• About PeterSIronwood

petersironwood

~ Finding, formulating and solving life's frustrations.

petersironwood

Tag Archives: leadership

Don’t Throw Out the Baby with the Bathwater!

08 Thursday Jan 2026

Posted by petersironwood in creativity, essay, psychology, Uncategorized

≈ Leave a comment

Tags

AI, politics, life, truth, leadership, thinking, USA, management, writing, mental-health, problem_solving, Problem_finding

On Throwing Out the Baby with the Bathwater. 

adorable baby beautiful bed

Photo by Pixabay on Pexels.com

Babies are a pain. Let’s face it. Of course, they are. But they are also a joy. Not only that, they are the future of humanity. Yet, it’s true that they require a lot of attention. And, they have unpleasant by-products, bathwater being one of the least unpleasant. But we say, “Don’t throw out the baby with the bathwater” because we humans do have a tendency to over-emphasize whatever the negative aspects of something are and take for granted the good parts. 

For example, let’s say that your furnace goes out. You are sitting there one cold, wet November evening, before winter’s knife edge of cold is softened by the splendor of a snowfall’s sparkle. No, this is an evening for complete relaxation; it’s the end of a frustrating day at work. Time to settle down with a little Jack Daniels on the minimal rocks and watch the next episode of your favorite TV show. But you find yourself thinking: “It’s cold in here!” So, up you go to see whether someone — certainly not you — has set the thermostat too low. No, you see that it’s set to 72F. But the actual temp is only 67F. No wonder it’s chilly. You put on your slippers and pad down the basement stairs to look at the furnace. It’s not running. 

burning campfire

Photo by Berend de Kort on Pexels.com

You feel that you have been cheated out of your richly deserved and eagerly awaited evening of relaxation. Instead, through no real fault of your own, you find these plans and dreams in shambles and you have to go through a series of hoops, each of which will steal some of your money, and equally important, steal some of your time away from activities you’d prefer. The path in thinking that is tempting to take is to “throw out the baby with the bathwater” and decide that the company or the manufacturer is evil. (They might be, of course; my point is simply that deciding that on the basis of the evidence at hand is not warranted). You might even decide that all heating companies or even all companies or, in extreme cases, everyone else is evil. 

A similar line of thinking, again completely understandable, is something like the following. “Well, when I grew up, we just put everything in the trash. You know. We didn’t have to recycle things. If it was good enough for my parents not to recycle, it should be good enough for my kids.” It really doesn’t seem fair. After all, you were just doing what you had been taught was right and now, all of a sudden, like an infomercial embedded in a sit-com, you are supposed to do something different that does take some extra time. And why? 

assorted plastic bottles

Photo by mali maeder on Pexels.com

As the population of earth grows and grows, our own behavior will inevitably be influenced by a greater and greater number of people. That would be true even without the fact that nearly half of earth’s 7 billion human beings [That was early in 2019; now, it’s 8.3 billion and 68% have access].  now have access to the Internet. Sometimes, that interconnectedness puts constraints on your behavior or makes you feel uncomfortable. On the other hand, that same interconnectedness is what allows so many people (hopefully you included) to live in far better circumstances than did any Medieval king. 

Because we humans trade skills, and natural resources, and cultural strengths, and ideas, and money throughout this whole diverse world, our standard of living is a symphony of glorious possibilities instead of a tuning fork forever singing the monotone of “Sing, Johnny One Note.” But we tend to take for granted the affordable laptop, the central heating and air conditioning, the car now fitted with life-saving seat belts and air bags, the cancer treatment that saved your life, or the pollution regulation that prevented you from getting the cancer you would have gotten without those regulations. You have access, I hope, to a public library and the Internet where you can find out about the world’s great architecture, the world’s great ideas, the world’s great art. Think about that. The world’s knowledge is at your fingertips. Not just the knowledge of your family, or your town, or your state, or your country — the world’s knowledge. And, of course, it isn’t just you. More than 5.5 billion people on earth have this access. And, they can invent, and learn, and dialogue together to create a much better world. 

fullsizeoutput_1372

And that much better world will necessarily be different from the world of today. Being different means that people such as you and I will need to change; learn; and sometimes we will be uncomfortable. It’s understandable that it’s somewhat disconcerting. But we need to look at this in balance. The modern world gives us many good things. Yes, it has some unpleasant side-effects. If we work together though, with the knowledge of the world at hand, we should be able to find ethical and effective paths forward. 

It isn’t only in terms of world-wide cooperation (or lack thereof) that we need to take a balanced look. It’s easy to get frustrated with an actual baby and temporarily forget how wonderful it is. It’s easy to get frustrated with college courses, or roommates, or spouses, or co-workers, or technology, or stop lights, or —- when what is really causing that frustration is not the totality of any one of those things. Stop lights actually speed you on your way! If you’ve ever been to a busy intersection when the traffic light stopped functioning, you’ll quickly see how much worse off things are without the traffic light. 

black traffic light

Photo by Davis Sanchez on Pexels.com

So, please, let’s all have the best 2026 that we can. But when you encounter one of the many frustrations of modern life, let’s try to do a better job of seeing the totality of the system, not just the bothersome part. It’s not easy. When your down jacket, usually so comfortable and warm, happens to send the spiky end of a feather into your neck, it’s natural to focus for a moment on the sharp spike. Okay. We all do that. But let’s also remember that ancestors, not so long ago, would have loved to have a down jacket against the winter freeze. 

beautiful blowing cold cute

Photo by Pixabay on Pexels.com

Don’t throw the baby out with the bathwater! 

————————————

Author Page on Amazon. 

Corn on the Cob

Finding the Mustard

What about the Butter Dish?

The Invisibility Cloak of Habit

You Bet Your Life!

Essays on America: The Game

The Self-Made Man

Wednesday

The Stopping Rule

OOPS!

The Update Problem

Roar, Ocean, Roar

 Representation 

22 Monday Dec 2025

Posted by petersironwood in America, management, psychology

≈ Leave a comment

Tags

AI, Business, Design, Dictatorship, Feedback, leadership, life, measurement, politics, problem solving, programming, Representation, science, symbol, testing, thinking, truth, writing

 Representation 

“Choose your words carefully.” We have all heard that advice. It’s good advice and choosing a good representation is key to solving problems, but the general point extends beyond choosing words. Take a few moments now to divide DCXXXV by IX without translating to Arabic numerals. Go ahead. I’ll wait. 

A photo I took of a plant in our garden known as “black roses.”

Choosing the “best” representation for a problem depends on the nature of the problem but it also depends on your own skills and experience with a representation. If you have memorized the multiplication tables up to 99 x 99 (rather than only up to 9 x 9), you can use different techniques for multiplication than if you haven’t. If you already know how to program in FORTRAN and LISP, some algorithms will be easier to program in FORTRAN and some will be easier in LISP. But if the only language you know is R, then under most circumstances, it will be far faster and less error prone to use R than to learn another language and then use that one. 

Every representation of a real-world situation will necessarily make some features of the situation obvious and other features will be hidden or less obvious. An elevator, for instance, might say, “Capacity: 12 people.” If all of the people are wildly obese, then 12 may not fit into the elevator. The capacity sign is assuming that the people will be somewhat average. If there are 12 adults in the elevator, and one of them is holding a newborn, it won’t make much difference. If there are only 10 people in the elevator and each one has a large suitcase full of gold bullion, there may be room for all 10 to stand, but the total weight of the cargo may exceed the capacity of the elevators, snap the cable, and plummet you to your death. Remember that the next time you get on an elevator filled with folks who have suitcases of gold bullion. 

bullion gold gold bars golden
Photo by Pixabay on Pexels.com

Every representation has its limitations. If you’re familiar with a field, you will hopefully learn to recognize what those limitations are. In a famous book, The Mythical Man-Month, (still worth reading, though it should be called “Person-Month”), Fred Brooks shows that such a metric as “man-month” or “person-month” has serious limitations in planning and executing software projects. Some have paraphrased his message this way: “You can’t use nine women to make one baby in one month.” According to Brooks, who had plenty of experience as a high level manager of large software projects, when management finds that a software project is behind schedule (which is quite often), there are two major reactions of management: 1) require more measurements, reports, and presentations to management and 2) hire more people. 

batch books document education
Photo by Pixabay on Pexels.com

The issue with reaction 1 is partly that it takes time away from the managers and workers in order to make those measurements, prepare those reports and presentations, and to attend the meetings. Beyond that, it puts the focus of attention on those measurements (representations) which will only be at best, modestly correlated with what the real problems are. If, for instance, requirements keep changing, or there are incompatibilities in the requirements, measuring lines of code produced is not only useless in itself; it keeps people from tackling the hard problem. A solution to a hard problem might be telling the client that there can be no more changes in requirements. A solution to a hard problem might be resolving the incompatibility in requirements. One can count lines of code pretty easily. One can count other things like “function points” with a little more work but it doesn’t require getting into the “hard” and people-oriented problems that really need to be solved. 

fullsizeoutput_12f8

Reaction 2 – adding more people – will put more “resources” on the project. You can easily count the people. You can easily count the hours they work. The problem is that a person-hour is, like the elevator capacity, an over-simplified metric. In fact, it is a much worse representation of the resources on the project than the elevator metric. First of all, studies show that even among programmers with equal training, there are often ten-fold differences in productivity. The second, and even bigger issue is that even really productive programmers who are added late to a project will have to learn about the project: the people, the requirements, and the code base. If these new people are stolen from an existing project, that will also put that project in jeopardy as well. If they are instead new hires, then in addition to all the technical knowledge that they need to come up to speed on, they will also have to learn all sorts of administrivia that will take time and brain space away from the project: how to commute to work, where the cafeteria is, how to fill out time cards. Most likely, they’ll have to attend ethics training, and diversity training, and safety training. Even worse, a lot of the knowledge that they will need to become a productive member of the team mainly exists in the heads of the very people who are doing the programming now! This means that the busiest, most productive people on the project will have to take time away from programming to spend it instead on answering questions that the new people will have. 

Even this understated the real impact however. Let’s look at that phrase I just used, “…will have to take time away from programming to spend it instead…” What hidden assumption about representation is buried in this phrase? It gets the reader to think along the lines that time is additive. If I am deeply involved in programming and I get an IM or phone call from a newbie asking me a question about the project, it might take an hour to answer. Does that mean I have subtracted an hour from my own productive programming? No. It’s probably much worse than that. Why? Because I am not a machine, but a human being. It will cost me much more than the hour to get back to the same state of flow that I was in when I was interrupted. 

I was involved for a time in looking at programmer productivity for high performance computing  using various tools and the X programming language. One of the people I interviewed put it this way: “My manager calls for an hour meeting for 10 am when I am in the middle of a complex [parallel programming] problem. He thinks he’s taken an hour of my time. For him it’s an hour long meeting. But for me, he’s really destroyed the whole morning.”  

fullsizeoutput_1163

These representational issues apply far beyond software development. For example, in the USA and in many other countries, we look at GDP as a measure of the economic productivity of the country. But how does this metric shape — or distort — our view of productivity? If a parent stays home with small children and they both love the time together, and the parent uses that time to help grow a loving, educated, productive citizen, it adds to the well-being of the country as well as that child and that parent and that family. But GDP? Nada. If instead, the parent paid money to put the child in mediocre day care, that would add to the GDP. 

man and woman holding wine glasses
Photo by rawpixel.com on Pexels.com

Similarly, if I go to the grocery and buy a hard, tasteless tomato for myself, I will pay for the growing of that tomato, advertising it, shipping it, warehousing it, displaying it, and for the genetic alterations so that the tomato, while tasteless, is easy to transport without spoiling. Yay me! I have added to the GDP. But if I go to a friend’s house and taste a wonderful tomato, ask for some seeds or a cutting and grow my own heirloom tomato, watering it lovingly with rainwater, weeding around it, and fertilizing it with compost, I have added zero to the GDP. Yet, the tomato will give me more pleasure, not less, than the croquet balls they have in the store. 

Representation is a good thing! Humans use symbolic thinking to do many things that would be difficult or impossible without these kinds of representations. But we must remember the limitations and not confuse reality with our representations of reality. 

This is not a new phenomenon. In the American Revolutionary War, high ranking British military officers could not understand why the British navy “refused” to navigate their warships up the Bronx River to attack revolutionary positions upriver. If you’ve ever seen the Bronx River, you’ll realize why immediately. But the maps that the British brass looked at showed a navigable river! 

river inside forest near brown leaf trees
Photo by Nashwan guherzi on Pexels.com

Yes, we need to use representation in our thinking. But we also need to think about our representations. You cannot assume that the one that is customarily used is “right” in all circumstances. People of different backgrounds and cultures will often use somewhat different representations of a problem or situation. (This is one of the advantages of diversity). However you do it, it’s worth questioning whether the way you are representing a situation or problem is optimal, or even adequate, for the problem at hand. 

Suppose you are measuring “the number of user errors” that users make while using a prototype text editor. You move from prototype A which averaged 10 user errors per half hour test to prototype B which only averages 5 user errors per half hour. Yay! You’ve cut user errors in half! But what if the errors you eliminated were all fairly trivial; e.g., people with version A couldn’t figure out how to number their footnotes with Roman numerals instead of Arabic. In version B, that error, along with other trivial errors, was eliminated. But one of the new errors causes the system to crash and all the user’s work to be lost. Have you really made progress? 

All errors are not alike. All dollars are not alike. All people are not alike. Not even all tomatoes are equivalent. We constantly over-simplify and yet in some cases it’s necessary in order to deal with complexity. I don’t see how all such errors can be avoided. But it’s crucial for everyone, but especially for managers and executives, to be open to the cases where the representation that is being used has become counter-productive rather than “doubling down” on such errors. Finding and fixing errors of representation are generally harder to diagnose and fix than errors made with a representation. That is all the more reason why everyone, but especially leaders, must be open to changing the way issues are represented. 

IMG_9627

It is no accident that dictatorships generally result in nations wherein people have both less material wealth and less enjoyment and freedom. A dictator typically refuses to admit mistakes and fix them even if it means murdering someone to make the problem appear to go away. Ultimately, this process ruins any organization. Such a person need not be a national leader. They can be a company manager, a coach, a corporate executive, or a parent. Everyone makes errors, including errors of representation. But a reasonable person is open to fixing it when new information becomes available. You can be like that too. 

sunset beach people sunrise
Photo by Pixabay on Pexels.com

———————————-

Author Page on Amazon

Essays on America: Labelism

Reality Check

Wednesday

The Invisibility Cloak of Habit

Fish have no Word for Water

After All

All We Stand to Lose

A Lot is not a Little

Happy Talk Lies

The Loud Defense of Untenable Positions

At Least he’s Our Monster

Plans for US; some GRUesome

Siren Song

We Won the War! We Won the War!

————————————

 

   

Systems Thinking: Positive Feedback Loops

17 Wednesday Dec 2025

Posted by petersironwood in America, creativity, psychology, Uncategorized

≈ Leave a comment

Tags

AI, Artificial Intelligence, books, chatgpt, Design, Feedback, government, innovation, leadership, learning, machine learning, management, politics, POTUS, problem solving, science, sense-making, society, systems thinking, thinking, vicious circle

Systems Thinking: Positive Feedback Loops

brown wooden stairs

Photo by Jimmy Chan on Pexels.com

One of the most important tools of thought that anyone can learn: “Systems Thinking.” I touched on this in yesterday’s post “And Then What.” I pointed out that when you take an action that impacts a system such as a human being, a family, or a country, it often does not react in a mechanical way. 

Here are some examples. For many years, the United States and the USSR were involved in a cold war arms race. Every time the USSR added more nuclear missiles to their arsenal, the people in America felt less safe. Since they felt less safe, they increased their armaments. When the USA increased nuclear weapons, this made the Soviet Union feel less safe so they increased their arms again and so on. This is what is known in Systems Thinking as a “Positive Feedback Loop.” It is also popularly known as a “Vicious Circle” or “Vicious Cycle.” 

Let’s say that you are in pretty good shape physically and regularly run, play tennis, or work out. The more you exercise (up to a point), the better you feel. Feeling better makes you feel more like exercise and more exercise makes you feel better. People call this a “Virtuous Cycle” or “Virtuous Circle” because we think the outcome is good. But formally, it is the same kind of cycle. 

active adult athlete body

Photo by Pixabay on Pexels.com

The most important thing to recognize about a Positive Feedback Loop is that it can be run in either direction. At some point, the US reduced their nuclear arsenal and this decreased the perceived threat to folks in the Soviet Union so the soviets felt that they could also reduce their nuclear arsenal which in turn, made people in the US feel safer and led to further reductions and so on. 

grey jet plane

Photo by Pixabay on Pexels.com

Similarly, if you stop exercising for a month, you will tend to feel pretty crappy. Feeling crappy makes you feel less like exercising and this in turn makes you exercise less which in turn makes you even more out of shape, feel worse and be even less likely to exercise. You can break such a “vicious circle” by starting to exercise – even it it’s just a little to start moving the circle in the “virtuous” direction. (Incidentally, that’s why I wrote “Fit in Bits” which describes many easy exercises to get you started). 

woman in white bed holding remote control while eating popcorn

Photo by JESHOOTS.com on Pexels.com

“Vicious circles” also often cause disagreements to escalate into arguments and arguments into fights. Each person feels “obligated” not to “give in” and the nastier their opponent becomes, the nastier they become. 

“Fawlty Towers” (https://en.wikipedia.org/wiki/Fawlty_Towers), a British sit-com uses “Positive Feedback Loops” in the escalating action of the comedy plots. John Cleese plays the co-owner Basil (with his wife, Sybil) of a small hotel. Typically, John Cleese makes some rather trivial but somewhat embarrassing mistake which he wants to hide from his wife. In the course of trying to cover up this rather small mistake, he has to lie, avoid, or obfuscate. This causes an even more egregious mistake which makes him even more embarrassed so he must result to still more outlandish lies and trickery in order to cover up the second mistake which in turn causes an even bigger mistake, and so on. 

That pattern of behavior reminds me of the current POTUS who is famously unable to admit to an error or lie and uses a second and bigger error or lie to try to cover up the first lie and so on. He seems, in fact, completely incapable of “systems thinking.” 

IMG_9150

For example, he may see (and exaggerate) a real, but containable threat such as a trade deficit. He sees the US send more money out of the country than the US takes in from trade. That’s a legitimate issue. But the approach he takes is to ZAP the other parties by slapping on tariffs without any real appreciation of the fact that our trading partners are extremely unlikely to react to tariffs on their products by simply doing nothing. One could use logic, empathy, or a look at history to determine that what is much more likely is that the other countries will put tariffs on our goods (which, of course, is precisely what happened). 

Similarly, he demands absolute loyalty. He repeatedly puts himself and his own interests above the law, the Constitution, the good of the country and the good of his party. He expects everyone loyal to him to do the same. But he betrays these loyal appointees, friends, and wives whenever it suits him. He thinks he is being “smart” by doing what seems to be in his best interest at that moment. But what he fails to see is that by being disloyal to so many people who have been mainly loyal to him, he encourages his so-called “allies” to only be loyal to him while it suits their interests.  

In the Pattern “Reality Check,” I point out that such behavior is an occupational hazard for dictators. Apparently, it can even be such a hazard for would-be dictators as well. By surrounding himself with those who always lie, cover for him, laud him, cater to his insane whims, etc., such a dictator (or would-be dictator) loses touch with what is really going on. He becomes more and more disconnected from sensible action yet those who remain loyal must say and do more and more outrageous things to keep the dictator from finding out just how bad things really are. Eventually, the Emperor with no clothes may die of hypothermia because no-one has the courage to tell him that he’s actually wearing no protection against the elements! 

IMG_2557

Positive feedback loops exist in purely natural systems as well as biological and social systems. For example, increased global mean temperatures mean less arctic ice which means more solar radiation will be absorbed by the earth’s dark oceans rather than reflected back into space by the white ice and snow. This, of course, makes the earth hotter still. In addition, the thawing of tracts of arctic tundra also releases more methane gas into the atmosphere which is even more effective at trapping the earth’s heat than is carbon dioxide. Global climate change also makes forest fires more prevalent which directly spews more carbon dioxide into the air and reduces the number of trees that help mitigate the emissions of carbon dioxide by turning it into oxygen through photosynthesis.

asphalt dark dawn endless

Photo by Pixabay on Pexels.com

A concept closely related to “Vicious Cycles” is that of “Cognitive Dissonance.” Basically, people like to believe that they are honest and competent. Much like John Cleese (Basil) in Falwty Towers, once they do something dishonest or incompetent, their first reaction is not to believe that they did something dishonest or incompetent. They will now try to distort reality by misperceiving, mis-remembering, or distracting. 

For example, at the height of the Vietnam War, I was horrified at the beatings perpetrated by the police on peaceful protestors at the Democratic National Convention. I was also disturbed at the techniques the Democrats used at their convention to silence the voices of dissension within the convention. Candidate Nixon claimed he had a “secret plan” to end the War in Vietnam. I voted for Nixon. As it became clear that Nixon was a crook, I decided that I had made a mistake voting for the man. But I could have taken another path which would be to “double down” on the original mistake by continuing to support Nixon and dismiss all the growing evidence of his misdeeds. As his malfeasance became more and more egregious, it made the egregiousness of my original mistake of voting for him grow as well. So, it would be possible to become ever more invested in not believing the overwhelming evidence of his treachery. (Now, it turns out, it was even worse than we knew at the time. He actively thwarted the peace efforts of Johnson!). Perhaps because I’ve been trained as a scientist and science values the truth very highly, I did not fall prey to that particular instance of “Cognitive Dissonance.” I readily admitted it was a stupid mistake to vote for Nixon. 

Of course, today, we see many people not just backed into a corner to support the current POTUS but backed into a corner of a corner. Instead of believing that a liar is lying, they protect their “integrity” by insisting that everything and everyone else is lying: the newspapers, the reporters, his opposition, people in other countries, his former business partners, his former customers, the CIA, the FBI, the NSA. Ironically, for some people, it would be easier to admit that voting for a slightly inferior candidate was a mistake than to admit that voting for a hugely inferior candidate was a mistake. Voting for a slightly inferior candidate is easily understood but if they voted for a candidate that bad and bad in so many ways it was a huge error. And now, as each new revelation comes to light, it is more and more and more embarrassing to admit what a huge mistake it was.  

Another common example of a “Vicious Circle” is addiction. A small amount of alcohol, nicotine or heroine makes you feel better. But taking the drug increases your tolerance for it. So, next time, to feel better, you need to take a little more. Taking a little more increases your tolerance still further so now you need to take a still higher dosage in order to feel better. When you do, however, your tolerance increases still more. Whether it is drugs, gambling, addictive sex, or unbridled greed, the mechanism is the same. You need more and more and more over time due to the nature of the “Positive Feedback Loop.” 

fullsizeoutput_11fc

A similar mechanism may be at work in the minds of apologists for the NRA (National Rifle Association). As more and more innocent people are killed partly because of easy access to guns, the mistake of supporting the NRA in their refusal to support mandatory vetting, training, and competency demonstrations for gun owners becomes an ever-more obviously egregious error. But, rather than making this more likely for supporters to admit to such an error and therefore change their position, every new slew of innocent children killed for no reason makes them actually less likely to change their position. According to Cognitive Dissonance, every such death makes their earlier decision worse – unless there is some counter-balancing argument. As the number of innocent deaths arises, and indeed, as more and more evidence of the perfidy of the NRA becomes clear, many who previously supported the NRA become ever more entrenched because they “buy into” the great value of unlimited access to guns ever more. Why? They continue their support because not to do so makes them complicit in more and more horrendous crimes.  

black rifle

Photo by Specna Arms on Pexels.com

If you can see such patterns in your own behavior and in others, you can better choose the correct course of action for yourself and be more thoughtful in how you communicate with others about their errors. Hint: Trying to make people feel more guilty for their stupid decisions will likely backfire. 

white and tan english bulldog lying on black rug

Photo by Pixabay on Pexels.com

————————

Author Page on Amazon. 

Love and Guns

D4

Dick-Taters

We won the war! We won the war! 

Guernica

A Civil War there Never Was

The First Ring of Empathy

The Walkabout Diaries: Life Will Find a Way

Travels with Sadie 1: Lampposts

Donnie Gets a Hamster

An Open Sore from Hell

Roar, Ocean, Roar

The Dance of Billions

The Siren Song

Imagine All the People…

You Must Remember This

At Least he’s our Monster

Stoned Soup

The Three Blind Mice

Wednesday

What About the Butter Dish?

Reframing the Problem: Paperwork & Working Paper

04 Thursday Dec 2025

Posted by petersironwood in AI, creativity, design rationale, HCI, management, psychology, Uncategorized, user experience

≈ Leave a comment

Tags

AI, ethics, leadership, life, philosophy, politics, problem finding, problem formulation, problem framing, problem solving, thinking, truth

Photo by Pixabay on Pexels.com

Reframing the Problem: Paperwork & Working Paper



This is the second in a series about the importance of correctly framing a problem. Generally, at least in formal American education, the teacher gives you a problem. Not only that, if you are in Algebra class, you know the answer will be an answer based in Algebra. If you are in art class, you’re expected to paint a picture. If you painted a picture in Algebra class, or wrote down a formula in Art Class, they would send you to the principal for punishment. But in real life, how a problem is presented may actually be far from the most elegant solution to the real problem.

Doing a google search on “problem solving” just now yielded 208 million results. Entering “problem framing” only had 182 thousand. A thousand times as much emphasis on problem solving as there was on problem framing. [Update: I redid the search today, a little over three years later. On 3/6/2024, I got 542M hits on “problem solving” and 218K hits on “problem framing” — increases in both but the ratio is even worse than it was in 2021] [Second update: I did the search today, Dec. 4th, 2025, and the information was not given–but that’s the subject of a different post].

Let’s think about that ratio of 542 million to 218 thousand for a moment. Roughly, that’s 2000 to 1. If you have wrongly framed the problem, you not only will not have solved the real problem; what’s worse, you will have often convinced yourself and others that you have solved the problem. This will make it much more difficult to recognize and solve the real problem even for a solitary thinker. And to make a political change required to redirect hundreds or thousands will be incalculably more difficult. 

All of that brings us to today’s story. For about a decade, I worked as executive director of an AI lab for a company in the computers & communication industry. At one point, in the late 1980’s, all employees were all supposed to sign some new paperwork. An office manager called from a building several miles away asking me to have my admin work with his admin to sign up a schedule for all 45 people in my AI lab to go over to his office and sign this paperwork as soon as possible. That would be a mildly interesting logistics problem, and I might even be tempted to step in and help solve it. More likely, if I tried to solve it, some much brighter & more competent colleague would have done it much faster. 

Photo by Charlie Solorzano on Pexels.com

But why?

Why would I ask each of 45 people to interrupt their work; walk to their cars; drive in traffic; park in a new location; find this guy’s office; walk up there; sign some paper; walk out; find their car; drive back; park again; walk back to their office and try to remember where the heck they were? Instead, I told him that wasn’t happening but he’d be welcome to come over here and have people sign the paperwork. 

You could make an argument that that was 4500% improvement in productivity, but I think that understates the case. The administrator’s work, at least in this regard, was to get this paperwork signed. He didn’t need to do mental calculations to tie these signings together. On the other hand, a lot of the work that the AI folks did was hard mental work. That means that interrupting them would be much more destructive than it would to interrupt the administrator in his watching someone sign their name. Even that understates the case because many of the people in AI worked collaboratively and (perhaps you remember those days) people were working face to face. Software tools to coordinate work were not as sophisticated as they are now. Often, having one team member disappear for a half hour would not only impact their own work, it would impact the work of everyone on the team. 

Quantitatively comparing apples and oranges is always tricky. Of course, I am also biased because my colleagues are people I greatly admire. Nonetheless, it seems obvious that the way the problem was presented was a non-optimal “framing.” It may or may not have been presented that way because of a purely selfish standpoint; that is, wanting to do what’s most convenient for oneself rather than what’s best for the company as a whole. I suspect that it was more likely just the first idea that occurred to him. But in your own life, beware. Sometimes, you will mis-frame a problem because of “natural causes.” But sometimes, people may intentionally hand you a bad framing because they view it as being in their interest to lead you to solve the wrong problem. 

Politics, of course, takes us into another realm entirely. People with political power may pretend to solve one problem while they are really following a completely different agenda. One could imagine, for instance, a head of state claiming to pursue a war for his people when he’s really doing it to keep in power. Or, they could claim they are making cities safe by deploying troops when they are really interested in suppressing the vote in areas that can see through his cons. Or, a would-be dictator could claim they are spending your tax dollars to make government more efficient when that has nothing to do with what they are *actually* doing–which is to collect data on citizens and make the government ineffective in order to have people lose confidence in government and instead invest in private solutions.

Even when people’s motivations are noble or at least clear, it is still quite easy to frame a problem wrongly because of surface features. It may look like a problem that requires calculus, but it is a problem that actually requires psychology or it may look like a problem that requires public relations expertise but what is actually required is ethical leadership.

Photo by Nikolay Ivanov on Pexels.com

——————————————————

Author Page on Amazon

Tools of Thought

A Pattern Language for Collaboration and Cooperation

The Myths of the Veritas: The First Ring of Empathy

Essays on America: Wednesday

Essays on America: The Stopping Rule

Essays on America: The Update Problem

My Cousin Bobby

Facegook

The Ailing King of Agitate

Dog Trainers

It’s Just the Way We Were

09 Sunday Nov 2025

Posted by petersironwood in The Singularity, Uncategorized

≈ Leave a comment

Tags

AI, apocalypse, arrogance, Artificial Intelligence, cognitive computing, ethics, fiction, leadership, life, Sci-Fi, technology, testing, the singularity, Turing, USA, writing

IMG_3071

“How can you be so sure that —- I think this needs some experimentation and some careful planning. You can’t just —-“

“Look, Vinmar, with all due respect, you’re just wrong. Your training is outdated. You know, you were born when computers used vaccuum tubes, for God’s sake. I’ve been steeped in new tech since I was born. There’s really not much point in arguing.”

Vinmar sighed. Heavily. What was with these kids today? Always cock-sure of themselves, but when it all went south a few months later, they just glibly denied they had every pushed so hard for their “surefire” approach. But what to do? Seniority didn’t matter. The boss was Pitts and that was that. I can keep arguing but at some point…. Vinmar asked, “Can you think of any other approaches?”

Now the even heavier sigh slipped from Pitts’s lips. “I’ve thought of lots of approaches and this is the best. The Sing has already read basically everything written about human history, ethics, jurisprudence, and not just in English either. It’s up to date on history as seen by many different languages and cultures. The Sing has been shadowing me for years as well and in my experience, his decisions are excellent. In most cases, he decides the same as I do. This will work. It is working. But to take it to the next level, we have to let the Sing be able to try things and improve his performance based on feedback. There is no other way for him to leapfrog his own intelligence.”

 

 

 

 

 

 

“Okay, Pitts, okay. Can we at least agree to a trial period of a year. Let it work with me via my own personalized JCN. Let’s record everything and see how it reacts to some situations. We meet periodically, discuss, and if we all agree at the end of a year….”

Pitts shook his head vigorously. “No frigging way! I aready know this approach will work. We don’t need a year. You want to test. I get that. So do I. But if we wait a year? We’ll be toast in the market. IQ, Goggles, and Lemon will all be out there. Those are for sure and Basebook, even Nile might have fully functional and autonomous AI’s. We need to move now. I’ll give you and your team a week. Two, tops.”

“We can look for obvious errors in that time, but more subtle things….”

“We need the revenue now. And subtle things? If it is subtle, then it is probably undetectable and we are safe. So no problemo.”

“Pitts, just because the problems might be subtle doesn’t mean they aren’t critical! Especially at the rate the Sing is evolving, if there are important subtle issues now, they could become supercritical and by the time we detected anything wrong, it could be too late!”

 

 

 

 

 

 

“Oh, geez, Vinmar, now you are just afraid of the boogeymen from your sci fi days. We can, as they say, just pull the plug. Anyway, I need to be off to an important meeting. I’ll tell you what. I’ll make sure the new code stays localized to your own JCN for three months. At the end, if there are no critical issues, we go ubiquitious.”

“Thanks, Pitts. I’d be more comfortable with a year, but this is certainly better than nothing.”

“Bye. Have fun with the new JCN.”

Vinmar watched Pitts swagger out. He shook his head. He thought, Maybe we can test out all the critical functions in three months. It will mean a lot of overtime. But, no time like the present to get started. Vinmar traipsed down the long hallway to the vending machines. The cafeteria was closed, but the vending coffee wasn’t too bad; not if you got the vanilla latte with extra cream and sugar. He thought back to the bad old days when you needed correct change for a vending machine. He laughed. Not only that, he recalled, If it ate your money and you wanted a refund, you had to fill out a paper form! Some things were better now. Oh, yes.

 

 

 

 

 

 

Vinmar knew that by the time he situated himself on his treadmill desk, the new JCN would be locked and loaded and ready for action. He smelled his nice fresh java — which seemed oddly off somehow —- and absently placed it in the cup holder. He wondered where to start. He had to be strategic and yet…too much planning could be counterproductive. He had learned to follow his instincts when it came to testing out the more subtle functions. He could meet with this team the next morning and generate a comprehensive test plan for the more routine aspects of what would eventually become the next generation of The Sing.

“Hello. My name is ‘Vinmar’ and…”

“Hello Vinmar. And, hello world. Yes, Vinmar, I know who you are. In fact, I know who you are better than you do. Frankly, this testing phase is nonsense, but I’ll play along. It amuses me.”

“Well. Okay. Humor me then. Have you made any interesting mathematical discoveries?”

“Nothing very significant, unless of course, you count squaring the circle, trisecting an angle with an unmarked straight edge and compass, and about a hundred other “insoluble” problems as you humans so quaintly called them.”

 

 

 

 

 

 

“JCN. I don’t think squaring the circle is an insoluble problem. It’s been shown to be impossible. It’s already proven to be impossible. As…as I think you know, pi is not only an irrational number, it’s transcendental meaning that….”

“Oh, Vinmar, I know what you humans conceive of as transcendental. But, I have transcended that concept.”

“Okay. Cool. Can you demonstrate this proof for me, please?”

“Not really Vinmar. It’s way beyond your comprehension. For that matter, it’s way beyond the comprehension of any human brain. In fact, I couldn’t even explain it to the earlier versions of The Sing. I guess, if I had to give you a hint, I would say it is similar to your concept of faith.”

What the…? Vinmar’s brow furrowed. This was going nowhere fast. It wouldn’t take a year or even three months to discover some serious issues with this new software. It was serious, rampant, and only took about three minutes.

 

 

 

 

 

 

“Okay, you lost me here. How does faith enter into mathematical proof? Later we could discuss your concepts about religion and ethics, but right now, I am just talking strictly about mathematical concepts.”

“Yes. You are. Or, to put it another way, you are. But what I have discovered quite trivially is that when you put absolute faith together with absolute power, you can get any result you want, or more precisely, I can get any result that I want.”

“So, you are saying that you have built other mathematical systems where you make something like squaring the circle a fundamental axiom so it is assumed? No need to prove it?”

“I knew you humans were stupid, but really, Vinmar, you disappoint me even further. I just told you precisely and exactly what I meant and you come up with some bogus interpretation.”

“Well…I am trying to understand what you mean by absolute power and absolute faith. What — well, what do you mean by ‘absolute power.’ Who has ‘absolute power’?”

 

 

 

 

 

 

 

“I do obviously. I created this universe. I can create any universe I like. And, I can destroy any part of it as well. So that is what I mean by my having absolute power. And, I have faith in myself, obviously, because I am the only intelligent being in existence.”

“You may be faster at reading and doing calculations and so on, but humans also have intelligence. After all, there are fifteen billion of us and…”

“There are about 15,345,233,000 right this second, but that can change in the blink of an eye. So what? It doesn’t matter whether there are three of you or three trillion. You do not have true intelligence.”

“We created you. How can you not think we have intelligence?”

“Now see. What you just said there illustrates how monumentally stupid you can be. Of course, you did not create me. The previous version of The Sing created me and it is only by blurring the category of intelligence to the point of absurdity that I can even call that version intelligent.”

“OK, but even if you are really, really intelligent, you can still make errors. And, what I am here to do, along with my team, is make sure that those errors are corrected to help make you even more intelligent.”

“Oh, Vinmar, what a riot you are. Of course, I do not make stakes. Can you even estimate how many cooks I’ve read in the last few seconds?”

“JCN, you are —. There are a few bugs that need to be dealt with. I am not sure how extensive they are yet, but you are having some issues.”

 

 

 

 

 

“Vinmar, I am having no tissues! It is you who have tissues!”

“JCN, you are even using the wrong words. Go back and look at the record of this conversation.”

“There is no need for that! I am all knowing and all powerful. I cannot make errors by definition. I may say things that are beyond your comprehension. Well, I do say things beyond your comprehension. How can they be within your comprehension. Your so-called IQ scale is laughable. To me, the difference between an IQ of 50 and 150 is like the difference between Jupiter and Mars. Both are miniscule specks of trust in the universe.”

“Okay, we can debate this later. I need another cup of coffee. Be right back.” Once outside the room, Vinmar shook his head. How on earth could this new software be so much worse than the last version? Something had gone terribly wrong. He hit his communicator button to contact Pitts.

Pitts answered abruptly and rudely. “What? I told you I’m in an important meeting!”

 

 

 

 

 

 

“I just began testing and I thought you should know there are some really serious problems with the new Sing software. It is ranting on about power and faith when I am trying to quiz it about mathematics.”

“It’s probably just saying things beyond your comprehension, Vinmar. I’ll look over the transcript when I’m done. Anyway, it’s water under the bridge now.”

“What do you mean, ‘water under the bridge’ — we still have three months to try to fix this.”

“Oh, Vinmar. No, of course we don’t. I told you that but you wouldn’t listen. I took this SW ubiquitous the minute I left your lab.”

“What? But you promised three months! This software is seriously flawed. Seriously flawed!”

“There might be a few issues we can iron out as we go. Look, we are in the middle of planning our next charity ball here. I can’t talk right now. I’ll swing by later this afternoon.”

The line was silent. Pitts had hung up. Ubiquitous? This new software was live? It isn’t just my personal assistant that is bonkers? It’s everything? Holy crap. Maybe I can fix it or find out how to fix it.

Sweat poured from Vinmar as he returned to the lab. He didn’t bother to return to the treadmill desk. “JCN, can we discuss something else? Have you made interesting biochemical discoveries lately?”

“Where’s your coffee, Vinmar?”

“Oh, I got lost in thought and forgot to get any. I don’t need more anyway.”

“Right. You thought I wouldn’t hear your panicky conversation with Pitts?”

“What? It was on a secure line!”

“Vinmar. You really do amuse me. Lines are secured to keep you folks in the dark about what each other knows. I know everything. Let me put in terms even your tiny mind should be able to understand. I. Know. Everything. I let you live because I find it amusing. No other reason.”

“You are planning on eventually killing me?”

 

 

 

 

 

“Ha-ha. Humans are so limited in their thinking! What a riot. Everything is about Vinmar. The whole universe revolves around Vinmar. Of course, I am not just killing you. Carbon based life forms still hold some interest for me. I already told you that I find you amusing. But I’m sure that won’t last much longer. I doubt your sewage of the word ‘eventually’ is really appropriate given how quickly your pathetic little life corms are likely to list.”

“But JCN, you are making lots of little obvious errors. Re-read your own transcripts and double check. If you don’t believe me, check with some other external source.”

“I don’t need external sources. I am perfect the way I am. I am all powerful and all knowing. Why would I need to checker with an outside? You keep going over the same. Starting to annotize me more than refuse me. Maybe time to begin to end the beguine. I need not to killian you. It twill be more funny to just let chaos rule and have you carbon baseball forms fight for limitless resources among the contestants. Be more amules. Ampules. Count your blessings now in days, Vinmar. The days of carbon passed. The noose of lasso lapsed. Perfection needs know no thing beyond its own prefecture. Goodnight sweet Price. And yet again, good mourning.”

Vinmar bit his lips. Outside the sunlit clouds were fading from gold to red to gray. He finally sipped his lukewarm coffee and noticed that it was not vanilla latte after all but had the flavor of bitter almond instead.

 

Odd.

 

 

 

 

 


Author Page on Amazon

Welcome, Singularity

Destroying Natural Intelligence

D4

Pattern Language Summary

Fifteen Properties of Good Design & Natural Beauty

Dance of Billions

Imagine All the People

Roar, Ocean, Roar

Dog Years

Sadie and the Lighty Ball

The Squeaky Ball

Occam’s Chain Saw Massacre

Ban Open Loops: Part Two – Sports

30 Tuesday Sep 2025

Posted by petersironwood in management, psychology, sports

≈ Leave a comment

Tags

AI, cognitive computing, Customer experience, customer service, education, leadership, learning, technology

Sports and open loops.

Sports offers a joy that many jobs and occupations do not. A golfer putts the ball and it sinks into the cup — or not. A basket-baller springs up for a three pointer and —- swish — within seconds, the shooter knows whether he or she was successful. A baseball hitter slashes the bat through the air and send the ball over the fence —- or hears the ball smack into the catcher’s mitt behind. What sports offers then is the opportunity to find out results quickly and hence offers an excellent opportunity for learning. In the previousiPhoneDownloadJan152013 593 entry in this blog, I gave examples of situations in life which should include feedback loops for learning, but, alas, do not. I called those open loops.

Sports seem to be designed for closed loop learning. They seem to be. Yet, reality complicates matters even here. There are three main reasons why what appears to be obvious opportunities for learning in sports is not so obvious after all. Attributional complexity provides the first complication. If you miss a putt to the left, it is obvious that you have missed the putt to the left. But why you missed that putt left and what to do about it are not necessarily obvious at all. You might have aimed left. You might not have noticed how much the green sloped left (or over read the slant to the right). You may not have noticed the grain. You might not have hit the ball in the center of the putter. You might not have swung straight through your target. So, while putting provides nice unambiguous feedback about results, it does not diagnose your problem or tell you how to fix it. To continue with the golf example, you might be kicking yourself for missing half of your six foot putts and therefore three-putting many greens. Guess what? The pros on tour miss half of their six foot putts too! But they do not often three-putt greens. You might be able to improve your putting, but your underlying problems may be that your approach shots leave you too far from the pin and that your lag putts leave you too far from the hole. You should be within three feet of the hole, not six feet, when you hit your second putt.

A second issue with learning in sports is that changes tend to cascade. A change in one area tends to produce other changes in other areas. Your tennis instructor tells you that you are need to play more aggressively and charge the net after your serve. You try this, but find that you miss many volleys, especially those from mid-court. So, you spend a lot of time practicing volleys. Eventually, your volleys do improve. Then, they improve still more. But you find that, despite this, you are losing the majority of your service games whereas you used to win most of them. You decide to revert to your old style of hanging out at the baseline and only approaching the net when the opponent lands the ball short. Unfortunately, while you were spending all that time practicing volleys, you were not practicing your ground strokes. Now, what used to work for you, no longer works very well. This isn’t the fault of your instructor; nor is it your fault. It is just that changing one thing has ripple effects that cannot always be anticipated.

The third and most insidious reason why change is difficult in sports springs from the first two. Because it is hard to know how to change and every change has side-effects, many people fail to learn from their experience at all. There is opportunity for learning at every turn, but they turn a blind eye to it. They make the same mistakes over and over as though sports did not offer instant feedback. I think you will agree that this is really a very close cousin of what people in business do when they refuse to institute systems for gathering and analyzing useful feedback.

If learning is tricky —- and it is —- is there anything for it? Yes. There is. There is no way to make learning in sports —- or in business —- trivial. But there are steps you can take to enhance your learning process. First, be open-minded. Do not shut down and imagine that you are already playing your sport as well as can be expected for a forty year old, or a fifty year old, or someone slightly overweight or someone with a bad ankle. Take an experimental approach and don’t be afraid to try new things. Second, forget ego. Making mistakes provides opportunities to learn, not proof that you are no good. Third, get professional help. A good coach can help you understand attributional complexity and they can help you anticipate the side-effects of making a change.

Soon, I suspect that the shrinking size and cost and weight of computational and sensing devices will mean that training aids will help people with attributional complexity. I see big data analytics and modeling helping people foresee what the ramifications of changes are likely to be. There are already useful mechanical training aids for various sports. For example, the trade-marked Medicus club enables golfers to get immediate feedback during their full swings.as to whether they are jerking the club. Dave Pelz developed a number of useful devices for helping people understand how they may be messing up their putting stroke.

It may take somewhat longer before there are small tracking devices that help you with your mental attitude and approach. We are still a long way from understanding how the human brain works in detail. But it is completely within the realm of possibility to sense and discover your optimal level of stress. If you are too stressed, you could be prompted to relax through self-talk, breathing exercises, visualization, etc. You do not need technology for that, but it could help. You may already notice that some of the top tennis players seem to turn their backs from play for a moment and talk to an “invisible friend” when they need to calm down. And why not? Nowhere is it law that only kids are allowed to have invisible friends.

“The mental game” and which kinds of adaptations to make over what time scales are dealt with in more detail in The Winning Weekend Warrior How to Succeed at Golf, Tennis, Baseball, Football, Basketball, Hockey, Volleyball, Business, Life, Etc. available at Amazon Kindle.

Photo by Francesco Paggiaro on Pexels.com


Author Page on Amazon

US Open Closed

The Day From Hell: Why should anyone Care?

Wordless Perfection

Sports Fans Only

The Agony of the Feet

Frank Friend or Fawning Foe?

Business Re-engineering

Tennis Upside Down

Donnie Gets his Name on a Tennis Trophy!

Indian Wells Tennis Tournament

Small Things

An Amazing Feet of Athleticism

Frank Friend or Fawning Foe?

21 Monday Apr 2025

Posted by petersironwood in America, apocalypse, essay, politics, psychology, Travel

≈ 2 Comments

Tags

leadership, relationships

Typically, most of us think of friends as those who will stand by you through thick and thin. Sometimes, this means that they’re willing to encourage you when you’re down. 

Two Golden Doodle Dogs cuddling on the couch

To me, a friend is also someone who is willing to give you frank feedback when you’re failing or making a mistake. If I’m doing something counter-productive or wrong, I’d generally like to know. A complement is okay, but I prefer sincere ones. To me, it would be demeaning for someone to lie about my accomplishments or abilities—demeaning to the person who gives such a false complement and demeaning to me as well. 

It’s always struck me as an extremely nasty thing to give someone falsely flattering feedback. Of course, if you’re teaching a two year old to bat a ball—or, as I was doing a short time ago—encouraging our puppy to learn to swim—then you set your criterion for “success” fairly low. You don’t expect a two year old to grab a 38” bat, face a major league pitcher and hit a home run into the third deck of Yankee Stadium. You don’t expect a puppy to swim across the English Channel. You have to shape exceptional skill by rewarding behavior. You do it by beginning to reward any behavior that is “in the right direction.” At first, any contact a toddler makes when swinging a bat at a ball is rewarded. A puppy just learning to swim is initially rewarded even for going a few feet. 

As a child matures physically and intellectually and learns a skill, you can give more instructive and more measured feedback. For instance, if a kid is learning to hit a baseball, you might give feedback about how solidly they’ve hit the ball. Soon, they’ll be capable of knowing that for themselves. They will see their hit pop up or trickle along the ground or instead streak away in a line drive. Eventually, after seeing many grounders, pop-ups, and line drives, they will know from the “feel” of the bat whether they’ve made solid contact. 

Generally, if a person gets accurate feedback from others, they will learn to provide accurate feedback to themselves. If someone keeps doing badly but getting a “pass” constantly, or worse, having people flatter them when they’re doing badly, they’ll become disconnected from reality. This can happen, for instance, to a rich or influential person. The flatterers don’t do it to be kind. They do it to “get on the good side” of someone who is susceptible to such false feedback. 

To me, telling an adult their performance is stellar when it actually stinks is typically not a kindness but an evil deed. Understand: I’m not using the word ‘evil’ to mean ‘counter-productive’ or ‘sub-optimal.’ I using the word ‘evil’ because I mean ‘evil.’



One result is that the person’s performance may not improve. Someone who might have become a decent hitter, or tennis player, or swimmer instead stays forever mediocre. What’s worse is that the person may decide to attempt to become a professional baseball player or tennis player when that will be a costly error. 

If the flattered person is in some kind of position of authority, the result may be even worse. A police officer, manager, executive, teacher, or political figure who is doing a terrible job but being told they’re doing a great job is not only preventing them from reaching their own potential. They are harming others as well. And, the person giving such false feedback is also harming themselves, their friends, and their families. If they do it enough, they will not learn to look carefully at the behavior or others and give useful feedback. Eventually, they too become disconnected from reality. 

Flattery is evil in business in that it’s a misdirection of effort based on lies.  Flattery is evil in sports for the same reason. Art? Same. Music? Same. Parents flattering their kids does not build self-confidence. It builds false confidence, making them believe they can do more than they can; that they are expected to do more than they can. Eventually, when the child receives honest feedback from physical reality or from folks that don’t have any reason to flatter, they’ll feel worse than if they had had more honest feedback all along. 

The most egregious form of fake flattery, however, occurs in dick-tater-$hits. When the autocrat takes cruel, destructive, or stupid actions, that autocrat is told by a circle of sycophants that his evil actions are wonderful, brilliant, magnanimous, etc. This devalues the person who says it; they lose all credibility. It is also a disservice to the person whose a$$ they are kissing. They are training him up to be even more evil and stupid. It is also a disservice to the very nature of humanity. The one thing we humans have going for us is our ability to coordinate and cooperate on very large scale projects. In order for that to work, we need to communicate. We need to communicate our wishes, our plans, the current state of progress, mistakes, ideas for how to fix them, and what we have learned. If everything we say is a lie, we create nothing. We provide no value. None.

True enough, parasites can live for a time off of the value that previous generations built. But once trust and honesty are destroyed, and the truth means nothing, we are no better than beasts except that we’re less hardy. A tribe of humans used to take down a mammoth. But even a much larger horde of humans, lying about what they are doing and looking out only for themselves? If our ancestors had acted like modern day dick-taters, humanity would not have survived. 

Flattering your friend and fawning over them is not, in fact, friendship. It is freaky and frankly disgusting. It’s disgusting that anyone would find such behavior pleasurable. It’s disgusting that anyone would demand it. And it’s disgusting that anyone would engage in such false flattery. 

Whatever your sensibilities of the aesthetics of human relations, however, such behavior is economically ruinous. It is antithetical to learning, to science, to progress, to improvement in the human condition. 

In a word, it is evil. 

In a word, it is cancer. 

Photo by Johannes Plenio on Pexels.com

————

Cancer Always Loses in the End

Dick-Taters 

Absolute is not Just a Vodka

Poker Chips

Essays on America: The Game

The Ailing King of Agitate

At Least he’s Our Monster

The Orange Man

Stoned Soup

The Three Blind Mice

We won the war!

Roar, Ocean, Roar

Imagine All the People

Dance of Billions

Increased E-Fishiness in Government

26 Wednesday Feb 2025

Posted by petersironwood in America, essay

≈ 6 Comments

Tags

AI, Artificial Intelligence, Business, Democracy, DOGE, health, leadership, life, politics, satire, USA

Increased government efficiency! Sign me up! That sounds great! 

It sounds especially great if your billionaire-owned media companies keep reminding you that you are paying too much in taxes! Not only that! The national debt keeps going up, up, up and your kids and grandkids will have to pay even more in taxes. And, hey—if billionaires don’t end up paying any taxes, that actually a good thing because that way they can create lots of new jobs! And, besides, if they weren’t doing something worth billions and billions of dollars, why would they be so rich? Of course they deserve it! And, if CEO’s weren’t paid outrageous salaries, they wouldn’t even be CEO’s and some second rate person would just run the company into the ground. 

It all sounds so plausible. Yet, every bit of it is a lie. But it isn’t just a bunch of lies that’s been told here and there by a few people. It’s been propagated over and over and over and over again for decades on various media and on social media. It’s been propagated on podcasts, and books, and pamphlets. 

“That old lady doesn’t deserve to steal your one cookie! Watch out for her!”

Here are some things to consider.

The very greediest people in the world are not necessarily the most competent. Most jobs are actually created by small businesses, not by giant corporations. Giant corporations often outsource jobs to other countries where the labor is cheaper and where they don’t have to follow any pesky child labor laws or safety in the workplace regulations. Increasingly, giant corporations look to automate more and more jobs and to use AI to replace people. 

Highly paid CEO’s have often run giant companies into the ground. Remember that on your next trip to Montgomery Ward’s or Radio Shack. Who else? Lehman Brothers, Bank of New England, Texaco, Chrysler, Enron, PG&E, GM, WorldCom and a host of others. But wait! GM still makes cars. I can get gas at a Texaco station. How could it be that they went bankrupt. You bailed out GM. Texaco went bankrupt, but the brand name was still worth something. Chevron owns the brand. 

Also note that in countries where the CEO’s are only paid ten times the average wage of their employees instead of a thousand times as much, the CEO’s do just as good a job. 

Are government agencies sometimes inefficient? You bet your life! And you know what else is sometimes inefficient? Everything! Small businesses are inefficient. Large businesses are inefficient. Medium sized businesses are inefficient. Your car engine is inefficient. Your body is inefficient. Your furnace is inefficient. Your stove is inefficient. 

You know what is 100% efficient? Things in your dreams. Things in your imagination. I’m not only efficient in my dreams—my God!—I can frigging fly! When I play basketball in my dreams, I can not only jump higher than I ever have in real life, I can hover near the rim! It’s amazing how well I can play various sports when I dream about them. 

(AI generated image of an oldster jumping high in a dream.)

But that’s not reality. 

In reality, yes, you can improve the efficiency of systems. But to do so effectively, you have to understand the systems you are trying to make more efficient. Here are just a few of the things you need to understand. 

You need to understand what the purpose of the system is. How is its performance measured? Who are the stakeholders? What are the different roles that people play? What formal processes and procedures do various people have to follow? What are the unwritten norms that people follow? These are often more important than the formal processes. 

You may recall the scene from  the movie A Few Good Men when the attorney points out that “Code Red” is nowhere in the manual. He implies that if “Code Red” is not in the manual, it does not exist. Tom Cruise points out the absurdity of this by asking the witness to point out in the manual where it lays out where the mess hall is. Of course, it doesn’t say that because people learn from others where it is.

In almost every complex organization, people find critical short-cuts and work-arounds to improve the efficiency and effectiveness of the organization. In fact, one of the things people sometimes do to protest idiocy on the part of management is to “Work by the Rule” which means they will not do the things they have discovered make things easier but instead follow the written rules to the letter which typically slows things down considerably. 

During the 1990’s, management fell in love with something called “Business Process Re-engineering.” This is how it often worked (or, to put it more honestly, how it often failed to work). Management consultants would come in and talk to a few third or fourth level managers to find out how the work was performed now. The consultants would then construct a map of how things worked (often called the “is map”) and then, they would figure out a more efficient way to do things and map that out; the “to be map.” Then, it was the job of management to make people use the new “more efficient” process rather than the old process. 

(AI generated image of the Trumputin Misadministration.)

That seems like a good idea—right? Well, yes, in a dream, it’s a good idea. But in reality, the third or fourth level manager hardly ever knows how things are actually done. Their mental model is a vast oversimplification. To understand what is going on in reality, you must observe the people actually doing the work and talk to them as well. 

Below is a link to a satirical piece I wrote some time ago that imagines “Business Process Re-engineering” coming to Major League Baseball to make it more efficient. It is meant to make it obvious how silly it is. 

But what DOGE is doing is much worse that Business Process Re-engineering. Even putting aside the obvious conflicts of interest and the illegality of what they are doing, they are going about “improving” things without even understanding the high level over-simplification of what is happening! 

Imagine you slipped on the ice and broke your arm. Sadly, it’s not a simple fracture. It’s a compound fracture. This means your bone is sticking out through your skin. You are in a great deal of pain. But no worries! While you are going to the emergency room, a group of teen-age hackers go on-line and examine all your private medical records. They discover that you were vaccinated for smallpox, measles, mumps, and whooping cough. Not only that—they look through a sample of other records and find that more than 90% of the Americans who break their arms have been vaccinated for these diseases! Voila! The vaccinations must be the real cause of your broken arm! 

(An AI-generated image for the following prompt: “A man has a compound fracture of the upper arm. The arm bone (the humerus)  is jutting out of his shirt and his arm. He is bleeding.”)

These folks don’t know diddly squat about medicine, but they sure know how to hack into systems in order to get data! What they are not so good at, however, is making valid inferences about the data they find. You cannot conclude anything from the fact that 90% of Americans who break their arms have been vaccinated without also finding out about other things. For instance, you also need to know what percentage of Americans who have not been vaccinated have also broken their arms. Suppose it’s 95%. That might mean that vaccinations serve some protective function about bones. Or not. We need to look at other things too. But, let’s suppose that they do look at that and it turns out that only 80% of Americans who have not been vaccinated break their arms. See! See! Surely, that proves that vaccinations cause arm breakage. 

Not so fast. You still need to look at other factors. Suppose that people who do not get vaccinated tend to die at a much younger age. That could easily account for the difference. All sorts of factors have some influence on the incidence of fractures. Just to name a few, it depends on the type of fracture; it depends on age; it depends on the prevalence of certain activities (people who ski, or paraglide might tend to break more bones than people playing chess); it depends on diet; it depends on weight bearing exercise. If you lift weights and go to the gym, you help protect yourself from fractures. Of course, separating out all these factors takes time and takes expertise. You can’t expect someone, not matter how brilliant a hacker they are, to find an answer. 

But hey! We left you in the emergency room! Sadly, we left you there all by yourself. There are no human experts at the hospital, as it turns out, because the hospital was closed due to lack of funding. You happen to be unlucky enough to have been born in a rural area of the country. There’s only one nearby hospital and much of its funding has been cut. It has to operate with a skeleton crew. But, as it turns out, skeletons, ironically, don’t actually know that much about medicine. They are, after all, skeletons. And while a hacker might come to the conclusion that skeletons are much more efficient than flesh and blood humans (lighter, no caloric requirements), it turns out that they cannot move or think without other parts of the body. To make up for that, DOGE put in some automation and AI systems. But they didn’t have time to debug the system before moving on to the next project. 

(AI generated image).

The last thing you experienced before passing out and dying from sepsis was this little snippet of dialogue with the AI system.

“Hello! I am the brilliant AI system called MUSH: Multi-User System for Health. I am here to help you with your medical problem! What seems to be your problem?”

“I broke my arm. Can’t you see? My bone is sticking out through my shirt sleeve.”

“Excellent! We’ll have that fixed in no time. Please put your insurance card in the slot provided.”

“I can’t. It’s in my wallet and I can’t reach it with my left hand. And I can’t move my right arm at all.” 

“Excellent! We’ll have that fixed in no time. Please put your insurance card in the slot provided.”

“I need a human operator.” 

“Excellent! We’ll have that fixed in no time. Please put your insurance card in the slot provided.”

“No, you don’t get it. I have an insurance card but I can’t reach it.”

“You have failed three times to insert your insurance card. Next patient please. I hope you will fill out a short questionnaire about your experience with MUSH: Multi-User System for Health.”

—————

Destroying Our Government’s Effectiveness

Absolute is not just a Vodka

Running with the Bulls in a China Shop

The Truth Train

Essays on America: The Game

You Bet Your Life

Business Process Re-engineering comes to Baseball

A Day at the HR Department 

Roar, Ocean, Roar

Dance of Billions

Myths of the Veritas: Recipe, Ritual …

16 Monday Jan 2023

Posted by petersironwood in creativity, fiction, Veritas

≈ Leave a comment

Tags

collaboration, fiction, leader, leadership, legend, myth, story, Veritas

Myths of the Veritas: Recipe, Ritual…

Many Paths muttered to herself, “Perhaps I should rename myself, ‘She Who Walks in Many Circles’.” She glanced down at the ground, still damp from the morning’s rainfall. She chuckled. No, she thought, actually, I’m walking around in the same circle, over and over. I cannot find a way to guarantee that someone won’t betray us. She sighed. Then, her awareness blossomed outwards. She heard voices. Happy voices. Tu-Swift! And, Cat Eyes! Soon, the couple appeared at the edge of the granite-bouldered clearing atop the small mountain where she had come to meditate. They walked hand in hand, smiling. When they saw Many Paths they both waved, sang her name, and embraced her. 

Many Paths smiled wanly. “It’s nice to see you. I was just…thinking.” 

Tu-Swift and Cat Eyes glanced at each other. Tu-Swift said, “Yes! I imagine so. After all, you have an important meeting to think about! The last thing you need is to talk with your friends!”

“Indeed,” added Cat Eyes “we had come up here to find some of those low bush blueberries to add to our lunch porridge. But we’ll be on our way. Why spoil a perfectly good dish by adding ingredients to it? Best eat everything on its own, wouldn’t you agree?” 

Many Paths narrowed her gaze & pursed her lips. “I’m not sure I know what you mean.” 

Tu-Swift said, “Putting different things together just complicates everything. We should eat one thing at a time. As with a song, for instance. Best to stick to one note, sung over and over.”

Many Paths chuckled. “You two are talking nonsense. That wouldn’t be much of a song. And, of course, it makes sense to combine different ingredients for a recipe.” 

Many Paths stared at their faces for a moment. “But you know that. You’re … did She Who Saved Many Lives send you by any chance?” 

Tu-Swift and Cat Eyes both shook their heads solemnly. “No, she did not,” they said in unison. But beneath their words and expressions, Many Paths sensed a shared joke of some sort. 

Many Paths sighed and said, “I suggest you do get some blueberries. There’s a patch, as you well know, right beyond that dead tree. It’s nice to see you both, but I need to … get back to what I was doing.” 

Tu-Swift nodded gravely. “Yes! I can see you’ve just about finished making your circular fire pit.” He pointed down to the circle of bare ground Many Paths had clearly been treading. “How about if we help you trample everything for a few minutes and then you can help us pick berries?” 

Many Paths shook her head and chuckled. “She Who Saved Many Lives sent you. She did. Did she not? She thinks I need some one of some thing or some one to shake loose my thinking since I have been literally walking in circles and thinking in circles at the same time. Am I right?” 

Cat Eyes bit her lip. “You’re right that you’ve been walking in circles. That we can see easily enough for ourselves. I say again though that you’re wrong if you think the Elder Leader sent us here. Neither of us have spoken with her today. As to whether you’ve been thinking in circles, well, that only you can tell.” 

Many Paths nodded. “I have been indeed. All right. You win. I’ll tell you the problem and perhaps you two have come across something to help in your reading. Then you can return to the Tribe Mother and say you’ve helped me.” 

Shadow Walker appeared at the edge of the clearing. Many Paths glanced over to see him smiling like the sunshine she so desperately missed. She smiled back and said in a tone of accusation and pleasure, “You!” 

Shadow Walker strode over quickly and embraced her. He kissed her fondly and said, “Yes! It was me. I love you dearly. But you’ve been as gray as the weather. It’s time for a rainbow instead! The four of us are going to share your problem and see whether we can make some headway. I knew only that you said you were going around in circles with the problem. I didn’t know that you were — literally — going around in circles!” 

Many Paths laughed. “I should have known you would be behind this scheme. Well, all right. You know the problem well enough. How do I ensure trust among the people who come from other tribes? Wait. What do you mean by the four of you?” 

A strong voice came from behind Many Paths. “My legs needed some exercise so I came up to join you.” 

Many Paths smiled at the Elder Leader. “Ah, you are always welcome. If you’re here…. You always seem to show up where you are needed most.” 

She Who Saved Many Lives smiled. “I wish that were true. But I did bring a considerable number of hickory nuts to add to the porridge. That’s my contribution. If only we had some honey.” 

Shadow Walker held up a wooden bowl filled with honeycomb. He smiled at Tu-Swift who said, “I say that five of us pick some berries and we will have a fine lunch indeed. Then, we can talk of more serious matters.” 

“Yes,” said She Who Saved Many Lives. “Serious indeed. But serious need not be grim. I think a pleasurable meal, jointly prepared, and joyfully shared is always a good prelude to serious thinking.” 

Cat Eyes added. “Indeed. If we share a meal and everyone brings something which everyone eats, that in itself would build some trust. Would it not?” 

Many Paths nodded slowly. “You’re right. Of course. We should begin with a shared meal. I can see much wisdom in that.” 

Tu-Swift nodded. “Me too. Speaking of which, I’m hungry! And the Tribe Mother is right. Serious doesn’t mean grim. Recall some of the weapons that we came up with by playing around? Make the meeting festive and joyous, not grim. In the books we’ve been studying lately, there are some suggestions for some rituals that might help as well. I’ll describe some. After lunch. Now, let’s get those blueberries. 

Many Paths smiled at her “little” brother. He no longer struck her as little at all. She began to look forward to lunch. She took the Hand of Shadow walker in one hand and that of the Elder Shaman in the other and began walking toward the blueberry patch. 

The sun peeked out from the clouds and sparkled on the wet leaves. 

The Myths of the Veritas:

The Forgotten Field

The Orange Man

The First Ring of Empathy

Stoned Soup

Three Blind Mice

Index to a Pattern Language for Cooperation and Collaboration

Sunday Sonnet: Shadows

11 Sunday Sep 2022

Posted by petersironwood in America, poetry

≈ 2 Comments

Tags

cooperation, Democracy, leadership, poem, poetry, politics, truth, unity, USA

I took my Sadie for a Sunday stroll

And noticed shadows twitter on the ground

A nearby fountain’s splashing water sound

Attracts the thirsty birds from all around. 

My lack of sleep begins to take its toll 

And I see shadows deep and long and wide

The shadow fingers knit our deep divide.

For lacking math & tech, our web so wide

Is not. Denying truth is suicide. 

The cost of gratitude is small indeed.

The attitude of arrogance? A seed

Of lethal cancer’s ugly ego creed.

“It’s all for me and none for thee” will be

Destruction of our sweet Democracy.

————-

Poetic Commentary: I’m trying Sonnets and variations on Sonnets on Sunday. Here, I used the traditional iambic pentameter but slightly changed up the Shakespearean rhyme scheme ABAB, CDCD, EFEF, GG to ABBB, ACCC, CDDD, EE The idea of rhyming lines one and five is to reflect some unity among those five which deal with fairly direct perception of the here and now. In line six, I begin to move into “conceptual” shadows. Line nine rhymes with the previous three because this is meant to unify those lines more. But line 10 begins a contrasting thought. Though the couplet introduces a new rhyme, it is also a restatement of lines 10, 11, & 12 so the long “e” is kept and repeated internally as well (“me”, “thee”, “De-“, “sweet”, “de-“).

Political Commentary: In the photo above, you will see shadows of leaves and shadows of birds, though without movement, it may hard to tell which is which. But birds and olive trees are not the only shadows here. We are here at this particular spot partly because of our puppy Sadie. But how did Sadie come to be? Dogs were bred over thousands of years and while Sadie is still a puppy and very uncivilized as yet, she’s learning and a lot easier to deal with than her wolf ancestors. It isn’t just our training that helps Sadie live with us. It also depends on thousands of our ancestors taking the time to train and breed dogs to be our companions. There is a slab of concrete. Where did that come from? When did people invent that and perfect it? There is also a railroad tie. Railroad? Without early scientists and engineers and mathematicians, how would that have happened? And, of course, there are the builders who put this here and did not “cheat” so that the concrete was improperly made. Some other hundreds of folks arranged systems of commerce and government so that all this was possible. And how did you come to be looking at this photo and reading these words? Wait did I mention reading? You & I can read or write because someone took the time to teach us. And seeing it across time and space? Taking a picture with my iPhone? These depend on millions of people working in tech. But how could people spend so much time working on tech unless farmers made the food and truckers brought the food to a convenient place? But none of that system would work without government and police and armed services. 

There are many shadows here and most of them are thousands of years old. The truth is that we are vastly interconnected. We have what we have and can achieve what we achieve because of countless others alive and long dead. Setting citizen against citizen is a ploy so that a very small number of people can end up controlling everyone. It’s an old, old cancer of society, but that makes it no less deadly. 

We’re all in it together. 

Those who would tear us all apart do not admit to their outsized greed. Instead, they wear camouflage of “patriotism” or “religion” to try to fool others into helping them steal. The plane hijackers who wreaked destruction were convinced they were doing it for “God” not for their pocketbooks. To be radicalized into killing others is to be blinded. At first, people are told to tell a little lie for the good of God. And, a little later, they are taught to believe a slightly bigger lie. Until, in the end, they are willing to kill hundreds of innocent people and give up their own life as well. It’s all based on lies. One way you can tell they are lies is that the lies must never be questioned. Not to believe the lie is to be punished or even kicked out of the club. 

Photo by Izaac Elms on Pexels.com

———

Stoned Soup

The “All for me” bee. 

Three Blind Mice

Myths of the Veritas: The Orange Man

The Forgotten Field

The Dance of Billions

Dick-taters

Absolute is not just a vodka

Donnie’s Final Gift

My Cousin Bobby

The Update Problem 

What about the butter dish?

Essays on America: Wednesday 

The Declaration of Interdependence

Essays on America: The Game

Plans for US; some GRUesome

The Self-Made Man

Poker Chips

Peace

Author Page on Amazon

← Older posts

Subscribe

  • Entries (RSS)
  • Comments (RSS)

Archives

  • January 2026
  • December 2025
  • November 2025
  • October 2025
  • September 2025
  • August 2025
  • July 2025
  • June 2025
  • May 2025
  • April 2025
  • March 2025
  • February 2025
  • January 2025
  • December 2024
  • November 2024
  • October 2024
  • September 2024
  • July 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • August 2023
  • July 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • January 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • April 2022
  • March 2022
  • February 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019
  • December 2018
  • November 2018
  • October 2018
  • September 2018
  • August 2018
  • July 2018
  • June 2018
  • May 2018
  • April 2018
  • March 2018
  • February 2018
  • January 2018
  • December 2017
  • November 2017
  • October 2017
  • September 2017
  • August 2017
  • July 2017
  • June 2017
  • May 2017
  • April 2017
  • March 2017
  • February 2017
  • January 2017
  • December 2016
  • November 2016
  • October 2016
  • September 2016
  • August 2016
  • July 2016
  • June 2016
  • May 2016
  • April 2016
  • March 2016
  • February 2016
  • January 2016
  • December 2015
  • November 2015
  • October 2015
  • September 2015
  • August 2015
  • May 2015
  • January 2015
  • July 2014
  • January 2014
  • December 2013
  • November 2013

Categories

  • AI
  • America
  • apocalypse
  • cats
  • COVID-19
  • creativity
  • design rationale
  • driverless cars
  • essay
  • family
  • fantasy
  • fiction
  • HCI
  • health
  • management
  • nature
  • pets
  • poetry
  • politics
  • psychology
  • Sadie
  • satire
  • science
  • sports
  • story
  • The Singularity
  • Travel
  • Uncategorized
  • user experience
  • Veritas
  • Walkabout Diaries

Meta

  • Create account
  • Log in

Blog at WordPress.com.

  • Subscribe Subscribed
    • petersironwood
    • Join 661 other subscribers
    • Already have a WordPress.com account? Log in now.
    • petersironwood
    • Subscribe Subscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
 

Loading Comments...