more people will begin to realize that they are much better off to “play by the rules” of the Commerce Syndrome. As a result, people who might have stayed loyal to the death to the Emperor will instead begin to defect. As more and more people defect, this will further weaken the Emperor’s power base and make it more likely for even more people to defect. 

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Naturally, the Emperor will attempt to use whatever power they have left to prevent defections, but in our modern interdependent and interconnected world, this is increasingly difficult. Most modern countries — and their leaders — realize that material prosperity in the 21st Century depends on many of the values of the Commerce Syndrome. A society that tries to remain “closed” like North Korea, for instance, will find themselves at a distinct disadvantage when it comes to invention, comfort, prosperity, and the happiness of its citizens. What little resources such a country does have will be increasingly funneled toward weapons of war, security, police, prisons, and the suppression of truth. While these measures may serve to consolidate the power of a modern emperor in the short term, in the long term, too many people will have too little physical comforts to feel much loyalty to the emperor. Support will continue to erode and eventually everyone will see beneath the invisible clothes. An early signal of such a collapse will be a cascade of betrayals. 

By contrast, in a modern state, loyalty is earned through such virtues as fairness, competence, innovation, and collaboration. In other words, people dispense loyalty on the basis of what people do, not because of what they promise to do and not on the basis of some bogus claim to royalty based on how and where they were born. Cascading betrayal is typically a symptom of an attempt to revert to an earlier state of human social evolution. It is another descriptive short-hand Anti-Pattern. It can be avoided by allowing feelings of loyalty to grow naturally from watching someone in a role of power make and keep promises over time and by watching them do what is in the best interest of the State; not by watching them take actions which mainly enrich the emperor. 

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https://en.wikipedia.org/wiki/Systems_of_Survival

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Anti-Pattern: Conjure a Common Enemy

20 Wednesday Jun 2018

Posted by petersironwood in America, management, psychology, Uncategorized

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authoritarianism, Bete noir, bully, Business, competition, Dictator, fascism, history, innovation, learning, military, pattern language, politics

Conjure a Common Enemy

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Of course, it is quite a commonly used technique among leaders to arouse people to work together by pointing to something that they all want. For example, leaders may use visions of a better future to motivate diverse people to work together to build a bridge, say, or find a cure for cancer or to put a person on the moon. And, sometimes, as when an army stands on the border about to cross into a country, the leader may call upon everyone to work to defeat that enemy. 

The difference between working together to create something and working together to destroy something is quite palpable. Working to create something tends to make people feel happy and behave and think creatively. Working to destroy an enemy tends to arouse fear and anger. It is stressful and stress tends to foster doing the same thing rather than doing something new. At the end of the day, when people work together to build something good, that may provide positive value for a long time to come. When people work together to destroy something, they feel good temporarily, but what they have at the end of the day is, at best, nothing. 

I claim nothing is the best long-term outcome for destroying a common enemy. This may strike you as odd because, after all, if you defeat an enemy, you might be able to enslave their children or sexually abuse some of the survivors. You may also be able to steal some of their wealth. I still claim that these “benefits” are worse than nothing as an outcome because they will tend to corrupt and demean everyone involved in the effort. The gold that is extracted from people’s teeth and given to you as the spoils of war is not really a benefit. The gold may not tarnish. But you will. And so will your children.

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Note however, that the title of this Anti-Pattern is not: “Fighting a Common Enemy.” I chose “Conjuring a Common Enemy” quite deliberately. These are not enemies that are about to take your life and property. These are enemies conjured out of thin air, or more accurately, out of the disappointments, fears, humiliations, and angers that people have suffered. The Anti-leader essentially claims that any failure you have experienced and all that attendant negative emotion you felt is not your fault. The disappointments of the past are not due to your own faulty actions, bad choices, bad luck, or being born into unfortunate circumstances. No, the Anti-leader proclaims that your illness, unemployment, lack of wealth, lack of a loving relationship  – they are all caused by an enemy. 

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The Anti-leader wants to make it really easy to distinguish these conjured common enemies from everyone else. They might therefore choose dress, age, gender, race, or location as “magic markers.” They are “magic” because in real life, all one finds are, at best, tenuous correlations between the markers and actual behavior. But in the conjured enemy, they are all alike. It is a magic marker of ability, motivation, or behavior. If it is too hard to tell enemies apart from the “good guys,” the Anti-leader will mark the conjured enemy. Jews might be required to wear yellow stars. The “good guys” might all wear brown shirts or red hats while they “spontaneously” destroy things. 

In some cases, leaders try to cast inanimate and abstract things as “enemies.” Thus, we have the “War on Poverty” and the “War on Drugs.” While this framing is not so nasty and despicable as a “War on Immigrants” or a “War on Jews” or a “War on Blacks,” it is still an ineffective framing. Instead of a “War” on “Poverty” it would make more sense to build a bridge to prosperity, to my way of thinking. A “War on Drugs” is just plain silly. It would be laughable if it hadn’t cost so much money ($ 1,000,000,000,000 – one trillion dollars and counting) and ruined so many lives (many more than drug misuse and abuse has). Among the important questions that a “War on Drugs” glosses over are: “What is a ‘drug’?”, “Isn’t it really drug abuse that you are against?” “Why are some powerful and addictive drugs like caffeine, alcohol, Ritalin, and nicotine deemed okay while others like marijuana deemed not okay?”

shallow focus photography of cannabis plant

Photo by Michael Fischer on Pexels.com

One problem with blaming all your troubles on a conjured enemy is that, even if you do destroy this “enemy,” you’ll be left with the same set of issues that you had before. Stemming immigration to the USA in 2018, will not land you a job in 2018 or in 2019 nor in 2020. Making homosexual marriage illegal will not improve your own marriage in the slightest. Making it illegal for Buddhists to practice their religion will not make you a better Jew; making Islam illegal will not make you a better Christian; making Christianity illegal will not make you a better Hindu. 

There is also a more systemic and pernicious problem with Conjuring a Common Enemy. Eventually, a society, business, or team who never faces the real causes of their failures will never improve and will be relatively disadvantaged in any competition with similar organizations who do face facts. In addition, once people are in the habit of blaming others for their troubles, they become ever more pushed into an “us vs. them” mentality; they will be unable to see win/win solutions for what they really are.

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They may well eventually turn on their Anti-leaders the way they did on Mussolini. Since the enemies are conjured, it is also necessary to spin an illusion about them. This was fairly easy to do in ancient times or in Medieval times. With mass media and the Internet, one cannot simply assert some absurdity and have it go unchallenged. The Anti-leader will therefore tend to destroy people’s access to sources of information that might challenge his or her lies; e.g., TV news, newspapers, websites, etc. and instead try to fill people’s minds with so much doubt that they will be tempted to make the “easiest” decision; that is, simply to believe the liar and their lies.  

Comments welcome; e.g., agreements, disagreements, references, examples, suggested Patterns or Anti-Patterns. 

———————————

Here are some of my books. Perhaps I should do the next one on Pattern Language? 

The Winning Weekend Warrior focuses on strategy, tactics, and the ‘mental game’ for all sports as well as business and life. The Winning Weekend Warrior

Turing’s Nightmares depicts possible scenarios in the world filled with Artificial Intelligence. What might that mean for humanity? Turing’s Nightmares

Fit in Bits is for anyone with a desire to stay in shape but an extremely hectic, busy, or unpredictable life. Fit in Bits suggests many ways to work various exercises into other daily activities. My own favorite is to dance while cooking or washing and drying dishes. 

Tales from an American Childhood: Recollection and Reflection. Actually, this one is related to and inspired by the Pattern: Build from Common Ground. In Tales I recount early memories and then relate them my current values and what that says to me about contemporary issues in society. I invite you to take a little of my journey, not because it is your journey, but precisely because it isn’t. Therefore, we have observed different things and then come perhaps to observe the same things differently. It is simply my recollections and reflections – not the “correct” ones. Tales from an American Childhood

All are available on Amazon from links on my Author Page. 

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