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Myths of the Veritas: Battle Plans

28 Wednesday Jan 2026

Posted by petersironwood in America, psychology, Veritas

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betrayal, books, cruelty, dialogue, empathy, fiction, greed, life, myths, politics, psychology, story, truth, Veritas, war, writing

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As POND MUD and ALT-R quickly discovered, hanging upside down soon produces a mind-numbing headache. Even the clever mind of ALT-R found it extremely difficult to concentrate. He needed a plan to convince this new leader of the Cupiditas not to kill him but instead to keep him alive until they conquered the Veritas. Of course, he also wanted to convince NUT-PI that he, being a Veritas native, should be made the under-King, the slave-driver, of the remaining Veritas. Keeping a line of thought from falling apart under the pain proved difficult. The required concentration at least kept him from focusing on the many small and large indignities he was forced to endure at the hands of the Cupiditas. Since their society was coordinated through anger and cruelty and power rather than cooperation and deliberation and common purpose, the chance to wreak indignities on others is something in which most of them found great glee. Luckily for ALT-R, POND MUD soon became their favorite target. Initially, this was mainly because he looked (and was) much better built and stronger than ALT-R. In addition, POND MUD was much more reactive and impulsive than ALT-R. Every time POND MUD strived with all his might to break free of his bonds, it encouraged the Cupiditas to even greater cruelty. 

On the morrow, NUT-PI ordered the two cut down. They were brought, with hands tied behind them, still naked, to his cabin and again forced to kneel on the cruel gravel for their audience. 

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“I have decided not to kill you. At least not yet. Indeed, we will use your knowledge to conquer and enslave the Veritas. If we prove successful and you two prove sufficiently useful in this endeavor, we will indeed set you atop the Veritas to have absolute power to do as you will excepting only that I, naturally, will rule over you two. Which of the two of you is of higher rank I leave for you to sort for yourselves. It seems that for now, we will have to trust each other. Now, go forth and discover these guard locations for yourselves. Come back here as soon as you know so you can guide us in our battle of conquest. Go and clean yourselves and then your clothes will be returned. You may break your fast with us and then make haste with your reconnaissance. I need hardly remind you that if this is a trick of the Veritas and you double cross me, you will killed in ways that are so painful that you will look back fondly on last night.” 

After getting cleaned, dressed, and fed, and listening to NUT-PI’s speech, the pair was sent off. NUT-PI made it clear that they were not to be further mistreated but were going to help the Cupiditas conquer the Veritas once and for all. According to the narrative that NUT-PI spun, he had convinced these two that they had better cooperate in defeating the Veritas or face dire and painful consequences. This irked ALT-R because he was given no credit for volunteering to do this. It was his idea, not NUT-PI’s. But, he reckoned, this was a small price to pay for becoming overlord of the tribe and avenging his banishment. POND MUD, for his part, only cared that he was no longer suffering pain and humiliation. He wanted to leave this place as soon as possible. 

When ALT-R and POND MUD were well out of earshot of the Cupiditas (or so they believed), and well before approaching the lands of the Veritas, POND MUD began complaining to ALT-R about the disastrous and humiliating treatment they had received at the hands of NUT-PI. 

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“You say you’re so smart! You said we’d be welcomed! You didn’t even know anything about NUT-PI! That was horrible! You…”

“Stop, POND MUD. Stop. Yeah, things were a bit different that we expected, but we still got what we came for! You are going to get all the women of the Veritas that you want. Keep that in mind!” 

“Well, okay, but still. I still have a headache! But it’s a good torture to remember. And, I don’t trust NUT-PI. Not at all!” complained POND MUD. 

“Nor I! I don’t trust him either, POND MUD. But think about it. We will be the overlords and slave drivers of the Veritas. Even if half the Veritas are killed in battle, they will still be much more numerous than the Cupiditas. When the time, is right, we will kill NUT-PI and you and I will rule both tribes. The remaining Veritas will be happy to avenge the Cupiditas under our leadership. We’ll just lead a strike force. We’ll pretend we’re bringing some slaves to work for the Cupiditas and they will secretly be there to assassinate NUT-PI.”

“Really?” asked POND MUD. “Oh, that might be better. I don’t like NUT-PI much at all. Not after what he put us through.” 

ALT-R had doubts that the plan he had just invented and outlined would actually work. But he did plan to depose NUT-PI. ALT-R also hated him. He would have plenty of time to work out a foolproof assassination plan later; for now, his goal was simply to keep POND MUD in line. 

They walked on in silence for a time. Then, POND MUD began to complain again. “And, why didn’t KAVA NUT come and get us! He was supposed to be on the lookout!”

ALT-R shook his head. “No doubt, he was POND MUD. He did the right thing. What would you have had him do? Come into their camp with everyone watching and take on the whole of the Cupiditas to free us? That would have ruined the whole deal and all three of us would be dead by now.”

“Well, okay, but he still owes us. We vouched for him. It’s not our fault no-one believed us when he tried to rape Eagle Eyes. I don’t know why…anyway, he still owes us.”

ALT-R again wondered why he had not somehow found a smarter companion. Ideal would be someone he could still outsmart but not quite so dense as POND MUD. Anyway, I am on the path I am on, he thought. 

“Yes, he does,” continued ALT-R. “And, he’ll owe us still more after we take over. Because this time, we will make sure he has Eyes-of-Eagle just as you shall have She-of-Many-Paths and anyone else you desire.” 

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Soon, they met up with KAVA-NUT. “Remember, we need to find out the guard post positions and not be seen ourselves. That is of the highest importance. Stay away from the Veritas. We’ll meet back here in two day’s time. While we wait for dark, KAVA-NUT, let me recount to you what I learned about the Cupiditas. Then, the three of us must pool our knowledge to understand likely paths and positions that will allow us to find the guard positions. We must walk as quietly as a butterfly finds its way among the flowers.”

All afternoon they planned their reconnaissance missions. POND MUD was to discover guard positions deep in the forest. ALT-R considered POND MUD to have the least chance of being found out if he stayed in the forest, far from most of the Veritas. KAVA-NUT was to determine guard positions in the field of broken rocks that abutted the forest to the north. ALT-R would do the same for that part of the forest nearest the Lake of Reeds. 

Just before the sun began to set, they set out in three different directions. They planned to meet again and combine their knowledge at dawn and then plan out another night’s mission before heading back to the Cupiditas with their knowledge. 

During this time, several of the initiates among the Veritas who had begun vying for the Rings of Empathy came to She-Who-Saves-Many-Lives to say that they felt something was wrong, but they could not say exactly what.  After the last such, She Who Saves Many Lives called all of them all together for she too had felt that things were somehow “off” as though a great storm was coming, though the sky was clear, or as though the earth might be about to rearrange itself, though she felt no tremors. 

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Under the gentle leadership of She-Who-Saves-Many-Lives, they engaged in Dialogue. At one point they began to contemplate the pros and cons of habits and decided to change the way that lookouts are arranged as well as the locations. Instead of getting the very best vantage points, they decided they would suggest posting extra guards at vantage points for seeing those best vantage points. They reckoned that POND MUD, ALT-R, and KAVA-NUT might want to wreak revenge. It was well-known among the Veritas, that those falsely accused never exhibit quite so much rage as those rightly accused. Among the Veritas, such false displays of outrageous anger were called something best translated as “emotional diarrhea.” Such had been exhibited in the lengthy council that eventually banished the three of them. Only ALT-R remained calm while both POND MUD and KAVA-NUT screamed and yelled that they were innocent. 

During the Dialog, other observations were made about diversity of life, the value of habits, but also as to the vulnerability of habits. People such as POND MUD, KAVA-NUT and ALT-R, it was pointed out, are generally impatient. Also, they tend to look only at the surface of things rather than beyond to the substance. They discussed butterflies that look to have big eyes so that birds fear a poisonous snake. They concluded to invite the counsel of the one who is so good at surface, Fleet-of-Foot, to help them camouflage. At one point, knowing well the hearts of those three who were banished, they concluded that POND MUD and ALT-R and KAVA-NUT may attack soon.

Yet, several spoke that such an attack would be sure to fail since they were three and the Veritas were many. Being so few, they begin to wonder how they could possibly attack. They reckoned that they must have allies of some kind, whether bird, beast, plant, or a natural disaster like a fire or storm. They recalled the myth of the Orange Man who destroyed a whole people, as well as his own life, by making careless use of fire in a windstorm. 

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They considered the nearby tribes. Could the three be in league with the fierce hunters to the north? But, they reminded each other that such hunters as these have always managed their own affairs. The desert travelers could pose another risk. But it was reasoned that they were too nomadic. She-of-Many-Paths suggested the nearby Cupiditas. But it was pointed out that they were too few. She-Who-Saves-Many-Lives agreed that they were too few for a pitched battle, but she pointed out that the Banished Three have inside information on how the Veritas operate. Knowing such, The Banished Three could think to prevail. 

“ALT-R,” the shaman continued, “is our deepest enemy for he is very smart yet even he, like all, working alone, has blind spots. He failed to find the acorns so well as the possum,” explained She-Who-Saves-Many-Lives, “because unlike his cousin, the possum, ALT-R came looking for rules that would allow him every single acorn and as a result obtained fewer. He promised me that he would learn from this, but I remain skeptical. He might have learned, but he may still assume that everything is far more orderly and predictable than it truly is. This is because underneath it all, he has overwhelming greed which makes him believe utterly that he deserves everything for himself. His bonds of friendship only last so long as he sees it as worthwhile. POND MUD and KAVA-NUT are the same. They could use inside knowledge to find how to attack us, but not if we keep changing our tactics and strategy. This will require the utmost of trust and empathy and good communication. Yet, such communication must remain hidden from The Banished Three.” 

Dialogue continued, “If only we could fly like bird,” said Eyes-of-Eagle. “Or, swing from vines? Though this is too risky and too overt.”

Trunk-of-Tree suggested, “We may scare birds with stones to thus reveal false positions. Would our cousins the birds object to using them thus for such a purpose?”

Shadow-Walker added, “But vines could be wound around the upper branches of many trees looking thus much like ordinary trees. Many such could be tugged this way and that to show the movement and direction of incoming enemies. Enemies may not always be human. As we said, in the Myth of the Orange Man, he started fires so that the people would flee leaving him free to loot all their possessions. Instead, his own greed caused his death and so many innocents as well. Surely, even ALT-R would not set a fire to kill everything. We do not know what kind of enemy we are facing so we must prepare for many such enemies.”

“There may be another way,” said She-Of-Many-Paths. “If any of the three are spotted, let me talk to them and see into their hearts.”

“That is very dangerous,” cautioned Shadow-Walker. 

“Yes it is,” admitted She-of-Many-Paths. “Yet, we may gain much information. Let us decide how to arrange it so that you and Trunk of Tree and Eagle Eyes are nearby.” 

“Why not just capture one of them alone and apply pain until their plans are revealed?” 

She-Who-Saves-Many-Lives said, “That may work, but such torturing may change us as well and turn us into something we do not wish to become. Often, people with plans that they think clever plans may reveal them if we listen patiently.”

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She-of-Man-Paths added, “But do not try to protect me unless absolutely necessary. It will be greatly preferred if they do not know you are there.” 

At the end of the Dialog, She-of-Many-Paths declared that she sees a time when they may dialog with each other even when they are not in each other’s presence. This will enable them  to anticipate each other’s actions and, in this way, coordinate with each other as the birds in a flock anticipate each other’s actions and flow as a whole without collision. 

The initiates prepared over the next several days. They played several games that She-of-Many-Paths devised. In these games, they could only win when they guessed the actions of the others. At first, they guessed badly, but over the course of days, they became very accurate at such things as guessing the symbol or picture that each other wrote on a skin with charcoal and the number of pebbles each other held so that the total was some predetermined number.

Those among the Veritas who were expert at making arrowheads and spearheads made many such in preparation for a possible trouble. Those among the Veritas who were expert at finding vines did so. And, each of the Veritas, in their own way, made reluctant preparations for war.  

She-Who-Saves-Many-Lives helped preparations in another way. She sent the initiates off in different directions into nearby woods and fields and had them meet up. Where this meeting would be was to be determined by an internal dialog with the others. They had to meet up at different places each time. At first, everyone met up in a different place. Then, pairs began to show up together. Eventually, they all met up at the same place.

During one such exercise, when they had nearly converged, She-of-Many-Paths heard someone tramping through the bushes in a noisy way that she recognized as the careless tromping of POND MUD. She stood still enough to become nearly invisible to many of the creatures in the forest. She alerted Shadow-Walker, Trunk-of-Tree, and Eagle Eyes through whistles. When She-of-Many-Paths was quite sure that her allies were in place, she moved to a likely spot near a path so that she might confront POND MUD. He walked right by her though his eyes were scanning back and forth in the dimming light for possible places for guard stations.  

She stepped out onto the path behind him and spoke. “POND MUD. You have broken the rules of banishment.” 

He whirled quickly, “Where did you come from? What are you doing here?”

“I am of the Veritas as you well know POND MUD since once you were one of us as well. But no longer. To be found here now could be your death. You must leave.” 

POND MUD folded his arms defiantly and spread his legs. “Then kill me if you must. I have a much right to be here as anyone!”

She-of-Many-Paths slowly walked toward POND MUD looking into his eyes and seeing into his heart. “I know that ALT-R humiliated you. Why do you still work with him?”

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At first, POND MUD denied it and said it was She-Who-Saves-Many-Lives who humiliated him by showing him a cabin that he wasn’t strong enough to destroy but ants were strong enough. “You listen to her tales and try to win her rings if you like. But you will see! You will see soon enough!”

She-of-Many-Paths spoke gently, “That was not done to humiliate you but to teach you the important lesson that though you are very strong for a person, you could accomplish so much more working with others rather than trying to overpower them with your strength. Now, you are alone and all your strength gains you nothing, for you failed to learn the lesson.”

POND MUD snorted. “That shows how much you know! I have plenty of helpers! ALT-R, KAVA-NUT…No, never mind. You will see.” 

She-of-Many-Paths shook her head sadly. “Still working with ALT-R? POND MUD, he will betray you just when you need him the most. He uses the strength of his brain to overpower you.” Here, she paused and looked hard into POND MUD’s eyes and soul.  “And humiliate you.”

POND MUD’s face grew red. “He wasn’t humiliating me! He was saving my life! I could only get out of the quicksand by blowing bubbles. That’s why I had to put my face in the mud. He saved my life!” 

“How does blowing bubbles in the mud save your life?”

“Well, it did, because here I am!” 

She-of-Man-Paths thought of various examples that might show the error of this logic, but realized that POND MUD was not now in a very receptive mood for lessons. She-of-Many-Paths recalled the lesson of training trees which She-Who-Saves-Many-Lives had taught her long before she had begun her quest for the Rings of Empathy.

She-Who-Saves-Many-Lives had once led her to a very small cave in a forest not far from the Lake of Reeds. “Now, suppose,” she had said in her ever gentle voice, “that you wished to keep this cave a secret known only unto the two of us. How might you hide it for a very long time?” 

She-of-Many-Paths had said, “Well, I could fill the entrance with rocks. Though that would be much work now and presage further work whenever I wanted to use it. I could cover the entrance with sticks, or broken trees. That would be too obvious to an eye that looked at it with more than a glance. These nearby saplings would look more natural. She took one such sapling whose slender trunk plunged skyward and tried to push it over the entrance. The sapling, though young, was surprisingly strong so she put her hands around it and began climbing with her body below it thus bending the tiny trunk toward the cave entrance. As she climbed she pulled her whole weight down. Just as she felt she was making good progress, the sapling cracked and spilled her sprawling onto the ground. Now the sapling was nearly torn through. Oh, so sorry, tree. Well, that looks pretty obvious and could draw more attention toward the cave than before.” 

“Yes, She-of-Many-Paths. Indeed, you are correct. Your idea of using saplings to hide the entrance is a good one, but suppose you need not be in such a hurry.” 

“I could use vines to loop around it and move it just a little. Then, perhaps, I could come back in a week and bend it a little more. I could come back every week for a long time. Eventually, the tree would grow bent over the entrance but not be broken as my hurryingd has done. I could do that as well to another tree on the other side. I could, in this way, encourage both trees to bend farther and farther toward covering the entrance. Then, as they grew, in this healthy way, and grew more leaves and branches, the trees would cover the entrance in a natural way. Though this would be a good cover except when the cold df winter encouraged the trees to drop their leaves. Above though, are more vines which I could likewise and somewhat more easily encourage to grow down over the top. This would take some time, but after a few years, the cave would indeed be well-hidden from all but the cleverest of eyes.” 

She-Who-Saves-Many-Lives had smiled her warm smile at She-of-Many-Paths and had suggested, “Perhaps we can test your idea. You continue with your plan for two dozen moons and then I will return with you and we will see how well-hidden this cave entrance has become.” 

She-of-Many-Paths had continued the slow bending of the trees and the slow encouragement of the vines from above. At first, there seemed little progress, but by the end of the 24 moons, the cave entrance was indeed quite well hidden, even in the dead of winter. 

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She-of-Many-Paths recalled this entire incident in a flash and knew that she had tried to bend the mind of POND MUD far too quickly. He was already convinced that ALT-R was his true friend and had saved his life. Her words had been true of course, but they only firmed the thoughts of POND MUD on his current deadly path. Yet, She-of-Many-Paths did not have 24 moons, and probably not even one to gently incline the perception of POND MUD toward a path of actual truth.    

“Indeed you are here, POND MUD, and I suspect that is more because of your own strength than because of ALT-R, but I have no wish to argue with you. You are indeed here, not far from the very people who have exiled you. Yet, you know the penalty for being here is death. You risk that. For what?”

“Not your business.”

“I don’t see ALT-R risking his life to find out this vital information you seek.” 

“He’s doing the same elsewhere. And if you kill us, you will have to answer to him and to NUT-PI.”

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“I have no desire to kill you POND MUD, and you are far too strong for me to overpower you.” At these words, She-of-Many-Paths felt a slight twinge of conscience. While it was strictly true that she had insufficient strength to overpower POND MUD, she had no doubt whatever that she could have dispatched him with one or both of the sharp daggers she had hidden on her person, even before her waiting and watching friends intervened. It was also true that she had no desire to kill POND MUD though she would have done so gladly if it could have saved the Veritas. And, it appeared from the stumbling words of POND MUD, and more so from those words he did not say but from darkness within him that he was trying to hide, that he and ALT-R  and NUT-PI, whoever that was, were up to no good. She was aware that, although she spoke literal truth, POND MUD might take those words in a way that planted seeds of untruth in his mind. Nonetheless, she persisted, “I certainly have no desire to kill your new friend NUT-PI whom I do not even know of.” This too was strictly true. She-of-Many-Paths ventured a guess, “Is he perhaps a friend of CHOFM?” 

“Friend?!” POND MUD snorted. “That shows how much you know! You think you’re so smart with all your rings of empathy! NUT-PI is a far stronger and younger king than CHOFM!” 

“Stronger than CHOFM? That is strong indeed, POND MUD, for CHOFM is known to be quite strong, possibly even stronger than you. What of this NUT-PI? Is he stronger than you?” 

POND MUD frowned, “I’m stronger. But NUT-PI…You’ll see.” 

She-of-Many-Paths, like the rest of the Veritas, felt great anger toward POND MUD for lying about KAVA-NUT. Yet, she could see that beneath his blustery anger and boasts was a boy quit unsure of himself. It reminded her of what She-Who-Saves-Many-Lives called a “Killing Circle.” The more he felt alone and incapable, the more he tried to rely on his strength and the strength of those who played to his ego. This, made him even more cut off from true friendship. Even before being banished, he had felt — and still felt — cut off from the tribe of the Veritas. And the more he had acted this way, the more the Veritas despised him. And, the more they despised him, the more alone and incapable he felt. 

{Translator’s Note}: We would typically call this a “positive feedback loop” in today’s cybernetic parlance, though a “positive feedback loop” can be a “virtuous cycle” as well as a “vicious cycle.” The Veritas had no special term, at least that I have discovered, for a “virtuous cycle.” I believe this is because they viewed the normal course of life to be a giant web of “virtuous cycles.” 

She-of-Many-Paths, true to her name, considered many ways to try to draw more information from POND MUD. Presently, she said quietly, “Do you think you were wronged by the Veritas when they banished you and KAVA-NUT and ALT-R?” 

“NO! I don’t care!” POND MUD answered loudly and quickly. Too quickly, and too loudly, it seemed to She-of-Many-Paths as though he had already prepared himself for such a question; as though he could not acknowledge the hurt behind his anger and treachery. “Just wait! You’ll see what happens to those who defy us! You think you are so smart! All this empathy will do you no good. Rings indeed. They will be no match for spears and arrows.” 

“You may be right, POND MUD, but you had good insights yourself in the first trials. Speaking of which, where are your Rings of Empathy? Surely, you didn’t throw out such well made jewelry.” 

“I – it’s not for you to know. It doesn’t matter! I’ve wasted enough breath on you and the Veritas. The Cupiditas do not gab all day. We train and … you and I have a date. A date of reckoning. Till then, go seek your precious rings. I do not need mine.” 

In a flash of insight, She-of-Many-Paths said quietly, “Was it your idea to give NUT-PI your rings? Or, was it ALT-R’s?” 

Having She-of-Many-Paths look thus into his heart plucked at small remnants of his longings to return to the Veritas, but precisely because of this, it flared his anger. Fundamentally, he was angry with himself, or, more accurately that part of himself that still felt a connection to truth and love and life. The truth he wanted to avoid above all others and the truth he desperately wished to avoid at all costs was that he longed for the past, his past, a past which would never — and could never — come again. He had chosen a different path and he hated any hint that he had chosen the wrong path, particularly when it stirred such feelings of longing within himself. He felt such rage at himself, displaced onto She-of-Many-Paths that he could barely contain himself from killing or maiming or raping She-of-Many-Paths then and there. Instead, he bellowed like an animal and ran off through the forest. 

She-of-Many-Paths looked at his retreating figured and wondered whether banishment had been the correct punishment. Before following this line of thought very far however, her companions came onto the path where she stood. Shadow Walker was the first to arrive and the first to speak, “I could not hear all that you said. I could hear almost all of what POND MUD said though. Indeed, every beast in the forest could probably hear him. How did you make him so angry?” At these last words, Eyes-of-Eagle and Trunk-of-Tree arrived as well. She-of-Many-Paths spoke again, “I said nothing to make him angry, though at each point, he chose to make himself angry over what I said. I honestly think he feels sorry for his choices and sorry for pitching his tent with KAVA-NUT and possibly with ALT-R though he believes, or at least part of him believes, that ALT-R saved his life. 

Trunk-of-Tree laughed. “I heard that. By making him blow bubbles in the mud? What a fool.” 

Eyes-of-Eagle shook her head. “I knew that POND MUD was not so bright as some but I never thought he would fall for such a blatant lie as that.” 

“Indeed,” said She-of-Many-Paths, “but don’t forget ALT-R is smart and had plenty of time to bend his mind. Anyway, we should focus on what we learned. Unless, POND MUD is a far better artist of camouflage than even the bullfrog and walking stick, he and ALT-R, and KAVA-NUT are indeed in league with the Cupiditas. They are going to try, not to kill us all, but to enslave us or at least some of us. Apparently, CHOFM has been vanquished by a new king, NUT-PI and POND MUD has given away his Rings of Empathy as a gift to solidify their fealty. Probably, ALT-R gave his up as well.” 

Eyes-of-Eagle shook her head, “I find it hard to believe that ALT-R would honestly pledge his fealty to anyone. It is not the shape of his ambition. That shape always leads to himself at the top of any hill such as the people may occupy.” 

She-of-Many-Paths nodded gravely. “Yes, I also think it so. I believe that each of these are playing a game of make-believe. Each strives to make the others believe that they are faithful to a common cause when in reality, each has a different interest and the only thing they share is that they will use each other only so long as it suits their purpose. After such a time as the Cupiditas were to enslave us, they would betray each other. It may be that there is a way to reveal this. Meanwhile, we must prepare and redouble our efforts for I feel from POND MUD that this attack will come soon. We must redouble our preparations and share all that we have learned.”

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Books on Amazon. Author Page

“The Winning Weekend Warrior” – strategy, tactics & the mental game for all sports

“Turing’s Nightmares” – speculative fiction on “The Singularity”

“Fit in Bits” – describes numerous ways to work exercise into daily activities for more fitness and more fun.

“Tales from an American Childhood” recounts early experiences and relates them to contemporary issues and events.

Poems about war and peace

Fish have no Name for “Water”

All We Stand to Lose

Guernica

After All

Somewhere a Bird Cries

Peace

We Won the War! We Won the War!

Who Won the War?

An Open Sore from Hell

The Walkabout Diaries

Sunsets

Natural Variation

Life Will Find a Way

The Life of the Party

Precipitation

Levels of Beauty

Bee Wise

Symphony

How Beautiful and Green

Mind Walk

 

 

Myths of the Veritas: The Fifth Ring of Empathy

25 Sunday Jan 2026

Posted by petersironwood in America, management, psychology, Uncategorized, Veritas

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accuracy, beauty, diversity, empathy, fantasy, fiction, leadership, legend, life, myth, peace, planning, politics, power, religion, speed, story, style, truth, USA, Veritas, writing

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The day after the Prophesy Dream of She-Who-Saves-Many-Lives dawned clear and clean. The air smelled as sweet as ever and sweeter still to the shaman who had dreamt of a world of dirty air. The clear morning sun rainbowed on raindrops on every bush. Trees sported their first leaves of spring which are as various in colors as those of autumn but because the leaves are yet babies, She-Who-Saves-Many-Lives could see much more deeply into the land about her. It filled her heart with gladness even more deeply on this spring morn. She decided that she would share her dream with all of the Veritas, but only after she took the time to craft the telling so that each would receive the gift as she had — the gift of great gratitude. For she well knew that experiencing that dead white world as she had made her redouble her appreciation for the real world but that simply telling others about her dream would not be enough to gift them the same great gratitude. It would take time to decide how best to share her gift. 

Meanwhile, She-Who-Saves-Many-Lives walked to the main village to see who among “The Six Who See Through Animal Eyes” was already at work on their various tasks. The eyes of the shaman, though old, remained clear and her mind remained retentive so that as she passed through the village greeting this person and that person from among the Veritas, she observed many things both small and large. And, among the small things she noticed were a number of crushed ants. She looked around for Pond Mud but he was nowhere near. On a hunch, she decided to visit the place where she had shown Pond Mud the strength of ants. As always among the Veritas, and as she had been trained all her life, her footsteps were as silent as those of bobcat. Before she reached the clearing with the broken cabin, she could hear the angry voice of Pond Mud. And though the eyes of She-Who-Saves-Many-Lives were as clear as ever, she well knew that her hearing was not so good as that of a youth such as Pond Mud. As she approached, she could hear the tone of voice of Pond Mud become sweet and she greatly suspected that he had heard her coming despite her silent way of walking. 

He met her at the entrance to the clearing and spoke first, “Ah, She-Who-Saves-Many-Lives, it is good to see you. I am headed back to the village. I was just trying to learn more about ants though I well understand that I am no longer in contention for another ring of empathy. Such learning is still a good thing. Anyone can see that.” 

“I am glad to hear you say that. The statement is correct. Anyone can see that. Though some choose not to see. I hear that you have become still better friends with Alt-R. Is this so?” 

“Yes, She-Who-Saves-Many-Lives, we have been training together to become still better hunters. And, that skill, as you well know, also requires seeing through the eyes of animals. May I accompany you back to the village and I will tell you something of what I have learned?”

She-Who-Saves-Many-Lives wished to examine the clearing but decided it could be better done later while Pond Mud busied himself with other tasks. So, she returned to the village still feeling great gratitude for the fullness of the life around her. 

During this day, she observed the Six-Who-See-With-Animal-Eyes at their various tasks as well as much more. When Alt-R and Pond Mud, along with several other hunters, went to practice spear throwing, she returned to the clearing. Alas, her hunch had been correct. Pond Mud had not simply been observing ants; he had been systematically killing them. Even more disturbing, many had been tortured. And, even more disturbing than those actions, had been the dissembling of Pond Mud. He had known what she would like to have heard — that he had taken her lessons to heart. Her mood soured for this was the sort of deception that could destroy a village or indeed an entire tribe. It would have to be curbed very soon and most likely shared with the entire tribe. She held out some hope however, that the heart of Pond Mud could yet be turned to good. For if not, he would certainly be exiled, a rare and severe punishment which invariably lead to  a short and lonely life. 

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As the delicate beginnings of spring gave way to the fullness of another summer, the tasks of the Six-Who-See-With-Animal-Eyes gave way from planning to building. Soon, the time came for all to recount their learning. When She-Who-Saves-Many-Lives saw that this was so, she called each of The Six to her as one. She asked each pair in turn to describe their experiences for she wanted to judge not only the maker but also the mentor as well as how they recalled events differently, as people do, and how such differences were resolved. The shaman also knew that each of The Six could learn from all these experiments in trying to use the way of how-to of another.

The first to report on their experience together were the hammock-builder, Fleet-of-Foot and his mentor, Trunk-of-Tree. According to Trunk-of-Tree, he first tried to show Fleet-of-Foot how he would make a hammock with great thought as to its longevity and strength so that it would last against time and some misuse. Fleet-of-Foot had resisted such advice and had immediately begin building the hammock. Six such hammocks had Fleet-of-Foot constructed over three days time and each such hammock had collapsed.

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Fleet-of-Foot admitted that these hammocks had broken but he claimed it was because Trunk-of-Tree had given him faulty materials and bad advice. At long last, in frustration, Fleet-of-Foot had challenged Trunk-of-Tree to show him how he would build a hammock and instead, Trunk-of-Tree had spent an entire morning making tools, and laying things out, and not even starting on the hammock. Fleet-of-Foot grew impatient because obviously, Trunk-of-Tree had had no intention of showing Fleet-of-Foot how to build a hammock. When Fleet-of-Foot came back a few hours later, the hammock was finished. This they agreed upon, and as to its sturdiness, but Fleet-of-Foot was sure that Trunk-of-Tree had cheated by getting others to help him make his hammock. Otherwise, argued Fleet-of-Foot, how could slow Trunk-of-Tree make a hammock in a day when fast Fleet-of-Foot finished no hammocks in three days? 

She-Who-Saves-Many-Lives had much to say about this experiment, but she held her tongue and first asked the others from among The Six what they thought. After some long silence, Shade Walker said this, “I have known both all my life and have never known Trunk-of-Tree to cheat or lie. Fleet-of-Foot is fast; of this, there is no question. But he also sometimes rushes into things so quickly that he ends up taking more time. I have myself only made three hammocks so I am not so expert as Trunk-of-Tree and perhaps mine are not quite so sturdy but they were all finished in one day.” 

She-of-Many-Paths spoke next. “I have never made a hammock. But I have been listening to many expert craftsman in our village and every such has cautioned me to take the time to plan the work carefully. Whether it is making spears, making spearheads, making pottery, or baking bread, it is critical to ensure that you have a good plan; that you have chosen your materials well; that you have prepared and tested at each step along the way. So, I can well believe that Too-Fleet-of-Foot could charge off along the wrong path six times in three days while Trunk-of-Tree could take a more deliberate path to create a hammock in one day.” 

Easy Tears knew it was his turn to speak but did not wish to offend anyone. “I cannot really tell because I was not a witness to these recounted events. I believe that each told us of their own experiences as they now recall them. And, ultimately, both were successful because now there is a hammock that was not there before and Trunk-of-Tree served as mentor and judge.” 

She-Who-Saves-Many-Lives nodded to Eyes-of-Eagle who spoke carefully, molding the shape of her argument and the shape of each sentence and each word. “I find that trying to create something in the way of another how-to is a difficult task. So, it was with Trunk-of-Tree and Fleet-of-Foot. Fleet-of-Foot grew too quickly impatient and rather than trying to build in the way of Trunk-of-Tree instead built in his own way of how-to which was not sufficient to the task. Rather than learn another, more careful way from someone who knows and uses the careful way, he insisted on sticking with his own way though that way did not work. However, Trunk-of-Tree, though he took his time with the hammock, was likewise impatient with Fleet-of-Foot and ended up building the hammock himself which was not his assigned task.”   

{Translator’s Note}: In the original, these recountings, have apparently been preserved in great detail. Though scholars differ, I tend to believe the details are correct despite their being passed down orally because the Veritas developed many methods to ensure the accuracy of their traditional learning stories and because the details of their skills were vital to their survival. Since most modern readers have little little experience weaving baskets or making a hide tent, I omit much of those details in my summaries. Instead, I focus on the lessons learned and the decisions of She-Who-Saves-Many-Lives. 

Now, as was her way, She-Who-Saves-Many-Lives asked Fleet-of-Foot and Trunk-of-Tree whether they had found any further learning while listening to the comments of his compatriots. 

Fleet-of-Foot immediately began, “Wonderful comments. I learned much. However, the important thing is that I was asked to produce a hammock in the way of how-to of Trunk-of-Tree and such a hammock was indeed constructed. I caused that to happen by my actions so I believe I completed my task. Fast is good. But sometimes, the fastest way to accomplish something is to have someone else who is even faster do the job. Either way, faster is better.” 

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She-Who-Saves-Many-Lives stared at Fleet-of-Foot and sighed. Still, she did not speak. Instead, she turned to Trunk-of-Tree. The latter’s face flushed as he said, “Fleet-of-Foot is indeed impatient, but so was I. My job was to mentor Fleet-of-Foot in the way of how-to for strength and longevity yet after three days, I gave up and made the hammock myself. I believed that if I demonstrated to him that I could make the hammock more quickly by being careful and planning each step that Fleet-of-Foot would learn the lesson. I made this judgement based on my own way of how-to. I would have learned the lesson this way. But this is not the way of learning of Fleet-of-Foot. He is too impatient to learn in this way. He left even before I finished; in fact, barely after I had made preparations for the work. He believes I encouraged or cajoled others to help me, which I did not do, because I failed to teach him the slow and methodical way of how-to. So, I too failed in my task.” 

She-Who-Saves-Many-Lives again turned to “Fleet of Foot” and prompted, “And…?” Fleet-of-Foot answered thusly, “Trunk-of-Tree may have failed but I did not. We should see who else besides me deserves the next ring of empathy.” 

She-Who-Saves-Many-Lives chuckled. “I have dreamed of such a one as you, Fleet-of-Foot, and when the time comes, I will indeed, shrink our group as is befitting, as well as sharing my dream. I would now observe, however, that Trunk-of-Tree has shared a great learning for all of us. What would have sufficed for him to have learned the lesson of patience did not work for you. On the other hand, you have shown no learning whatever. The tree of your learning has not added a single branch or leaf so far as I can see. Fleet-of-Foot, you wished to win a race; lost the race; then showed no interest in discovering how you could have won the race. This is the way of “Fast-at-First-and-Slow-at-Last.” 

So, in turn, did each of the pairs recount their experiences and learnings. 

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Trunk-of-Tree made a basket very slowly and carefully. Yet, no-one wanted to trade very much for such a basket; not nearly enough to satisfy Trunk-of-Tree’s desire for compensation for so much time spent. Easy-Tears had been quite content to watch the strong hands of Trunk-of-Tree working the reeds over and under and through. It had been quite mesmerizing. She had said almost nothing during the making, but when Trunk-of-Tree found no-one willing to trade much for his basket, she showed Trunk-of-Tree how the addition of a some brightly colored dyes in a pleasing pattern changed such luck and how such additions made his sturdy basket much more desirable in the eyes of the clan. Trunk-of-Tree had been quite surprised at this common reaction. He had thought the purpose of a basket was to hold things and this goal he had accomplished quite well. However, Easy-Tears had shown him how just a little extra work, though not making the basket stronger or more functional, could greatly increase how badly others wanted such a useful basket. 

Shade-Walker and Eagle-Eyes recounted their adventures in jug making. At first, Shade Walker had mainly loved the feel of the wet clay spinning through his hands. With the hands of Eagle Eyes guiding his, however, he learned to enjoy the sight of the evolving shape as well. In the end, both had gone on to make a series of beautiful jugs. Eagle Eyes had ended up loving the feel of the wet clay, although what she had loved the most was the feel of Shade Walker’s fingers, she admitted. 

Eyes-of-Eagle explained that she found if very difficult to make a dream catcher under the tutelage of Fleet-of-Foot since she herself had wanted the end result to be beautiful and Fleet-of-Foot kept encouraging her to proceed more and more quickly. However, as Fleet-of-Foot at last perceived that his constant encouragement toward ever more speed made Eyes-of-Eagle both more error prone and more testy with him, he instead encouraged her by telling her that she was amazingly fast. Everyone could see that Fleet-of-Foot was again interested in speed; however, in this case, his interest had been more in speed of becoming more intimate with Eyes-of-Eagle than in the speed of making a dream catcher. 

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She-of-Many-Paths told of how she had wanted to make a tent for Shade Walker. Shade Walker had liked watching her and had asked if she were enjoying the process of making the tent. She had blushed — and had said that she was very much enjoying herself. After they get over their awkwardness, they had talked about the various ways of how-to and had decided together that being grounded and having a satisfying process are very much akin. Though these are different ways of how-to, one helps provide the other, they had surmised. This they shared with The Six and the shaman and all had agreed. 

Upon recounting and subsequent questioning, all learned that Easy-Tears had wanted the travois to be popular and had difficulty even understanding what She-of-Many-Paths meant by constructing a travois so that it encouraged a “grounded” view of life. Easy-Tears had been watching She-of-Many-Paths and Shade-Walker for some time however, and decided that what She-of-Many-Paths really wanted was Shade-Walker. Easy-Tears suggested that if She-of-Many-Paths wanted Shade-Walker, it would be best for everyone to be done quickly with the travois project so that She-of-Many-Paths could spend more time with Shade-Walker who had lately been spending much time with Eagle-Eyes, their long fingers inter-twined with those in the wet clay which they shaped together. In return, Easy-Tears had promised to teach She-of-Many-Paths the path to popularity and thereby to further increase the interest with which Shade-Walker would view She-of-Many-Paths. 

At the end of day, after every such recounting and dialogue, She-Who-Saves-Many-Lives quietly took out a small, folded deerskin. This deerskin held a number of rings of hemp woven into a complex, repeating, yet ever-changing pattern. “The time has come,” she began, “to chose which among all the Veritas is ready to take on the next challenge. All of you have done well and should now be more of a contributor than ever to the Veritas. I have challenged you in many ways to see and feel as others do. In this, you have all shown much skill in the ways of empathy.”

“As you know, each of us is a small leaf on the very large Tree of Life, a tree that has been growing and expanding through all of earth. We are all connected: the people who are the Veritas, other people, other animals, every bird, every plant. We are all connected. With empathy, you may be able to tune in to the tree itself. As you have observed, when we sing and play music and dance, the self-same beat is in everyone and every drum vibrates. If two strings are of the same length, and one is plucked the other may also vibrate. The life in all is in all.

“Learning to tune in to the music, to the beat of another person, or to the great Tree of Life is a great gift to be greatly encouraged. However, you must understand that this is the Tree of Life itself that you are tuning into in order to understand others. When you do such tuning in, you must do so for the good of others, for this great Tree of Life. If instead, you tune in only to serve your own ends, you are using the Tree of Life in a way that destroys the tree itself. Empathy is a way to make us whole. It should never be used to divide us. 

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“Fleet-of-Foot, you had some ability to understand the way of Trunk-of-Tree. This knowledge you used to subvert the task at hand. You therefore emerged from the womb of this great opportunity for you to have learned patient working instead unchanged. You also used your understanding of Eyes-of-Eagle, not to help her learn other ways, but to flatter her to try to get her to become closer to you. Ultimately, this way of using empathy always pushes others away. Some may understand quickly and some may take years. But ultimately, tuning in to the Tree of Life in order to bend it to your own purpose will fail for you. It may also, as shown in my dream, cause the Tree of Life itself to fail. 

“Easy-Tears, you were honest and helpful in your work with Trunk-of-Tree. You helped him to understand in a deep way that the surface beauty of something, while it may not be of much value to him, is nonetheless of value to others. In this, you did well. However, you tried to use your knowledge of the affection that She-of-Many-Paths has for Shade-Walker to try to get her to accept your lack of being able to understand the way of how-to of grounding every action. She-of-Many-Paths saw through this ruse and told us honestly of what happened. Yours was also a misuse of empathy. You were not primarily interested in helping She-of-Many-Paths as you claimed, but were more interested in getting your task finished. Moreover, if you really understood deeply Trunk-of-Tree and She-of-Many-Paths, you would see that a surface popularity is not what draws them together. Rather, they are being drawn together by the Tree of Life itself; e.g., their own future children.

“Please understand. Your own ways of how-to are each valuable. And you are all skilled in empathy. For now, I bestow the Fourth and Fifth Rings of Empathy on only those who tune in to the great Tree of Life to help the great Tree of Life. If I become convinced at some future time that others have also learned this great lesson, they too may receive the Fourth and Fifth Rings. For now, please come to me to receive your rings for you have earned them.”

Trunk-of-Tree, Shade-Walker, Eyes-of-Eagles, and She-of-Many-Paths each came in turn, knelt before the shaman and received their double rings. Each such person had much to think about and they walked back to their lodgings in silence.  

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  ——————————————————

Author Page on Amazon

How the Nightingale Learned to Sing

Roar, Ocean, Roar

Imagine All the People

The Dance of Billions

The Orange Man

Pattern Language Summary

At Least He’s Our Monster

The First Ring of Empathy

The Second Ring of Empathy

The Third Ring of Empathy

The Fourth Ring of Empathy

Travels with Sadie Teamwork

The Walkabout Diaries How Beautiful and Green

Somewhere a Bird Cries

Corn on the Cob

The Self-Made Man

Math Class: Who Are you?

The Story of Story 4: Character

19 Monday Jan 2026

Posted by petersironwood in design rationale, fiction, story, Uncategorized

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AI, creative-writing, fiction, life, politics, story, Storytelling, truth, user experience, writing, writing-tips

The Story of Story 4: Character

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Character is revealed by choices under pressure. Character is one of the three main dimensions of story. Often people who write fiction — or developers who write “user stories” add details about the people in an effort to make their characters (or personas) more “interesting.” Adding irrelevant details in something as long as a novel might help the reader get a clearer image of the character. Even in a long novel though, it’s better to add details that relate to something else in the story. In something as short and “to the point” as a “user story” it is worse than pointless. 

Consider these descriptive details: 

“Jill had beautiful blue eyes.” 

“Jill had beautiful brown eyes.” 

“Jill had beautiful green eyes.” 

So what? 

It might be relevant to some stories. For example, if Jill were a slave on an antebellum plantation, her having blue eyes might relate to her mother being raped by a white overseer. Maybe Jill finds out and exacts revenge. In that case, her blue eyes might be meaningful. Or, in another story, Jack might insist on dating only blue-eyed blonds. That is part of his “ideal beauty.” Jack pursues Jill because of her striking blue eyes. He shares information all the time about his “conquests” with his best friend, Judy, a woman with black hair and dark eyes. If it’s a romantic comedy, we will know, long before Jack will, that he is falling in love with Judy. The physical characteristics of the women serve to reveal Jack’s true character, which turns out to be deeper than we at first surmised. 

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But suppose the story is about how someone might use an Uber app? Is it really going to matter what color her eyes are? Will it matter to someone playing a video game? 

Irrelevant details only seek to distract the reader (or the developer). These details sometimes go by the title “characterization” rather than character. Character should be reserved for deeper things. Sometimes, characterization can be interesting in the way it contrasts with character. In Psych for instance, Sean Spencer pretends every week to be a psychic helping the Santa Barbara police. His aim is to get to the truth. But in the service of getting to the truth, and putting the bad folks in jail, he runs a scam where he pretends to be psychic. 

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In the James Bond movies, the character of James Bond is revealed by his choices under pressure. He will give up everything and anything in the service of his country. But on the surface, he seems like a playboy. He drinks martinis. Yet, he is highly disciplined. He wants things his way. Even in his instructions for his martini, his meticulous attention to detail comes out. 

Spock, on Star Trek, plays a character who reminds us time and again about how “rational” he is and how he can control his emotions. Of course, what makes this interesting is precisely because he isn’t always rational and in fact, sometimes has more violent emotions than the humans he critiques for their emotionality. 

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If “character is revealed by choices under pressure,” it’s also good to remember that character should be coherently related to setting and plot. Plot advances through conflicts. In The Sound of Music, for instance, Maria has an internal conflict. She wants to be “good” and “follow the rules” of the convent (and later those of the Captain’s household), but she likes joy and music and spontaneity. She also finds herself in love with the Captain. Conflict. She also has inter-personal conflicts with the authorities at the convent, with the children, with the Captain, and with the Countess. She also has conflicts with larger forces in the world – notably Nazism. None of these conflicts is random; they arise quite naturally from the setting that she’s in — and from her own character. 

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James Frey, in How to Write a Damned Good Novel, suggests a sequence of increasingly intimate reveals  that helps the reader progressively care more and more about the character. First, you say something about the objective, external world that the character exists in. Second, you reveal what the character perceives and does about the situation. Then, you reveal how the character feels about what is happening. Finally, you let the reader “tune in” to the internal conflicts of the character by showing their internal dialogue. Consider: 

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“The snow began to fall. The wind began to howl. The “snow” morphed into sharp little knives of ice.”

“Joe began to shiver and pulled his coat tight about him, crossing his arms across his chest.” 

“Damn it! I want to be in a nice warm bed. Grrr.”

“Why do I always let Sally talk me into these half-baked schemes?” 

For me, this order “works” – I am now curious to see what this particular half-baked scheme is and what sort of power Sally has over Joe. Read the lines in the reverse order and it makes only a little sense. It also puts a greater memory load on the reader. 

In some stories, character stays fairly constant and the world (and other people) change because of the character’s choices. In the “Hero Saves the World” plot, this is the main emphasis. In the “Growing Up” plot, on the other hand, the most important action is how the character “changes” over time. I put “changes” in quotes because sometimes the “change” is really that the character simply acknowledges their underlying character. For instance, in Sweet Home Alabama, Melanie never really stops being in love with her husband (or Alabama) but consciously, she claims to want a divorce and go back to NY to be a “success.” As always, character is revealed under pressure <spoiler alert> and she “forgets” to sign the divorce papers. In many of the best stories, the character changes (or saves) the world and the world also changes or matures the character. </spoiler alert>.

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This may all make sense when it applies to fiction, but how does it impact how we write stories in a business context? This is often tricky because in many business contexts, only the founder or CEO is even allowed to have character. Everyone else is basically supposed to behave the same way: put the company first; follow the rules; do a great job; work together cooperatively; be loyal to the company. As a result, official company stories are typically bland and two-dimensional. They are basically nothing more than procedures. “If this happens, do that.” Implicitly, this means, “If this happens, do that” regardless of your internal character. 

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If you’ve done an excellent job of observing and interviewing potential users of a product or service, you have hopefully discovered some interesting internal conflicts and some related aspects of character that can become a logical part of user journeys. Initially, your target user may be reluctant to use your product. 

Users may be reluctant to use on-line banking, for instance, because of the possibility of hacking or fraud. If this is a genuine concern of 1% of your potential customers, you probably don’t want to make it a concern to the rest, unless it is something they really should worry about. On the other hand, if it’s a genuine concern of 99% of your potential customers, sweeping it under the rug won’t do. The user in your user stories can be portrayed with this concern including internal conflicts and then you can show them overcoming the concern, if and only if it really can be ameliorated through various actions like two-factor verification, password choices, etc. Telling a lie about how safe on-line banking is, will ultimately undo you no matter how well told the story is. But character and characterization of these users should be designed around conflicts that actually are relevant to the product or service. 

“Mary had put all her life savings and all her energy into her small company. Her time had become gold. She was on a path to hire more people, but that took time. Now the bank was offering lower fees if she would switch to on-line banking. She had always wanted to be a soccer player but she knew she wasn’t coordinated enough.” 

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What? 

Yes, that may be something that came out in an interview with a real Mary. And it may even be part of an interesting story. But not this story! The naturally occurring conflict here is Mary’s desire to be as efficient and cost-effective as possible — and yet also to be as safe as possible. Mary may initially see these in conflict, but you may have a legitimate way for her to avoid or rethink the conflict. Mary’s character might be made more intense by having her see her budding business as a legacy she wants eventually to hand off to her daughters. But it doesn’t really matter whether she has blue eyes or brown eyes. You could instead intensify Mary’s desires by making her a success-oriented second generation immigrant whose own parents spent countless hours of hard work so she could get through college. The family still cares about every dollar. It doesn’t matter whether she lives in a small flat in Brooklyn, Chicago, or LA. It does matter that she wasn’t gifted 10 million dollars to start a business by her billionaire parents who live in a mansion in Manhattan. 

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It doesn’t matter whether she likes her martinis shaken or stirred either, unless you are making the point, e.g., that she is a fanatic for having things her way and that your software allows more customization than does that of your competitors. In that case, you can introduce a detail that shows, rather than tells, this fact about her character.

When you think back about books, movies, or TV series you really “got into”, I’m willing to bet that, at least in many cases, it’s partly because of the characters. What makes a great character for you? 

 

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Author Page on Amazon.

If Only

It was in his Nature

The Orange Man

The Mango Mussolini

At Least he’s our Monster

The Impossible 

True Believer

Coelacanth

A Cat’s a Cat

Sadie the Sifter

The Con-Con Man’s Special Friend

A Query on Quislings

As Gold as it Gets

Stoned Soup

How the Nightingale Learned to Sing

What a teeny man

 Donnie Boy Plays Captain Man

Donnie Boy Lets his Brother Take the Fall 

The Story of Story: Part 3

17 Saturday Jan 2026

Posted by petersironwood in creativity, essay, HCI, psychology, story, Uncategorized

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books, education, fiction, HCI, knowledge, leadership, learning, life, management, sense_making, story, Storytelling, thinking, truth, UX, writing

The Story of Story: Part 3 – Good Story, Well Told.

Often in my English classes, (and yours?) we talked about the mechanisms of writing: spelling, grammar, word usage, punctuation, paragraph construction, metaphor, rhythm, and rhyme scheme, for instance. We talked very little about how to tell a story well. And we talked zero about what makes for a good story. 

In the last article, I described some guidelines for soliciting stories from users and other stakeholders. From these, one may gain insight into potential problems that a product or service might solve, ameliorate, bypass, or avoid. Later, I will describe more about how stories may be used in the design and development process. Before getting into that, however, I want to describe more about what makes for a good story. In the following articles, I will also suggest ways to make the story well told. 

What Makes for a Good Story?

You might find it helpful to write down a short list of 5-10 novels, short stories, movies, or TV shows that you really liked. It doesn’t have to be your all time ten best; just something good that springs to mind. Then put that list aside. Read through the criteria I propose and then check back after you’re done reading to see whether or not most of these criteria were met. I’m betting that they mostly were met. 

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The Story Cube. 

Imagine a cube of some really nice material that you like; e.g., polished wood, lead ore, malachite, silver. This cube has three dimensions: height, width, and depth. It must have all three dimensions. In the case of a story, there are also three dimensions in this sense: Plot, Setting, and Character. If a story lacks any of these three, it will be “flat” (not so interesting). For example, if you spent time working in a large company or government agency, you were probably given training materials about how you’re not supposed to do unethical things like steal from your company. They may have provided you with scenarios and asked what you would do or what was the “right” response. These stories tend to have people in situations making decisions. The problem with these stories is that, in order for them to be “efficient”, they spend almost zero time on character development.  “Joe wants to impress his boss and make his quota for the fourth quarter so he puts down as sold this-quarter things he is sure he will sell early in January. After all, he rationalizes, calendars are arbitrary.” Of course, the answer is no Joe should not be lying on his sales report. But we really don’t know much about Joe. We don’t know enough about him to really care much about him. Of course, he shouldn’t lie. If he does, it’s pretty hard to feel anything but contempt for Joe. It should have been obvious to him that he shouldn’t lie on a sales report and if he does lie, he should be fired. Good riddance. Let’s replace Joe with someone who follows the rules. 

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This story is so flat that it seems to me that the story is constructed, not so much to really educate, but more to prove that you were shown that it’s wrong to lie on sales forms so that, should the court case arise, you will not be to argue effectively that it was a mere technicality that you didn’t know about. If you really wanted to change someone’s mind about what was right, knowing about Joe’s character could make you empathize much more. Maybe he came from a Mafia-type crime family and no-one would bat any eye about lying on a sales report. They would expect him to lie on the report. Maybe even now, he is looked down upon by everyone else in his family for being such a chump and working for “the man” instead of being “the man.” 

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Or, perhaps Joe just found out that his wife has serious cancer and is understandably but severely depressed. He desperately wants to bring her some good news. If we reveal, not only what situation Joe is in but also, how he sees that situation, how he feels about it and what conflicts he faces, we will begin to have real empathy for Joe. His choices become real, rather than predetermined.  

TV commercials, like corporate training videos, are typically pretty flat too. But in some cases, the ad agency has gone out of their way to introduce you to some character that is recognizable and re-appears in commercial after commercial. Each time, just a little bit of character is revealed and eventually you find yourself watching the commercial largely because you start to care about the character. In a similar way, one might be able to make the corporate training stories more intriguing & educational if there were a cast of characters that persisted over time. 

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Two Paths Diverged in a Yellow Wood…

Typically (but not invariably) the author knows how the story will turn out before he starts writing. But for the reader (or viewer), it is not at all obvious how the story will turn out. For compelling stories, the reader must be convinced to “play along with” the uncertainty of the outcome even if they are sure ‘the good guys will win.’ In good stories, bad things happen to the protagonist, but he or she is not a cork tossed on the ocean waves. The protagonist must want something; they must have a goal that is overwhelmingly important to them. They must react to changing circumstances, overcome the obstacles that are thrown at them. Characters are engaged in battles! Battles test them. If winning the battles is easy or inevitable, the character isn’t someone we can really relate to. 

catman

Kryptonite 

Superman is basically super-human and invulnerable! But watching someone who is invulnerable and has super-powers win battle after battle is boring. Superman has to have weaknesses. To make it more interesting and allow for more plot variation, he actually had three original weaknesses: kryptonite, friends, secret identity. In one episode, someone will have some kryptonite while in the next, someone will kidnap one of his friends. Recent movies have added a fourth weakness: other super-human and invulnerable beings.  

Whatever the story, your character must have weaknesses. Otherwise, no-one will “believe” the character and you as the writer will be stymied when you try to develop an interesting plot. The weaknesses can be physical, moral, social, intellectual, situational, and so on. But they should not be merely irrelevant weaknesses. Imagine a story where Sue is the main character. She’s tone deaf. She’s also brilliant, hard-working, imaginative, driven to succeed. And, indeed, she becomes a very successful trial lawyer. Eventually, she is made partner. OK. Isn’t this exactly what we’d expect to happen? What does being tone deaf have to do with anything? 

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Imagine instead, that Sue was inspired at the age of four when she went to the opera. It was her life-long dream to become an opera singer. Indeed, she was blessed with a beautiful voice. She was also brilliant, hard-working, imaginative and driven to succeed. Unfortunately, she was tone deaf. Now, the weakness becomes interesting. Perhaps she will fail and kill herself. Perhaps she will fail but find another goal that is even more important to her and succeed at that. Perhaps she will fail time after time but eventually develop a career as an improvisational opera singer. She will ask people in the audience to name five things and then and there, she will create a beautiful aria that weaves a tale of some considerable interest about the five things. No-one knows that she is singing out of tune because she is composing on the spot. 

The more improbable the odds and the more horrendous the journey, the more challenge you give yourself to make it work! Blind at birth but wants to be an artist? Surely, that’s just stupid. It’s impossible. But is it? What if feedback were provided in such a way that it influenced her to make unique and beautiful paintings? What if genetic engineering allows her to grow new neural pathways? What if she can be equipped with artificial eyes? If it’s fiction, a magic spell can do the trick. Even if your ultimate goal is a real product for the real world, imagining a magical solution may lead you to a new (and real) path, previously hidden by your own expectations. 

It is easy for a writer to identify with their hero. And that is potentially quite a problem. After all, if you were superman, you sure as heck would not go out of your way to go near kryptonite. You’d quite sensibly stay away from the stuff! But if you are writing about superman, you need to get him near the deadly stuff every third or fourth episode! The “weaknesses” in the character generate interest. The failures, injuries, betrayals, and conflicts of your protagonist provide materiel that allows you to architect a more interesting plot. 

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A Garden of Delights, Flashy Sights, or Sword Fights?

Three dimensions of story is a weak metaphor only. The three dimensions of a cube can be manipulated independently. This is not generally true for the three dimensions of story. The character makes a decision, the decision determines the next step of the plot. That will influence the setting for the next scene. In addition, the actions of the protagonist may also change state of the underlying and cross-cutting conflicts. 

Imagine:

 two rival gangs fighting for urban turf and maybe sex,

 two gardeners in a fierce competition for sex with the town’s most eligible “catch” as well as for the blue ribbon prize for best garden, 

two rival secret agents vying for victory and maybe sex,

two life long friends now vying for #1 in their Harvard Law class, and maybe sex.

The structure of the underlying plot might look quite similar, but the specifics will depend a lot on how the character is developing. If they develop from ego-centric to altruistic, then they will tend to make different decisions near the beginning than near the end of the story. In addition, the setting will have to be consistently portrayed. 

The four descriptions above would most naturally lead to a lot of the setting for the stories respectively in urban settings, garden settings, foreign settings & dangerous situations, mainly Law School and campus settings. Of course, you could violate expectations in a way that increases interest. Imagine that rather than have another garden scene–

The rival gardeners arrive at an urban parking lot dressed in expensive gowns, fully jeweled in their finest, both fully knowing that they will win first prize (but secretly fearing that they might not). These life-long friends now exchange icy greetings, make back-handed compliments about each other’s appearances. The verbal exchange escalates. Precisely because they know each other so well, they know exactly how the other person’s escalator functions. Soon, they are rolling around on the parking lot in their fancy gear; ruining each other’s clothes and hairdos. At this point, they hear in the distance, the loudspeaker and the chairman about to announce the Blue Ribbon Winner!  In their trashed and ripped clothing, they sneak in together to hear the awards, hanging out together in the shadows so as not to be seen in their tattered clothes. “And the blue ribbon goes to” {drumroll}: 

someone else entirely. 

At this, the two life long friends look at each other, laugh uproariously, hug each other, and then become even more intimate friends than they were before their fight in the urban parking lot. 

The fact that there are “expected” relations among various dimensions of story is wonderful. For every such expectation, you can decide to follow, bend, or break that expectation. The more expectations people develop, the greater the number of variations for creative exploration. One valid reason for the choice of setting is really where you want to spend your time. That goes for an author — but it also goes for any designer or business person or User Experience expert. What kind of setting do you want to be in? What kind of customers do you want to serve? Do you really want to make their life better or just get them to buy more product? What sorts of application areas are really cool to you? Of course, I understand people need to eat and often there is a conflict within us all about what to do. That’s what a good story is really about.

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The reason that stories resonate is that, regardless of setting, people face the same kind of dilemmas. We all do. And, how we handle those dilemmas? In life, as in story, 

character is revealed by choices under pressure… 

——————————————

Author Page on Amazon

Dream Planet on Barnes and Noble

The Impossible

Donnie Boy gets a hamster

What could be better? A Horror Story

If Only

Ripples

It was in his Nature

That Cold Walk Home

The Orange Man

Stoned Soup

The Three Blind Mice

All that Glitters is not Gold

The Forgotten Field

Choosing the Script

The Story of Story, Part 2

16 Friday Jan 2026

Posted by petersironwood in creativity, HCI, psychology, story, Uncategorized

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AI, books, communication, education, fiction, HCI, interview, knowledge, narrative, needs, psychology, story, truth, user experience, UX, wants, writing

Introduction: 

This is the second in a series about using stories and storytelling in the design, development, and the deployment of products and services. In each post, I will weave in some advice about what makes for a good story as well as how to use stories. In this first case, the emphasis is on using stories to help uncover customer needs and wants. Needs and wants are not quite the same thing. For an extremely worthwhile discussion on the difference, check out this classic article by George Furnas. 

We Human Beings are not just Information Processors; we are also Energy Processors.

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I had just attended a conference on “knowledge management” co-sponsored by IBM consultants and IBM Research. On the plane ride back, after finishing the crossword, I turned the page to find a full page color ad by an IBM competitor that proclaimed: “Knowledge Management is simply [sic] providing the right information to the right person at the right time.” Color me skeptical, I thought. It isn’t simple to do those things. Beyond that, the formulation seemed simplistic even in its formulation.

The image of one of my undergraduate professors flashed into my brain. Professor MacCaw, (as we will call him), taught advanced German, a language which he had learned in a Russian prison camp, which might explain his approach to testing. At semester’s end, he asked, “Who in class wants A?!” 

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All two dozen of us raised our hands, of course. At this point, he proceeded to — there is no other word — attack one of the students in the class who had had four years of German in high school and had also lived in Germany for two years. The contents of his questions were not really that difficult, but the manner in which he demanded the answers was horrid. He would ask, for instance, “In first story, main character went where?” (He would always ask the questions in English). 

And she would begin to answer (necessarily in German), “Er geht…” And after a couple words were out of her mouth, he would scream, “Please to conjugate!” This meant that she would have to think back to the last verb she uttered and then conjugate it. “Ich gehe, Sie gehen, …” Then, he would interrupt again and scream a completely different and unrelated question in English. She would begin to answer; he would interrupt after she uttered only a few words: “Please to decline!” This meant, that she would have to give the various forms of the last noun she spoke according to the case. But once again, she could not finish but only begin declining the noun when he would once again interrupt. After 40 minutes, she was in tears and he looked menacingly around the room and asked, “NOW! Who in class STILL wants A?” 

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I have zero desire to go hang gliding or sky diving. But when it comes to the danger of mere social humiliation, I say, “Screw it. Been there. Done that.” I was one of only two of the remaining students who raised their hand. This act won me the next turn on the chopping block. He proceeded the same whip-saw questioning fest with me. The two-period class was almost over when he finished with me and began questioning “Mr. Lepke.” The bell rang and everyone else in the class left. Later that evening, I chanced to see Professor MacCaw in the Student Union. He walked up to me, eyes blazing. “Ha! I had Mr. Lepke after class for two hours! Finally, he said to me, ‘No, No, Dr. MacCaw, no more, I beg you. No more!’” 

This oral exam was difficult (even with my “screw it” attitude). It was much “harder” than my dissertation defense, for example. Again, it was not the information requested but the manner of questioning that made it difficult. People are not emotionless robots, as it turns out.

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The next semester, not surprisingly, only about half the class returned. One day in class, as Dr. MacCaw began one of his lengthy digressions on Eastern European history, he stopped himself in mid-sentence to say, “What is THIS!? Someone is passing notes in my class! I will take note and read in front of entire class!” He snatched the note, unfolded it, and indeed read the note in his loud ringing voice: “Doctor MacCaw: your zipper is down.” And, indeed it was. He had meant to humiliate someone in front of the entire class — and he had succeeded. He had the necessary information delivered at the right time to the right person, but — thanks to his own actions — it had not been done in the best manner — at least not the best manner for him. 

Human beings are not just information processors. We are living things and as such, the emotions, the vibes, the manner, the intensity of presentation — these are all vital to how we will react at the time and also how we will feel about the people involved and what we will recall years later. And this fact also means that the atmosphere you create when you interact with various stakeholders will vastly impact the quality of the insights and stories that you receive. If you really care about the people and are really committed to doing something to making people’s lives better; if you are truly open to hear and take in something unexpected or even disruptive to the project; and if you allow your informant to feel that truth about you, you will obtain the gold ring. 

Stakeholder Stories Solicited at their Sites. 

If you use a mechanical method and a mechanical tone and a mechanical manner to ask your users and other stakeholders about their needs and wants, what you will uncover are the most mundane, most rudimentary, most superficial and socially acceptable needs and wants. You can indeed use this information to design a product or service, and you may even have a product or service that succeeds in the marketplace. It will likely be, however, a rather short-lived “win.” Why? Because you are designing to fulfill wants that are subject to the wild winds of passing fashion rather than to catch the fire of an underlying passion. 

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What I found for myself was that it typically took about an hour of talking with a stakeholder, and most importantly, listening attentively, before they began to tell me their real stories. Your mileage may differ according to culture, context, power relations, your personality, and so on. I like to use a semi-structured interview. In this type of interview, there are known questions that I want to ask. But I also schedule plenty of time to let them elaborate, tell me what’s what behind the scenes. I know that in the corporate world, there is an ever-present push for being “efficient” and getting the job done as quickly as possible. So, it’s tempting to get the informant “back on track.”

I always prefer to interview an informant in their workplace. This seems like common courtesy; it puts them more at ease; and it sometimes reveals their use of other people, references, private notes, etc. as well as what they are dealing with in terms of atmosphere, noise levels, interruptions, desk space, etc. It also makes it much more likely that they can retrieve more of their own memories about work incidents more accurately because of all the contextual cues. 

John Whiteside, who ran the Usability group for Digital Equipment Corporation for a time, recounts running various usability studies and gathering data in various ways about a product they were designing for manuscript centers (places where human beings, historically almost always women, transcribed the dictation of others into text on a computer so that it could be edited, re-written, stored, etc.). The first time that they visited their users in the field, they discovered that they spent about seven hours a day typing and about an hour every day counting up, by hand, the number of lines they had typed. So, in one instant, they realized a feature that would improve productivity significantly. 

Guidelines for Soliciting Stakeholder Stories. 

When I managed the storytelling project at IBM Research, I was fortunate enough to hire Deborah Lawrence to help with the project. She thought it would be a cool idea to interview experts in a number of fields whose job, in one way or another, involves soliciting stories. So, she went out and did just that. I believe that her interviewees included medical doctors, policeman, reporters, social workers, and psychotherapists. These various practitioners had very similar guidelines. 

Story Elicitation Guidelines:

  • Provide a “warm-up” period.
  • Tell something personal and revealing about yourself; perhaps tell a story that is a model of the kind of story you’re looking for.
  • Observe an implicit contract of trust.
  • Provide a motivation for the story — why it’s important.
  • Accept the storyteller’s story and worldview.  Don’t resist the story.
  • Reveal who you are, how the story will be used, potential audience and goals, answer questions.
  • Use questions to probe.  Sometimes, a totally “off the wall” question can create space for story to emerge.
  • Empower the storyteller — they are the expert.
  • Avoid threat; don’t appear as an expert yourself.
  • Listen with avid interest.

These may seem fairly obvious such as does a lot of the advice in the book, How to Win Friends and Influence People. (Come to think of it, that might be the single best book you can read if you want a career in HCI/UX). However — back to the guidelines. I think they seem obvious once pointed out, in much the same way that once someone points out the “pig in the clouds” (or the face in the tree) you cannot not see it. 

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The above list is not, of course, meant to be the definitive such list. This was based on one study. If you have additional guidelines or disagreements, please let me know. 


Author Page on Amazon

The Walkabout Diaries

The Myths of the Veritas

A Pattern Language for Collaboration

Travels with Sadie

Fifteen Properties

My Cousin Bobby

The Update Problem

After All

All We Stand to Lose

Imagine All the People

The Dance of Billions

Roar, Ocean, Roar


The Story of Story, Part 1

15 Thursday Jan 2026

Posted by petersironwood in creativity, management, psychology, story, Uncategorized, user experience

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AI, Design, development, HCI, knowledge, leadership, life, management, persuasion, story, thinking, thought, truth, UX

The Story of Story, Part 1

Background.

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Right around the turn of the century, I managed a research project at IBM’s T. J. Watson Research Center on the business uses of stories and story-telling. The project was part of a larger effort on “knowledge management.” One of IBM’s major reasons for being interested arose from their increasing revenue stream from services. However, services such as consulting required a lot of labor; it was competitive. Therefore, the margins on this business were not so high as, for instance, in hardware or system software. IBM invested a lot in tools so that they can make hardware very cheaply and effectively using relatively little labor. The company wanted to be able to something similar with consulting services. The idea was that we could use knowledge management so that the knowledge assets of top-level consultants could be, captured, organized, and then re-used by more junior (and less expensive) people thus rendering higher margins for the company. The success of this approach was fairly limited partly because the knowledge management methods were geared toward explicit rule-based knowledge and specific facts. Much of what experts “know”, including IBM’s top-level business consultants was tacit knowledge. Stories provided a natural way to capture tacit knowledge. Thus, the story project began. 

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My simplistic initial idea was to build a story platform that would enable consultants to write stories about their experiences. After all, sharing stories orally is what experts naturally do anyway. Since I enjoy writing stories, I failed to realize initially all the reasons consultants would not want to share their experiences by writing stories. Writing stories is not so natural or fun for most folks. Partly because of the medium and partly because of higher expectations, it also takes more time. Perhaps, even more importantly, it takes extra time. When consultants share stories, they are often traveling, eating dinner, having drinks together. Sharing stories is something done in a friendly off-hand way, and importantly, it does not take extra time in the way that writing a story would.

In addition, when a consultant says something out loud it is not typically recorded. So, if they misspeak or said something untoward, they have plausible deniability. When someone tells a story live, they also can sense how the story is being received in real time. If the listeners are “into it” the teller can draw things out and make it more vivid. On the other hand, if they are starting to play “Candy Crush” on their phones, you can cut it short. In writing, typically, first you write and then you get feedback. Of course, professional writers often improve things considerably with the help of a copy editor, beta readers and a proofreader. Anyway, over the course of time, we did develop a feasible way to have people tell stories and from those stories, provide information of use to other knowledge workers. 

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Three Patterns for using stories. 

Narrative Insight Method describes techniques for gathering valuable knowledge from experts through the use of storytelling.

Fostering Group Cohesion through Common Narratives is another storytelling technique: in this case, one focuses on building and disseminating stories that illustrate common values.

Fostering Community Learning via Transformed Narratives. This helps solve a dilemma. For organizational learning, it’s crucial to learn from people’s mistakes. Ordinarily though, mistakes are not just used for learning but can bar one from advancement, or from getting raises, and lessen the esteem one’s colleagues might have of the teller. 

In this post, however, I want to describe some of the things I found interesting about stories from personal observations and, to a lesser extent by reading. Here are just a few examples of interesting aspects of stories.

  • Good story writing is not magic. It’s craft. Mastery is a life-long quest, but one can quickly learn a few important things that will help you to write better stories as well as to enjoy more thoroughly the stories you see or read.
  • Stories are memorable and motivating. If you watch people telling stories, they are animated and engaged in a way that is rare when people are discussing facts, pronouncements, or pleasantries. 
  • Business-speak is grey, toneless, neutral, abstract and speaks to the intersection of people’s experiences. Stories on the other hand, can be colorful, concrete, emotional, and, collectively they add to the union of people’s experiences.  
  • Although stories are generally presented in a linear sequence, beneath that, the story actually has a hierarchical structure. Most stage plays have three acts. Within each act, there are a number of sequences. Within each sequence, there are scenes. Within each scene, there are “beats.” 
  • The three major dimensions of story are setting (where, when), plot structure (what happens), and character (the people; what they are like and what they want).  
  • Story lives on conflict; a story explores the edges of human experience; it takes us on an empathic roller coaster ride.

In the next essay, we will begin to see more specifically how to use stories to help us discover problems and issues. Later, we will see that stories are a tool of thought that can be used in many different contexts and in many phases of problem solving and development.

 

 

 

 

 

 

———————————————

Author Page

There’s a Pill for That

Inventing a New Color

The First Ring of Empathy

The Forgotten Field

The Sound of One Hand Clasping

Stoned Soup

The Three Blind Mice

Finding the Mustard

What About the Butter Dish?

How the Nightingale Learned to Sing

After All

Guernica

Dick-Taters

The Impossible

Absolute is not Just a Vodka

My Cousin Bobby

If Only

 

 

Tools of Thought: Scenario Planning

15 Thursday Jan 2026

Posted by petersironwood in creativity, essay, psychology, story, Uncategorized

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AI, decision making, fiction, health, life, mental-health, problem formulaation, story, thinking, tools of thought, truth, writing

Scenario Planning is, in some ways, likely to be a very old “tool of thought.” I imagine when our ancient ancestors prepared for a hunt, they would imagine what they would do and where and how and also imagine how their intended prey might react. Personally, I don’t think this kind of imagining is limited to human thinking. 

I take our Golden Doodle out for a walk every morning. She likes going for a walk. And, she has a pretty good “mental model” of the steps I take as I prepare. She gets more excited as she sees me getting close to the actual walk. On her morning walk, she typically urinates at least once and also defecates. She has numerous favorite places although she also improvises. Her walking behavior varies qualitatively if she “really has to go” and she aims for places to go that are closer. She also likes to steer us toward places where we’ve seen other people, dogs, animals, or other recent interesting phenomena. Her “imagined scenes” may be more olfactory than visual, but she’s anticipating. 

If scenario planning is such a common mental phenomenon, you might legitimately wonder why it needs to be examined as a tool of thought. 

Here’s the rationale. Although, in my experience as a researcher, as a teacher and as a therapist, almost everyone pictures possible future events but the way they do it could be vastly improved. For example, some people tend to imagine only negative consequences. In extreme cases, their habitual imagining focuses on the worst possible outcome. In fact, they sometimes focus, not only on the immediate worst outcome. They use that negative outcome as the onset for a whole train of imagined bad result. “There’s no way I’ll get an offer. I won’t get this job. Or, any job. It’s impossible. I’ll go broke and live on the street. I’ll likely be killed by one of those people who kill homeless folks for no reason. I’ll die lonely and forgotten. Now, I’m too depressed to go for a job interview. What’s the point? Just to end up dead?”

Photo by Zafar Mishkat on Pexels.com



Other folks go to the opposite extreme. They focus only on the best possible outcome.
“We’ll attack Cuba with a small force and the Cuban people will immediately join us in a counter-revolution and oust Castro!” Or—“Once we take control of the oil, this war will pay for itself!”



To some extent, thinking of multiple possible outcomes is addressed in another tool: Many Paths. 

It is important to be able to consider multiple scenarios. In general, it is also critical to be able to communicate imagined outcomes to others. That’s where storytelling comes in. Although scenario planning and storytelling are not identical, they are close cousins. Next, we will consider in some depth the topic of stories. How does one find, create, and personalize stories (or scenarios) and present them in a compelling fashion?

——————-

Author page

Many Paths

It was in his Nature

Donnie Takes a Blue Ribbon for Spelling

Small Successes Early 

Coelacanth 

That Cold Walk Home

Timeline for RIME

Wilbur’s Story

What Could be Better? A Horror Story.

As Gold as it Gets

A Mind of Its Own

After the Fall

Travels with Sadie 

The Walkabout Diaries

The First Ring of Empathy

The Orange Man

Stoned Soup

The Three Blind Mice

Non-Linearity

04 Sunday Jan 2026

Posted by petersironwood in America, management, psychology, Uncategorized

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AI, environment, equilibrium, feedback loops, life, ping pong, politics, research, science, sports, story, systems thinking, table tennis, testing, truth, writing

Non-linearity

A Chessboard Full of Rice

According to myth, the Emperor’s wise adviser once did him a great favor. So grateful was the Emperor that he begged his wise advisor to take any gift she might like from the vast treasures of gold or jewels, any lands or gardens, any of the Emperor’s many male children to be her companion. However, the advisor answered as follows: “Thank you for your generosity, oh mighty Emperor. I have no need of great material wealth. My needs and wants are simple. I do get hungry and thirsty, of course, as do we all, and sometimes my household runs short of rice. You see this fine chessboard?”

battle black blur board game

Photo by Pixabay on Pexels.com

“Oh, yes, my wise counselor, it is indeed finely made of gold and silver and I would gladly give you twenty such!” 

“Thank you again for your generosity, but I only wish for a some grains of rice. Give me one grain on this space and tomorrow, two grains on this space and the next day, four grains on this space. Each day for 64 days, double the number of grains of rice you gave me the day before. At the end of the 64 days, I will ask for no more.” 

The Emperor looked puzzled. “Surely, you must have something more valuable than rice! Name it!” 

“No, Sire, that is all I desire. Just the doubled rice will do quite nicely.” 

“Well, it shall be so!” And thus the Emperor told his staff that they were to provide a grain of rice for the first day, two grains of rice for the next day and to double the amount each day until all 64 days had passed. At first, it seemed such a pathetic gift for such a great favor. 

Even after 8 days, the wise counselor only received 128 grains of rice – not even a bowlful. 

Readers familiar with exponential growth realize that on the 64th day, the Emperor has promised to deliver 2**63 grains of rice. This is not only more rice than the Emperor had at his disposal. It is more grains of rice than exist in all the kingdoms of earth. To be exact, the last payment is meant to be 9,223,372,036,854,775,808 grains of rice while the total is one less than 2**64. To put the matter scientifically — it’s a lot of rice! Much more than exists in the world. 

How would you like the story to end? A wise Emperor, to my mind, would thank the counselor after a couple weeks and say, “I see, oh wise Counselor, that you used my gift to give me another gift to enhance my wisdom. For I now understand that what seemed at first an easy thing to do is actually quite hard. Doubling soon undoes even the richest king. I will keep this in mind when I think about interest rates and population growth.” 

A crummy Emperor, on the other hand, might say, “I offer you a gift and you see fit to embarrass me by making me agree to an impossible task? Boil her in oil!”

The Lily Pad Pond Puzzle. 

Beside my house is a pond. In this pond, a lily pad began to grow. Every day, it doubled in size. On day 20, it completely covered the surface of the pond. The surface of the pond is 400 square feet. How many days did it take to cover half of the pond? 

red and green lily pads focus photography

Photo by Skitterphoto on Pexels.com

At first glance, you might think this problem is insoluble because you don’t know how big the lily pad was initially. In fact, you don’t even need to know how large the pond is. It will cover half the pond on day 19.  

The Ping Pong Table Ping Pong Player Population

When I began at IBM Research in 1973, I soon discovered that a fair number of researchers were avid table tennis players. At lunch time, somewhere between six and twenty researchers would show up to play. There were two tables and some small amount of room for spectators to stand on the edges of the two ping-pong rooms and watch. Our rule was that if a person won, they would stay at the table and a new challenger would play. However, if you won three times in a row, you had to sit down regardless. I didn’t go over every lunch time, but I went over quite a few times over the course of my first ten years there and there was invariably someone to play with. Sometimes, I had a longer wait time than others, but it was never too long a wait. 

Then, because management wanted to use one of the two ping-pong rooms for other purposes, they repurposed one of the rooms. Now, there was only one ping pong table. In the two ping-pong table case, remember, I never had to wait too long nor did I ever go there and have no-one to play. As I said, the number of players varied between somewhere around six to twenty. What is your prediction about how many players showed up when there was only one ping pong table? 

Here’s what happened. The first day after this change happened, I went over and about fifteen people showed up. I, like everyone else, waited a long time for a game. Our “official” lunch hour was actually 42 minutes and the building was a five minute walk away. So, if you had to wait a half hour for your chance to play, it really wasn’t that much fun. In addition, there were some more subtle effects. All the players were good, but there some substantial differences in skill level. People tried to arrange it so that they played someone at about the same level. WIth only one table, this was trickier. In addition, when a relatively large number of people showed up, it was too crowded for everyone to see the match without interfering with play. It happened that I was too busy to go for a few days. The next time I showed up, no-one was there. Some of us talked about trying to “organize” the ping pong to insure that enough people showed up but everyone was busy and no-one wanted to take this on. Scheduling researchers is harder than you might think. It was hard for people to make a commitment to show up at noon because a meeting might run over, their manager might give them extra work, etc. The number of people showing up swung wildly for about two weeks and then stabilized. 

At zero. 

What had been a vibrant community with two ping pong tables did not stay the same size, or shrink to half when we were limited to one table. It went to zero. 

Warring Positive Feedback Loops. 

We’ve already talked about “positive feedback loops” which are also known as “vicious circles.” Sometimes, there are actually (at least) two positive feedback loops hiding beneath what appears to be a stable system. In the Case of the Missing Ping Pong Table described above, one positive feedback loop was simply that when you went there and had a good time through some combination of watching good matches or playing yourself, you were more likely to go there again. There was also a positive feedback loop that was more of a social nature. The more people who were there, the more likely it was you would find a good or interesting match. It was also more likely to be able to find someone you wanted to have a conversation with although the venue prevented this from being a big part of the adventure. Another way that having more people there increased the chances that more people would be there the next day was that it was kind of exciting to have a larger audience watching, cheering, throwing the ball back when the ball crept under the radiator after pin-balling around for awhile after a decent slam. 

IMG_1075

At the same time, there were other feedback loops, sometimes of the same factors but in a different range. For instance, beyond the point of having the periphery of the playing field covered one or two deep, additional spectators added only a little excitement and they were more likely to infringe on the needed space around the table. In addition, while the first ring of spectators felt very much a part of the action, the experience for the second ring of spectators was far less engaging. While I mentioned above that more players meant a better change of finding a good match, it also meant that one had to wait longer between matches. The worst case scenario, of course, is that you are the only one who shows up. 

Behind Every Abstraction are a Host of Personal Stories. 

Yes, you can practice against the wall, and I did this a few times, but it is significantly less fun than a real match. I love to serve, for instance. I have a raft of difficult serves. Just to give you one example, with most set-ups, I can hit the right side of the ball so thinly that I put enough side-spin for the ball to appear as though it isn’t even going to hit the table on the second side, but it does; it curves radically back around to the left. Sometimes people are so surprised that they miss it entirely. Even if they get there, the sidespin often makes them hit it off the table or the curve causes them to mis-hit the ball on their thumb or finger. I can also add a fair amount of top-spin or under-spin as well. Anyway, I didn’t get to do any of that just hitting the ball against the wall. The wall was not perfectly smooth either. So I might hit three of four shots and then the ball would hit a little imperfection in the plaster and careen off to scribble scrabble along the floor and then crawl under the radiator. It’s the kind of annoyance that everyone has experienced. And if someone else is there, you can kind of glance at your friend who nods nearly imperceptibly as you get down on your hands and knees and stretch your fingers into the territory of God-knows what spiders or broken glass and feel around through the grit and dust until you retrieved the ball. And that little glance and that little nod actually make quite a difference. If you’re on your own, it’s not any fun at all. It’s just an annoyance. The only reason I even bother to hit against the wall is to learn to keep focus for extended periods of time. For this, it is good practice and a good challenge. But, if I’m interrupting this to go fish my hand into a pile of dust every couple minutes, it isn’t so likely I’ll come back. 

close up portrait of owl against sky

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These various factors were all in a dynamic balance so long as there were two tables. When the tables went from two to one, however, what had been a stable equilibrium became a very unstable one. Eventually, of course, it did find a new equilibrium point and that was zero. To crawl out of that, one person might show up. But most of the time, they were the only one. So, they would be less likely to come again. Even if two showed up, since no-one could play every day, you might still find yourself wondering whether someone would be there the next time. 

bandwidth close up computer connection

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You might have read this whole story and wondered why the hell this building full of Ph.D.’s couldn’t get their act together and arrange some matches. It’s an interesting question and here is my personal opinion. When it came to these brilliant scientists and engineers, they came from every part of the globe and they came in all shapes and sizes. Some were vastly overweight and others were ultra marathoners. But the ones who liked to play table tennis were, by and large, athletic and “hyper” – an impatient lot. What all of us really loved was working to find out the truth. And, these truths that we sought were ones the company that we worked for wanted us to seek. True enough, but by the same token, that meant the truth found and utilized would make people’s lives better in some way in the not too distant future. But working in a corporation also meant doing a bunch of administrivia. So, the ping pong set of people, in particular, wanted to get up from their intense sedentary mental and administrative work and play hard at something completely physical and different. The last thing any of us wanted to do was add more administriva to our lives. 

The Takeaway

 It’s easy and common to assume implicitly that the systems you deal with are linear.

They often aren’t. 

Things can go out of control extremely quickly (into a dominant positive feedback loop) once the dynamic equilibrium is disturbed. 

Would the invention of the iPhone have kept the ping pong community going? 

Another takeaway: there are two quite distinct ways of analyzing that are going on in the essay above: a fairly abstract one (even if it uses concrete examples like rice and lily pads) and a very concrete and experiential one. In my experience, both of these modes are useful and valid and if taken together give a fuller picture of what’s going on. My experience in this was mainly in human computer interaction but I think it is equally true for many in law, medicine, management and many other fields. What’s your experience? 

———————————

Author’s Page on Amazon.  

The Update Problem

What About the Butter Dish?

A Little is Not a Lot

The Jewels of November

The Stopping Rule

Wednesday

We Won the War! We Won the War!

Roar, Ocean, Roar

Destroying Government Efficiency

E-Fishiness Comes to Mass General Hospital

Small Things

The Silent Pies

13 Saturday Dec 2025

Posted by petersironwood in America, family, fiction, psychology, story, Uncategorized

≈ 1 Comment

Tags

collaboration, cooperation, family, fiction, life, politics, story, teamwork, truth, USA, writing

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The first time I won the prize, I was only 8. I had only had my two-wheeler for about a year when my gang of neighbor guys jointly decided it would be a lot more fun to ride our bikes if they made as much noise as real motorcycles. I can’t speak for the others, but it never occurred to me that other people in the neighborhood might not find this increased noise level “really cool!” 

Of course, we weren’t always riding our bikes. Sometimes we played in Lynn Circle at the end of our road. It served as a makeshift playground for baseball, kickball, and soccer as well as a free hippodrome for our races. This arrangement had one slight flaw. There were no fences. So, invariably, a ball would go careening off the pavement onto someone’s lawn. 

In our neighborhood, everyone’s house looked fairly similar, but they expressed themselves through their small gardens and lawns. Some people, like my dad, really worked at making our small lot at least something gardenish. Other people did little but mow their lawn every so often. But some treated their lawns as they might, at any moment, be teleported to the Master’s Golf Tournament for emergency green replacement. Universally, these people had no children at home. When that was so, none of them interacted much with the kids, the parents of the kids, or even, each other, as I can recall. 

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When a stray ball dribbled up into our lawn, someone just ran up and got the ball. No big deal. But if someone hit a ball into one of the three lawns that were antiseptic enough to serve as operating tables for open heart surgery–YIKES! Of these, the most stringent by far was “Old Lady Lynn.” When a ball went into one of the antiseptic lawns, we tried to reconnoiter the situation before even attempting to grab our ball back. We would consider whether there was a car in the driveway, whether there was any sign of life coming from the domicile in question. Only if we were fairly sure no-one was at home would we walk and get the ball. If we weren’t sure, we’d run up and snatch it as quickly as possible and then duck into a “friendly” back yard quickly enough so that we wouldn’t be identified. 

Old Lady Lynn always seemed to be at home. We imagined, because of her invariable and instantaneous reaction, that she spent all her waking hours peering out between curtains at her lawn to insure that none of us trampled her grass. 

Our gang decided to begin our little decibel enhancement project by each of us buying the loudest bell we could find. These were not modern, laser-guided, AI-enhanced sonic systems but simple bells that you had to operate with your thumb. It’s intended use was to prevent injuries and save lives by giving the bike rider a way to “warn” others of their impending presence to that the other person so they didn’t accidentally wonder into your path.

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We didn’t give that much thought. But we did give thought to how cool it sounded when we all rode around the circle clanging the bells.  Of course, even way back then, if you had a new toy or technology, you had to show it off incessantly and that’s what we did. 

Unlike the instantaneous reaction Old Lady Lynn had to our incursions onto her lawn, it took several days for the complaint to filter back to my parents. My parents (thank goodness) were not the sort to take my side regardless of ethics or consequences. I convinced my buddies that if we didn’t strike a compromise, our parents would take all our bells away. Our development project at that time, consisted of only three paved streets, but there were plenty of interconnecting dirt roads and paths that sported no houses on either side. Now, when we left the paved roads of civilization and rode off onto the dirt roads through the woods, we celebrated with cheers and bells as we crossed the threshold into non-civilization, a place where we could talk with each other without the constant reminders of parents and parenting. 

The golden sunrise glows through delicate leaves covered with dew drops.

A few days later, I was reading a book about dinosaurs when I heard a knock at the door. Soon, I heard the unmistakable wobbly tones of Old Lady Lynn. I couldn’t hear what she was saying nor what my parents said, but they sounded friendly. Then, the unbelievable happened. I heard them all laugh. It had never occurred to me that Old Lady Lynn would ever–could ever– laugh, or that she ever had laughed. 

I debated whether my appearance would make things better or make things worse, but in the end, I felt I I had to participate in whatever was happening. I hadn’t even finished opening my own door when I noticed a most amazing aroma! My eagerness spiked and I trotted into the kitchen. Steaming on the table: Not one but two warm, freshly baked blueberry pies. That smelled delicious!

My mom said, “Look, Mrs. Lynn was so happy you got those boys not make that bell clanging racket near her house and instead having your No-Bell in the Neighborhood Policy, she baked two pies.” 

The pies were amazing, but what was even more amazing that Mrs. Lynn became friends with my parents, and even with me. Every year, for the next six years we lived there, Mrs. Lynn gave me two pies. No two years were identical. All the pies were fresh baked and delicious: blueberry, raspberry, rhubarb, pumpkin, custard, cherry, and—my personal favorite—pecan pie. 

———————

Now, more than seventy years later, when I take Sadie for her morning walk, we often walk by a property with a self-proclaimed “Invisible Fence.” It’s been around for awhile, but it was invented in 1973; that is, about 20 years after the story recounted above took place. My neighbor’s invisible fence does seem to work for her two large and friendly dogs. They bark as we pass but do not accost us on the road. 

But the self-imposed boundaries of invisible fences have a long history in humankind. 

The reality is that we’re all part of one Great Tree of Life. 

All fences are temporary but, 

The impact of connection ripples forever. 

———

Author page

Math Class

You Must Remember This

Ripples

Roar, Ocean, Roar

Imagine All the People…

The Dance of Billions

The First Ring of Empathy

A Pattern Language for Cooperation and Collaboration

Your Cage is Unlocked

Impossible

The Doorbell’s Ringing! Can you get it?

02 Tuesday Dec 2025

Posted by petersironwood in creativity, design rationale, psychology, story, Uncategorized, user experience

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books, problem finding, problem formulation, problem framing, problem solving, story, thinking

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After a long day’s work, I arrived home to a distraught wife. Not, “Hi, sweetheart” but “This doorbell is driving me crazy!” 

Me: “What doorbell? What are you talking about?” 

People differ in how they perceive the world around them. In my case, for instance, I’m very easily distracted by movement in my visual field. Noise can be annoying, but it rarely rises to that level. For instance, when TV commercials come on, I simply “tune them out” and instead tune in to my own thoughts. My high frequency hearing isn’t too great either. So, at first, I didn’t understand what my wife was referring to. 

Beep. 

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“That! That doorbell beep!” 

Ah, now I understood. And, there it went again. Once I knew what to listen for, I had to agree it was annoying though much more annoying to my wife because she’s more tuned in to sound than I am and her ability to hear high frequencies is also better.

She then upped the ante. “I have to leave. I can’t stand it! You have to make it stop!” 

I looked at the wall between our entryway and the kitchen. That’s where the doorbell ringer was. I unscrewed a couple of screws and removed the housing. Inside was the actual doorbell and three wires. A quick snip should at least stop the noise until we figured out a more permanent fix. I sighed. I suspected we would have to buy a new doorbell. Then, I laughed a bit as the Hollywood scenes from a hundred movies flashed before my eyes:

The Hero finds the bomb, with its conveniently placed timer, but it’s counting down 30 seconds, 29, 28. He has to cut to cut a wire! But which one!?

The consequences of my error would not be so great. Still…So, I cut the black wire.

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BEEP! BEEP! 

OK. I cut the red wire.

BEEP! BEEP! 

OK. I cut the green wire, the last wire. I was having trouble understanding why it would be necessary to cut all three wires. But whatever. I had now cut all three wires.

BEEP! BEEP!

??

Electrical circuits don’t work by magic. How can the doorbell be beeping when it has no power? 

It can’t. 

Photo by Pixabay on Pexels.com

It wasn’t the doorbell at all.



Months earlier, my wife & I had attended a Dave Pelz “Short School” for putting, chipping, and sand shots. At that course, we received a small electronic metronome — about the size of a credit card. The metronome was to be used to help make sure you had a consistent rhythm on your putting stroke. Since the course, the metronome had sat atop our upright piano. Apparently, one of the cats had turned it on and then slapped it onto the floor behind the piano. The sounding board both amplified the sound and made it harder to localize. Eventually, we tracked it down, fished out the metronome from behind the piano and clicked it off. Problem solved. 

Except for the non-functional doorbell. 

I had initially “solved” the wrong problem. I had solved the problem of the mis-firing doorbell by cutting all the wires. That was not the problem. I had jumped on to my wife’s formulation and framing of the problem. There are plenty of times in my life when I had solved the wrong problem without any help from someone else. This isn’t a story about assigning blame. It’s a story about the importance of correctly solving the right problem. 

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It is very easy to get led into solving the “wrong” problem. 

In the days ahead, I will relate a few more examples. 

———————————————

What about the Butter Dish? 

Index to “Thinking tools” 

Author Page on Amazon

Wednesdays

Labelism

The Update Problem

The Invisibility Cloak of Habit

Where does your loyalty lie?

The stopping rule

Business Process Re-engineering

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