(I first published an earlier draft of Ah Wilderness in Peng Poets e-zine, summer 1997. I’m nearly finished with the highly recommended book, The Overstory, and so I decided to take another look at the poem and then extended it with the dissolution of form of the poem meant to mirror the dissolution of our society moving at last into prose but then, hopeful with the seed of form returning. I realize poetry is not everyone’s cup of tea. One reason I like it is that its dancing always on that same razor edge where life itself does its dance: chaos and regularity; change and stability).
The words may well connote a false un-blurring
A fear, a chill — not from frozen stone alone
Or lake wind’s sweep; but from the urgent stirring
Of some soul still hiding restless in our bone.
Curse not the thorns of tasty blackish berry;
They keep fruit safe from claws less clever.
Curse not how swift the prey, how very wary;
They shaped our brain; & helped us know forever.
Curse not the winter’s churlish wind unkind
Or burning hot dry summer’s cinnamon sun.
They invented beautiful raiment through our mind
And taught us numbers soaring far beyond one.
Curse not the change of season; or the suddenly sliding slope –
Unpredictable now and in the future as ever always
They make us search for patterns far beyond our scope of grope.
Ah Wilderness!
You are me as seen in Darwin’s mirror of minutes and hours,
And days of ways taken and untaken & lead us here at last.
We strive to take it all and make it all, all ours, all ours!
Churning every fragrant flower and pine to dust,
We must! We lust! We must! We lust!
We don’t have time for this and that.
Life is what works!Life is constant change and innovation. But it’s been working for over four billion years! Look around you! It not only works! It’s marvelous! Machines don’t smell like that. Machines don’t look so beautiful as that. Machines don’t sound as melodious. Machines may be used to magnify malicious malignities if we let them.
Life is cooperative and interconnected and everywhere at once dancing on a razor’s edge between chaos and regularity. Machines are built to be efficient and effective and just tolerably presentable enough to be purchased — purchased by people who typically do not have to deal with the machine day in and day out. What do they care whether the machine is loud or smells bad or ruins your hands or explodes every so often or pollutes whole towns or scares away all the birds or kills every fish in the stream and every frog and that more trees will have to be cut down to feed it and more land raped to oil it?
Life is the invention of Love yet Loverequires Life. (Maybe that’s why Love created Life; so it would have a way to express itself). Machines can be built to help save lives. Other machines are designed to kill lives. A machine that’s designed to kill lives never decides, “You know what? I never signed up to shoot peaceful protestors. That sucks and it’s anti-American. I quit.” At best, machines are amoral.
What to think of people who want to destroy life and replace it with a strict unmoving hierarchy with a life-hating king at the top? Don’t they see that they would not truly be alive in such an arrangement? They would not “decide” or “dream” or “change” or “love” or anything else without the permission of someone or some rule who knows nothing about how they really feel. And doesn’t care. Do you?
To destroy all wilderness means humanity would be signing its own death warrant.
The attempt to replace life, which we know works, with machine will eventually fail and fall and take damn near all of humanity with it over that cliff of ever-lasting greed.
Ah, Wilderness.
Wilderness is wildness indeed.
A single seed may green our land again
Laying waste to the wasteland that is the gray machine
It will take time,
But life is patient like a theme, a meme
Life is sly and by and by
Like a long awaited rhyme
Will catch the drift
Heal the rift
And someday not soon
A wolfish thing again will howl the moon
A treelike thing again will drink monsoon
Some bee-ish beings will buzz and sting
But here’s the thing:
Why wait for all those rusting, crusting thrusts of greed?
Fleet of Foot took a deep breath. The air still held a bit of chill. In this place, surrounded by high cliffs, the sun had difficulty finding and warming the land. He enjoyed the chill but also enjoyed the warmth when if finally came. He wondered how these Veritas who lived beyond the Twin Peaks regarded him and his companions.
He realized that, whereas the Veritas who lived near the Forgotten Field of Flowers had had many interactions with a number of different tribes within living memory, the Veritas beyond the Twin Peaks had had only three such “interactions” in memory and all had been disastrous raids where children had been stolen and taken off on horseback before a reasonable defense could be mounted. Of course, they had tried to track down The People Who Steal Children, but such tracks had led to a solid wall of rock that none could penetrate. Others, including the parents of Cat Eyes, Of the Night and Gathers Acorns, had attempted to cross the treacherous melting glaciers. None had returned.
Fleet of Foot looked over at Cat Eyes who sat in a circle with a dozen of her kin and they pored over some of the mysterious markings. The strange pupils of Cat Eyes had made her immediately recognizable to everyone here except the young children. This had no doubt played a part in their easy acceptance of Cat Eyes though the lucky accident — if that’s what it was — of her fulfilling a prophesy — made what would have been acceptance and rejoicing into something more — something like the reverence that everyone in his own land felt for She Who Saves Many Lives. And yet, Cat Eyes was so much younger. He watched her — she seemed so at home with everyone here. Fleet of Foot remembered his former friends ALT-R and POND MUD. They — or at least ALT-R would have used the good feeling to gain power or wangle extra portions of delicacies. But this was not the nature of Cat Eyes. She got along with everyone of every age. Most of those in the circle were young but everyone was interested in the decoding.
It was important work in the eyes of these Veritas who lived beyond the Twin Peaks. Even Gentle Talons sat sometimes in the circle learning the keys to understanding the markings and then, taking one of the collections and trying to make sense of it. It was a halting and laborious process. There were so many to decode! Each one was like a precious jewel. Each one sparkled and reflected a new light on what was all about them. Some told of medicines that had been forgotten. Some told of strange mythologies about the earth and the stars and the sky wanderers. Some described impossible creatures, both humorous and terrible; both gigantic and some so small one could not even see them!
Each day, the Veritas learned something. And each day was pleasant. Yet, each and every day, Fleet of Foot felt a stronger and stronger tug to return to his own home. Trunk of Tree had begun to insist that they return days ago. He felt that they had accomplished their mission and learned much besides. Fleet of Foot looked up and saw that Trunk of Tree strode toward him. Fleet of Foot sighed. For he knew that Trunk of Tree was about to argue, yet again, that they should return with their news to the Center Place of the Veritas.
“Good morning, Fleet of Foot. See yonder Cat Eyes. She has found her home. That seems clear. What of us? Our home is also beautiful. Let us arrange to go. Leave her here. Let’s get back. We can’t take all those … things … with us!”
He gestured toward the cliffs where most of these strange boxes of knowledge were still among the many unexplored shelves. Trunk of Tree growled, “Maybe we could take a few. Maybe some of these Veritas will want to accompany us. But we need to get back! We have no idea what Eagle Eyes and Shadow Walker have found. We have no idea whether — even now — our Center Place may be under attack with Killing Sticks. We’re well rested. These Veritas have no Killing Sticks. What use are they? Let’s go.”
Fleet of Foot sighed. He felt much as Trunk of Tree felt. He worried about the Center Place. Yet, the decoding work seemed very important as well. It was as though — it was a kind of magic. Cat Eyes and those she had taught were discovering things — some ridiculous of course, like the fish with eight arms and a beak who lives in a giant lake or large birds who cannot fly and little bugs so small they cannot be seen but still make people sick. Or the notions about the sky wanderers and the sun. Absurd, but still interesting.
Yet other things seemed very useful: medicines, ways to prepare foods, a description of a way to lengthen one’s arm with a stick in order to throw a spear faster and farther. No-one had been successful at actually making such a device though. Perhaps it was also fanciful. Why would “The Ancients” mix together so many fanciful things with useful information? It’s a mystery.
Fleet of Foot nodded to Trunk of Tree. “There is much truth in what you say, Trunk of Tree. I too am eager to return. I suppose — I am not entirely convinced that the tunnel will even work. It was too … it seems now more like a dream I had than a reality. Somehow, I too worry about the Center Place. Perhaps most of us should return now. Let’s see how the others feel.”
“Why? Many Paths made me the leader. I don’t see why you keep thinking I should see how the others feel.”
Fleet of Foot sighed and looked at Trunk of Tree. “I know you don’t, Trunk of Tree. I have some trouble to explain it. If we all understand how each of us feels, then, when something happens we can work together better. We don’t have to stop in the middle of an emergency and have a discussion when there is no time for such a discussion. Each person knows — or at least makes a good guess — about how every other person will react.”
“If everyone would just follow my orders, we would all know too. Because everyone would follow my orders. If we did that….” Trunk of Tree gestured with his open hands but added no words of clarification.
“If we did that we would still be stuck in the tunnel. In fact, if we did that, we wouldn’t have even found the tunnel. Do you really want to decide for others whether they should go or stay? How might you make such a decision without talking with them?”
“I know it’s important that we go back. We have information that we came to get. And, it may be important. And, you just said you feel the same way. Let’s just go! Come on Fleet of Foot.”
“I think most will agree with you, but let’s hear their voices. Yes, we have learned some important things, but every day that Cat Eyes works with those — cousins of hers, we learn more about the world that we never knew.”
“And we learn nonsense as well! What use it is to think about — the other day, I overheard Cat Eyes and her friends talking about a lake that is so large you cannot see across it! What nonsense. And, it tastes like salt. And, it has waves as high as a tree. What use are such ramblings. These things do not exist. I don’t believe any of it when there is so much that…now what?”
There was commotion around the small circle of cousins. They all seemed to be talking at once. A small crowd was gathering around the circle and adding to the general commotion. As the crowd grew, others began to pause in their tasks and walk over to see what was happening. At last, Gentle Talons came over and used his not inconsiderable voice to quiet the crowd.
“Please. Please! One at a time. What is all this ado about?” He looked directly at Cat Eyes, somewhat accusingly, somewhat wonderingly.
“Oh, Gentle Talons, we have been decoding this book — for that is what they are called — all of them are called “books” — this book is called The Book of Civilizations. And it … it says that all of this — she gestured with both her arms, palms up, to sweep in the entire excavated cave was made by an ancient people…that there have been many great gatherings of people. Such people learned many things and had comfortable lives. And they had many wondrous things. They explored everywhere and learned much.”
It became clear that Cat Eyes, for some strange reason, was having trouble speaking. She was swallowing hard, holding back tears.
The booming voice of Gentle Talons rang out, “Please, sister, continue. What? Where are these civilizations?”
Trunk of Tree and Fleet of Foot had walked over to watch more closely. Fleet of Foot craned his neck and wedged his way forward to look more closely upon the face of Cat Eyes. Tears were rolling down her cheeks. What is going on?, he wondered. How can mere … markings on the page cause such pain? Books? She had called them books? But how can they cause tears? He forced his way into the circle and took the hands of Cat Eyes, holding them gently in her own.
“What is it? What’s wrong, Cat Eyes? Why do these tears flow on your cheeks? What strange magic is in these — books?”
Cat Eyes squeezed the hands of Fleet of Foot and drew strength from them. She took several deep breaths and continued. “This book — this book tells of many wondrous civilizations. They used wisdom and experience much as we ourselves do. They learned from each other. They loved each other. They ensured that they had enough food and yet … each of them … each of these ancient peoples … destroyed themselves. But it’s worse than that. The destroyed themselves through greed and hubris. They sought to … they knew about the Myth of the Orange Man. They knew that lying and greed destroyed other, earlier peoples. And, yet, each time, they stopped … they stopped being kin and part of nature. They knew that greed had killed other civilizations before them.” Cat Eyes shook her head and sighed before continuing on.
“Yet, each new civilization thought — somehow — it would be different for them. Of course, it was not different. Lies and greed and putting power over truth destroyed every single one of them. The story seems so real. But — how can it be? How could people know such greed and lies led to so much death and destruction and yet — they did it over and over again? According to this….” Cat Eyes stopped. She shook her head. She gulped and slowed her breathing.
At last, she was able to continue. “According to this book, there are much worse weapons than Killing Sticks. And they have been used to destroy untold numbers of people. And, after the greedy take everything and kill everyone, they die too! Because — in all their greed, they forgot how to live without stealing from others. And this didn’t happen just once. It’s happened over and over. How can this be? It can’t be true.”
All had heard her words. And all reflected silently upon them.
After some moments, Cat Eyes continued. “It can’t be true. And yet — I think it is — the book says that after a time, the greedy people begin to believe exactly that — that it cannot be true — and so — they make the same exact mistakes again. And again. And again. It seems impossible and yet…where are they? Where are the people who made these books and these caves? It seems as though they knew all of this — and allowed greed and lies to destroy them anyway! Are we doomed to be that stupid yet again?”
Cat Eyes bit her lip and looked up at the eyes of each person she could see around her. No-one answered. She ended looking into the eyes of Fleet of Foot. But he too remained silent.
“I don’t really feel sick. Not exactly,” said the white-haired lady.
Many Paths sat down on the edge of the pine bough bed and looked down warmly into the eyes of She Who Saved Many Lives. She squeezed her mentor’s hand a bit tighter as she asked, “Can you tell me how you feel, Great Leader?”
She Who Saved Many Lives chuckled a bit. “That’s you now, dear.” She squeezed the hands of Many Paths and returned the warm gaze. “You’re the Leader.”
“It is more like everything feels sick,” Saved Many Lives continued. “Not a lot, but some. I see, feel, hear, sense — an illness that is slight for now but growing and that it is — everywhere.”
Many Paths now grew worried. Perhaps, as sometimes happened, something bad grew in the brain of She Who Saved Many Lives. Or, maybe she was being metaphorical and vague on purpose. That was one of her many “tricks” to get you to think for yourself. Maybe, thought Many Paths, she is even now about to teach me a lesson. I would certainly welcome it. The mood of Many Paths improved. She at least hoped that her mentor was teaching her.
She Who Saved Many Lives sighed and continued:“It’s most like a dizziness. As when you spin around in a circle for a long time. Then you stop and the whole world seems to be spinning. You lose your balance and fall. And that is what this feels like as well. Something in the world is very much out of balance. It is falling. And though the earth still lives, there are those about in the world who would make earth herself fall.”
“And that makes you dizzy?” Many Paths still thought a teaching lesson was not the only hypothesis, but the best.
“It does when I look upon it. I want to understand what it is and how it came about and how to stop it of course. And when I study into it, that’s when I myself start to feel that dizziness. How can anyone want to destroy life itself? They want it to be imbalanced! They want life to stop!” She Who Saved Many Lives sat up and Many Paths could see her mentor’s forehead was wet.
Many Paths thought perhaps rest was the most important thing to prescribe for her patient. But her “patient” was anything but; she seemed obsessed with trying to find out what was imbalanced. Many Paths decided to pursue the conversation.
“How could the world get out of balance? If it were in balance to start with, why wouldn’t it stay in balance?”
She Who Saved Many Lives nodded, “I have asked myself that same question. As you no doubt would appreciate, there are many possible answers. It might be that none of them are correct. It is possible that the imbalance was always there but too slight for us to notice. Over time, the imbalance became so large that it was impossible to return to balance.”
Many Paths remained more concerned with her patient than with such a philosophical discussion. But her curiosity had nonetheless been engaged. She Who Saved Many Lives had a gift for that.
“I can see how a small imbalance could lead to a larger one. But it may also be true that imbalance and balance are themselves in a cycle. When a person is a tiny toddler, they fall a lot! They have very little sense of balance. At last they grow into adulthood and they have good balance. Then…no offense meant…but as you get very old, your sense of balance becomes worse. Then, you fall again.”
“Yes, and of course, each of us individually dies. For us, as a separate being, we grow so far out of balance that we die. And yet normally, the whole of life is not thrown off balance by that. But my sense of things is that people are “falling” at all ages, not just toddlers and old folks. It is something — I don’t think there is a better word than “evil” — some idea or way of thinking that is not only wrong in some circumstances, but actually aimed at self-destruction. I think of NUT-PI and also from our own tribe, ALT-R and POND MUD. But it is not just them. Somehow, they or people like them are infecting others. It may be that I myself am ill. And because of that, I sense illness elsewhere. But I don’t honestly think it’s like that. The illness is everywhere — and it makes me sick to think of it — that there are life forms out there — as recounted in The Myth of the Orange Man — that want to destroy life itself for some trivial greed.”
For a time, the two women sat in silence, each considering the words of She Who Saves Many Lives. Many Paths at last began, “I have felt something similar. I felt it when POND MUD and ALT-R betrayed us. But after we won the Battle of the Three Paths, it seemed as though the world was well again. Then someone stole Tu-Swift. Stole him. Who would steal the children of others? And then, in trying to find Tu-Swift, others left — and no-one is back. No-one. They may all be dead for all I know. Everything is sick. Yes. Very sick. And I don’t know how to cure it.”
Many Paths looked for a time into the eyes of She Who Saves Many Lives for an answer, for a clue. Any moment now, she hoped, her mentor would ask one key question and this would all fall into place. At last, Many Paths realized that was not going to happen. Saves Many Lives had not been teaching at all. She was as confused as Many Paths. Saves Many Lives had reminded Many Paths that it was now her turn to be Leader. Many Paths took a deep breath and gave the hand of She Who Saves Many Lives one last squeeze and stood up.
“But we will find out how to cure it. We will find out. But for now, let us both get some rest. Tomorrow may bring good news or bad, but it will be another day. Many Paths smiled, turned, and exited the Cabin of her mentor. She looked out onto the Center Place of the Veritas. She smelled the cooking fires, and she heard the happy chatter of her people punctuated now and again with a laugh. It suddenly hit her that she loved this entire tribe and loved it with the same ferocity as a mother grizzly loves her cubs. She would find out what this illness of the world was and together they would cure it. They would fix it. Surely, life itself would come to her aid.
She walked over to the edge of the broad, swiftly flowing stream. She smiled as she remembered the clever way that Eagle Eyes had turned this stream into a weapon in the Battle of Three Paths. She could see the pink and gold of the sunset clouds reflected yet transformed by the churning water. She knew that somehow and some day, all would be well once again. Life, after all, was robust. It also flashed through her mind that she was only a few feet from the spot where KAVA-NUT had been attacked by a trained eagle. That was something to behold. If we can enlist nature….
Many Paths looked upward imagining the great eagle swooping down. She imagined that she could actually glimpse the eagle in the fading light…careening over the trees. No. It was an eagle, she decided, and headed this way! Could it be…? Many Paths quickly flung several folds of her robe over her forearm so that the Eagle could land there. She put her forearm up parallel to the ground and the Eagle alit.
Many Paths recognized the Eagle as one of the ones that Eagle Eyes had trained. This one appears to have a badly broken leg, she thought. But as she calmed the Eagle, hooding its vision with her hand, she noticed that something was attached to the Eagle’s leg. She had to breathe deeply to calm herself enough to remove the something without spooking the Eagle. It seemed to be some sort of message.
It seems odd to specify a property of natural order in terms of what it is not. On the other hand, I cannot come up with a positive alternative that doesn’t bring other connotations with it. I think it’s related to “unified” or “integral” or “belonging” or “inter-related” but none of those seem quite so on the mark as does “Not-Separateness.”
Christopher Alexander’s degree from MIT was in architecture. Part of the reason he may have chosen this particular term is in reaction to some examples of architecture in which the architect seems to be in the business of constructing a building whose primary purpose is to make them famous regardless of what that building does to the neighborhood or the occupants.
Imagine Mr. Bigg designs a house that is a perfect black cube set on on vertex. In effect, this design says to me: “I am BIG. I am Mr. Bigg! I am a genius! You would have never been brilliant enough to design a house that is a cube on its vertex! You would have wasted your time and done something mundane like placed the cube on the ground on one of its faces. Anyone could think of that! But I put it on a vertex!” Indeed, we may easily imagine that he says words to this effect when his interview is reported on in the (mythical) architectural journal, Things that look different!
“Mr. Bigg, you made the Bigg House out of black steel and black glass. Some critics have argued that this doesn’t fit with the existing neighborhood of stone cottages with thatched roofs.”
“Of course, little minds will always criticize Bigg ideas.”
“Yes, yes. It also means that the construction costs of the house were quite high. And, the estimated costs of heating and cooling are much higher as well.”
“Nothing that a worthwhile (i.e., wealthy) client can’t afford.”
“Some have also argued that it is inconvenient for the occupants who have to walk up and down at a steep angle and that furniture such as dressers, tables, chairs, and beds do not accommodate well to the tilted walls.”
“Let me ask you aquestion. Would you have ever thought of putting a cube on its corner? No. I didn’t think so!”
Of course, this is exaggeration. But not much.
We would hope that User Experience designers take into account the users, their tasks, their contexts, and the way in which their designs interact with other related artifacts, people and processes. We would hope that applications and artifacts and services are all designed with the property of “Not-Separateness.”
In the early 1980’s, I worked in the IBM Office of the Chief Scientist. My main assignment was to get IBM to pay more attention to the usability of its products. As part of that process, I visited quite a few IBM development labs around the world and spoke to many development teams. On many of these visits, I was accompanied by the Chief Scientist, a brilliant physicist, who “got” usability.
On one occasion, we watched a new printing technology. Instead of printing out black printing on a white sheet of paper sized 8.5” x 11” or A4, this printout was of no standard size. The printing was black on a shiny silver sheet that curled severely. The Chief Scientist asked the head of the development team how they envisioned this being used.
Chief Scientist: “Once someone printed this out, what would they do with it?”
Answer: “Oh, anything they liked.”
Chief Scientist: “I mean, would people tape this into a notebook or paste it? Or would you imagine notebooks that would bind such paper?”
Answer: “It’s not up to me to decide how people would use it. Doesn’t it look cool?”
Another type of answer we heard more than once to the question, “How would this be used?”
— “Oh, it’s a (replacement/upgrade) for this other IBM product.”
“But who would use it and for what?”
“It has three main components. Would you like a description of the components?”
Of course, there is a place for “playing around” with technology and thereby discovering things which someone else may find a use for. But in design and development of a product or service, having a clear notion of context of use and the users and tasks is fundamental. Of course, other users may appropriate a product or service for purposes beyond those envisioned by the original designers. That’s cool.
What’s not cool is designing a device that is to be used in the bright outdoor sunlight and then testing the display in a typical office environment. Have you ever run across something like that? I have.
A more subtle lack of contextualization in design occurs when the design team fails to realize how many interruptions happen to the user while they are trying to accomplish a single task with the new application. If you “test” the application while the user is in a quiet “usability lab” and can give your tasks their undivided attention, then necessitating them to remember the invisible internal state of “Insert” versus “Edit” mode may not be a big deal at all. They will simply remember. But in their office environment, they may be interrupted by a phone call, a message, or their boss entering their office and asking a series of detailed questions. If they now go back to the task at hand, there is about a 50-50 chance that they will correctly guess whether they are in “Edit” mode or “Insert” mode.
A design which shows the property of Not-Separateness is the natural result of a process which shows not-separateness. Here are a few common ways to help ensure the design process grows organically from the users and their goals & contexts.
* Put people on the design team who are familiar with the users, and/or their tasks, and/or their contexts.
* People on the design team observe people engaging in the relevant processes, whenever possible, not — or not only — in a “Usability Lab” but in the actual work environment.
Jointly develop a product or service with the group who will use the product or service.
Observe people actually using product P (or service S), version N so that version N+1 will be better attuned to the needs of the users.
Gather and understand feedback from service calls and help desks and customer complaints in order to improve over time.
There will be benefits to a company who takes such approaches beyond initial sales. If you’ve done any gardening, you will appreciate that the quality of the tomatoes you enjoy eating is related to the quality of the soil and the quality of the care you give the tomatoes. Similarly, a product or service that has the quality of Not-Separateness will not only be useful — users will fight to keep your product or service. It becomes integrated with the environment. To change the brand means that they will have to change the way they work; possibly even with whom they work. Not-Separateness is likely a path to what business people like to call a “Cash Cow.”
If you’ve ever walked through a neighborhood after a hurricane, you’ve likely seen many uprooted trees. When you look at the roots of an uprooted tree, what do you see? Of course, you see roots. But what else? You see rocks and soil all around and embedded into the roots. They are Not-Separate. In a hurricane, there are typically not only high winds. There is also a lot of rain. The trees are hit with a double whammy. The wind pushes the tree but the rain weakens the solid soil in which the tree is embedded. It is the combination that makes it very difficult for the tree to “hold on” and keep from falling over.
Living things, just like us, have a 4.5 billion year history of living. The living things adapt over time to their environment and they mold the environment to their needs. They are not separate. Flowers appeal to the insects who pollinate them. The insects who pollinate them are adapted to the characteristics of the flower. A horse adapts to their rider and the rider adapts to their horse. A product or service must have a design that serves the needs of its stakeholders. For a product or service to have maximum beauty, utility, and longevity, it must also have a way to adapt to the changing needs of the users and other stakeholders. At the same time, if the users and their organizations adapt to the product or service, then true Not-Separateness is achieved.
If you want to skimp on designing your product or service, you can make it more separate, more divorced from its context, its users, and its tasks. Of course, if you do that, you also make much easier for your users to abandon your product and switch to a new one.
Another way to think about this in terms of systems theory is where you draw the boundary. If you draw a sharp boundary around your product, you may find that, over time, your product becomes ever more peripheral to the community you’re trying to support and your product is ever more fungible with others in its class. On the other hand, if you draw the boundary around the product or service and the people and organizations who provide the product or service then, you are on the path of ever tighter interconnect.
Not-Separateness is not only a quality of good design in terms of not overly separating the context and users from the product or service. It is also a good quality for the organization that produces products & services. Of course, some people today must manage a giant amorphous “organization” of tens of thousands of people so they set up divisions, and departments, and groups, and teams, and positions etc. There may indeed be a “UX Department” and a “Software Department” and a “Hardware Department.” That’s all fine. But it is counter-productive if the UX Department sees itself as separate from the rest of the company. To a great extent the success of the UX Department depends on the success of the Hardware and Software Departments. The Sales Department’s success will, of course, depend partly on the skills of the Sales Department. But it will also depend on the success of the UX Department, HW, SW and Services.
Have you ever had a paper cut? It isn’t just the skin on a quarter inch of the inside of your ring finger that’s cut. You’re cut! It isn’t just that the finger feels pain. You feel pain! That causes you to take steps to ameliorate the pain and to try to make sure it doesn’t happen again. That’s why empathy in leadership is important. A leader must feel empathy for all, or the organization will disintegrate from lack of Not-Separateness. At some point, a raccoon may chew off its own arm in order to escape a trap.
But it isn’t the first thing that occurs to them every time they experience a thorn in the paw!
The raccoon doesn’t say to itself: — “that paw is giving me pain! I’m going to chew it off! Then, it won’t hurt any more.”
Evolution did not evolve a raccoon that acts that way. Self-mutilation exists but it is typically a last resort.
But not for corporations. It is the first thing they think of:
“Our (you name it) Department is not performing well. Let’s lay them off and outsource it.”
What does that say to every thinking employee in the entire corporation? It says:
“You know what? All this talk about teamwork and pulling together is a total bunch of bull$hit. You cannot trust management to do what’s best for everyone. You can only trust them to do what’s best for them.”
Living forms in nature are living forms. Their parts have severe Not-Separateness with the other parts of that form. Often, as in well-functioning families or teams, that extends to all members of the group.
Not-Separateness is essentially deep cooperation. I give to the larger community by becoming a part of it and doing my part in it. I lend strength to the community. In return, I gain strength from that community. It is not a zero sum game, of course. The community, if it is functional, is much stronger than the sum of the individuals in that community.
This is so deeply embedded in 4.5 billion years of evolution that it does not surprise me that we recognize beauty as being even more beautiful if it is not separate. Not-Separate enhances beauty because, like all the other properties, it is essential to life.
Eventually, if humanity is to survive, we will realize that Not-Separateness applies to all of us. We are not there yet. But that doesn’t mean we cannot appreciate and design Not Separateness in our products, in our services, and our lives.
Thomas, J.C. and Kellogg, W.A. (1989). Minimizing ecological gaps in interface design, IEEE Software, January 1989.
Thomas, J. C. (2012). Patterns for emergent global intelligence. In Creativity and Rationale: Enhancing Human Experience By Design J. Carroll (Ed.), New York: Springer.
Thomas, J. C. (2001). An HCI Agenda for the Next Millennium: Emergent Global Intelligence. In R. Earnshaw, R. Guedj, A. van Dam, and J. Vince (Eds.), Frontiers of human-centered computing, online communities, and virtual environments. London: Springer-Verlag.
Thomas, J.C. (1985). Human factors in IBM. IBM Research Report. RC-11267. Yorktown Heights, NY: IBM Corporation.
You may or may not have heard of the so-called “bystander effect.” It refers to the observation that, in some circumstances, any particular person is less likely to help someone else when there are many others who could help. It’s also of some interest that most people believe that they will make their own decision independently of what others do.
In some ways, the feeling that, after all, you are only one person, and so what you do cannot possibly impact climate change much, might be a close cousin. It’s true that if everything else in the world stays the same and you stop driving your car 10 miles to work every day and instead decide to ride your bike, it won’t have a huge impact on global climate change, but it will have some. Your actions may not save a million lives, but they could save one.
More importantly, why did your mind skip right by that premise I snuck in there? “If everything else in the world stays the same…” Why would it stay the same? When you think about it, it’s fairly well impossible that everything else would stay the same. For one thing, you would be fitter because of riding the bike. For another thing, you’d likely be in a better mood. People at work would notice that you’re riding a bike and you would end up in conversations about it. These conversations could lead to others. You’d be having people wonder why you did that. Some of them might try too.
Those are just a few of the predictable consequences. Of course, you’d be impacting the world differently all the time. There’s no way to predict all the “Butterfly Effects” you’d be causing without your knowledge. In general, however, if your actions are kinder to the ecosystem, the ecosystem will be nicer to you.
When I was transitioning from 4th to 5th grade, our family moved to an area of new development and our little neighborhood was surrounded by acres of woods and fields. In the woods immediately behind our house, mayapples blanketed the rich forest floor beneath the tall canopy of oaks, ashes, and cherry trees, all overhung by wild grape vines. I loved the forest! But as an eleven-year old, it also seemed that my friend Wilbur and I would be required to destroy our “enemies” (i.e., the Mayapples) with our wooden “swords” (i.e., broken branches with the bark stripped off). And destroy them we did.
The next year, the mayapples were “replaced” with thorn bushes — mainly blackberry and black raspberry but there were some wild roses and cat briers in the mix. Coincidence? Perhaps. We continued to fight these hardier “enemy warriors” and every year, unlike the mayapples, they kept coming back for more, though these berry bushes never bore any fruit.
Consider “The Golden Rule” — “Do Unto Others As You Would Have Them Do Unto You.” It’s the right thing to do. But it’s also a very practical thing to do. If you are nice to people, then by and large, they are more likely to be nice back to you. Why wouldn’t it be the same with other species on the whole? I’m not suggesting that it’s true in every case. No matter how nice you are to the mosquitoes that bite you, they are unlikely to throw a party for you even if you let them suck you dry!
I’m happy to say that I soon outgrew that pre-teen phase of cutting down vegetation for the sheer “joy” of it. So, I don’t have many stories that illustrate how being intentionally unkind to nature came back to bite me.
However, I do know that when it comes to honeybees, if one of them stings you, crushing the offender could well get you in worse trouble as could flailing about swatting at them. Decades after the mayapple episode described above, I went on a hike on “Turkey Mountain” with my son-in-law and some of my grandchildren when one of the boys stepped in a bee’s nest. I was holding my grand-daughter and didn’t have the option of trying to run or trying to flail at them. I just stood still. I didn’t get stung nor did my grand-daughter. But everyone else who was swatting at the bees, did get stung.
In general, it makes sense to me that if you are kind to nature, you will generally experience more pleasure yourself. Since humans are social animals, your kindness to nature will typically not go unnoticed by others. Though there might be some few perverse folks who will do the opposite of what you do, most will follow your lead. Humans are social animals. Except for pre-teen boys and a few spoiled sociopaths, most people are predisposed to be nice to other forms of life. Life competes with other Life. But Life also collaborates and cooperates with Life. Big time. And, one of the many examples is that people collaborate and cooperate. That is the natural tendency and they must be manipulated to instead be needlessly belligerent. A more natural stance is to see what others are doing that has a good result and join in.
For several years, my wife & I attended the Newport Folk Festival. Like most people, I love music, but I especially love outdoor concerts because I can dance to the music. Most of our ferryboat trips to Fort Adams State Park were accompanied by spectacular summer sunshine. Hot sunny weather meant a great time to dance to the music and occasionally take a short dip in the water to cool off.
One summer day, however, our lucky streak of sunny weather came to an end. Everyone at the festival, including our little group, huddled and shivered under their umbrellas and leaky raincoats. You think a raincoat is pretty effective at keeping the water out. But that’s because you’re judging its effectiveness on not getting wet when you walk from your home to your car and your car to your workplace or the drug store. Under those circumstances, they work well. But when you sit for hours in a downpour, you’ll get wet, raincoat or no raincoat.
So, after about an hour and a half, the thought came into my head: “Hey! I came here to dance. I’m soaking wet anyway. I’m going to dance!” I stripped off to my bathing trunks and do what I came there to do: dance. Why let the rain stop me?
I enjoyed myself. After about a half hour, a few others began to dance. Performers on the stage commented favorably on the spirit of the dancers. More joined us. Within a few hours, hundreds of people had joined in the joy. At some point, I felt a tap on my shoulder. I turned around to see a microphone in my face and a large TV camera. At that time, I had the exulted title of “Executive Director” so my first thought was to wonder whether my management chain would see this interview with me in my bathing trunks, and if so, what they would think of it. In moments like that, it seems to me, the best thing to do is simply continue to embrace the moment. So, I simply told the truth about what I was doing and why; that I came to dance and I was enjoying it; that there was no point *wishing* it wasn’t pouring down rain, and that instead, it was more enjoyable to embrace the rain and make it part of the dance along with the music.
If scores of people pile on to crazy and easily disprovable conspiracy theories, wouldn’t many more people pile on to something that is positive and joyous and life-affirming?
If you make some small change that is pro-planet, wouldn’t that tend to induce others to do the same? And, if they did, wouldn’t that tend to induce still others to do the same?
You may or may not be on the nightly news and induce still more people to change their attitude or behavior, but you’ll certainly have a positive influence on those in your immediate vicinity.
If denial of reality can spread like a pandemic, why not small life-affirming changes in the behavior of your fellow human beings?
And then, at that precise moment: that’s when the trouble really began in earnest.
Of course, looking back on it now, there were plenty of signs, if one cared to look.
But one did not care to look, did one? Why would one? After all, it was so much easier to pretend it didn’t matter; to pretend everything would work out ‘somehow.’
‘Somehow.’
Was there any word in the English language so destructive or at least so self-delusional as ‘somehow’?
Because ‘some’ is not your typical ‘how.’ A typical ‘how’ is a plan put together by knowledgeable motivated people and executed by knowledgeable motivated people. Some such plans are more detailed and some less so. Some have very well-defined responsibilities and some do not. But none of the real ‘how’s that I have ever seen happened by accident.
‘Somehow’ is too rare; too unreliable; too fickle to pin your life on, and way too fickle to depend upon for the life of your kids and grandkids.
Rely on ‘somehow’ and here is what you get — multiplied by a billion.
“Come on, Margery, look at me. It could have happened anywhere. Come on! You think I’m not devastated too? He was my son too, you know. I loved him too, you know.”
“Why, Jim? Why? It didn’t have to be this way. It really didn’t. People have known those chemicals were carcinogenic. What were they thinking?”
“I know, Marge. I know. So many innocent lives lost.”
“Nothin’! Again! I’m tellin’ ya Lennie; it ain’t like it used to be. Not at all. It’s not bad luck. It’s no luck. There is literally nothin’ out there, Lennie. Well, leastways, nothin’ edible.”
“Just may be that it’s time for the likes of such as us to find us somethin’ different to do. Ya know?”
“Lennie, don’t be startin’ again about a rabbit farm. I done told you that already. Fishin’ is what we know and it’s all we know.”
“I know. I know you’re right George. But just — there ain’t no fish any more. That ain’t good if you’re a fisherman.”
“Another down day for the dow, breaking down below 5000, but an up day for Air Quality Kills. For the first, time, world-wide, the EPA says we’ve finally broken the 10K per day barrier. Details at Five at Five on at Five.
“Now, back to the international women’s lingerie no-holds barred jello wrestling quarter finals. In the pink, …”
“So. It’s come to this. I never believed it would happen, Ahmed.”
“Nor I, Saul; nor I. But, it’s not like we weren’t warned. And, even that it would be about water.”
“I know; but still. Nukes? Really? What’s the point? No-one can live in the whole region for centuries. Who won, Ahmed? Who won?”
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[The following passage is translated from the original Arcturian. It’s a “literal” translation; or, at least as “literal” as any translation can be when the target language is English.]
“Blue Hike Candle, Please to report scan results of not-so-very-far-away gray brown rock planet.”
“Amber Saddle Wave, Please to report scan results of not-so-very-far-away gray brown rock planet as:
No evidence of intelligent life.”
“Mauve Crest Bucket, Please to report recommendation action of not-so-very-far-away gray brown rock planet.”
“Amber Saddle Wave:,Please to report recommendation action of not-so-very-far-away gray brown rock planet as:
Ignore and revisit in 50 millennia rather than the run-of-the-air-turbine 5 millennia. The tailless monkeys are learners of many silly tricks. But they still sewer-stinky most of their time and energy and [Here, on the recording wails an untranslatable cross between the percussion of a jack-hammer and the trumpet of an elephant with a sad whale song weaving in and out of counterpoint] trying to steal from each of the other of the other of the other.”
“Mauve Crest Bucket, Please to report recommendation action of not-so-far-away gray brown rock planet as ignore and revisit in 50 millennia accepted. NEXT!”
Check this out. What is this? It’s obviously the stump of a dead tree. Or, perhaps more accurately, it’s the dead and broken trunk of a tree.
Or, is it?
It took me about five minutes to convince myself that all of those yellow flowers and associated green leaves are part of that same tree!
Here’s another example. Where did these mushrooms come from? As you likely know, they grow from spores. But where did these spores come from? I didn’t plant them. There are no mushrooms nearby. But somehow, a puff of spores wafted on the wind and found an appreciative stretch of well-shaded damp ground.
Life is amazing. Well, after all, it’s been doing its thing for 4.5 billion years. And, when I say “it”, of course, I really mean “we” because all of life — you, me, and everyone else and every other life form on this planet, like it or not, are on this same spaceship earth.
I fear for our children. And our children’s children.
But not for Great White Sharks, or wolves, or forest fires or Grizzly Bears.
High in the thin invisible air, higher than the condor soars — deep, deep in the dark underground rivers of the world and in the crushing ocean depths, there lurks a monster more terrible than these by far.
Its tiny stinging tendrils reach out from the ocean, the sky, the forests.
They are ugly and they reek though often they snake out unseen to claim their victims.
Each year the monster grows and claims more victims, condemning them to death — not the swift but terrible death of the Grizzly’s jaws — or the snap of a Great White Shark.
Instead, the victim succumbs to the slow, grey, agonizing and painful cancer of rotting disease. In the tumor’s desire for unlimited growth, it sucks the life from its victim over months or years. The tumor, of course, like all creatures of pure greed, has no life of its own. It cannot sustain its own life but must prey on others. That is the nature of Greed, of Cancer, and of Pollution – three names for three heads of one deadly dog: Cerberus.
Ugly, fetid, foul, poisonous tentacles of pollution encircle our children and they are closing in. They are closing in.
And yet, we have all the weapons we need: our will.
We can withdraw the hand of Greed that feeds Today to the deadly beast.
And all through the massive hall of mirrors, the countless years called:
“The Infinite Tomorrow”,
our progeny will thank us.
Unlike us, their empathy will be strong, valued, and nearly ubiquitous. So, they will know that, as absurd as it sounds, this was not an easy decision for us. It was a near thing. We nearly doomed our entire species to lives of disease, disaster, and despair.